Preowned concern corrected in an outstanding manner - Maximize tow capability
My previous review took the dealership to task( pun intended) due to a misunderstanding over options included in the car. We were worried about the towing package including a brake controller for towing a travel trailer. We bought the car with the understanding that it was included but after purchase found out it wasn't. I voiced our concern to the salesman, Lou Colon, and he worked magic and got us reimbursed for the cost of adding the needed controller. I rate both Lou and the dealership with 5 stars as they are concerned with customer satisfaction. Lou is a class act and is the best salesman I have ever dealt with in my 77 years on this planet. Needless to say I have bought many vehicles in that time. If my previous review cast dispersions about Lou that was not the intent I was trying to explain my frustration about not having the option I thought was included. This was a great experience dealing with a top notch salesman and organization.
Top Reviewed Specialists At This Dealership
Senior Sales Representative
Very satisfied customer. - Merle1955
I recently purchased my new car from Flood Mazda. My salesperson was Dave Corrigan. Right from the start I felt comfortable and not pressured at all. Dave was very informative and answered all my questions. It was a pleasure doing business at Flood Mazda.
In Rhode Island
Tasca Automotive Group