TASCA Ford Truck Service. - John
TASCA Ford Truck Service.
Rick Borrelli, Service Advisor
Dwayne, Service Technician
Both were very helpful and nice to work with.
The issue was with the trailer hitch electrical on a Winnebago EKKO on a 2021 Ford Transit 350. Dwayne diagnosed the issue as a bad wire harness from the battery junction box to the trailer hitch plug. This wire harness was installed by Winnebago. Dwayne helped greatly by sitting with us in a call to Winnebago Customer Service and explaining his findings. Previously Winnebago pointed at Ford but Dwayne’s explanation clearly pointed to Winnebago. Winnebago is now addressing the issue more than they did before.
Thanks you Rick and Dwayne.
Sincerely, John Plisinski
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