Great experience - Michele123
Such a great experience everyone was very helpful with the purchase love the Mazda CX-5 would recommend anyone to check this dealership out very friendly staff
Excellent experience - April Lamm
I have purchased 2 cars from this dealership and each experience has been positive. They are very straight forward and honest and make the experience as pleasant as possible. Ty Duncan was my salesperson this time and I can not say enough good things about him. Friendly, helpful and went out of his way to make sure I got what I wanted. Will definitely be using this dealership again and I will look for Ty! Thank you!
Amazing experience - VT
I was hesitant to start the new car search and had narrowed down to three different vehicles. Not only was I impressed with the Mazda CX-5 but was even more impressed with the sales experience. My salesman was David Houser who is the absolute best. He made the buying experience so comfortable and so easy that I feel like I made a new friend. David is the face of the company and they should be beyond proud to have him on their team. If you're looking for a new car be sure to ask for David. You won't be sorry!
Honest, Straightfoward Sales People - Sethburnette01
You are certain to have the BEST car buying experience at Beach Mazda! I highly recommend DJ Toperek and Andrew Berardi as they took the time to get to know me, my need and wants in a new car. Andrew went above and beyond to locate and procure the best pricing for my new 2018 CX5. Congruently, he kept me updated throughout the sales, insurance and financing processes. No guessing and no games. Just honest, straightforward people representing themselves and the Mazda brand. Finally, I want to also thank Chris Wernett Mazda (Mazda Sales Mgr) for making this a truly phenomenal experience!
Worst experience I have had in 35 years of loyal VW purchase - jesab
I have been a VW customer for over 30 years and this is my first time leasing an auto. At the end of my lease I opted to buy a Toyota instead. They made the turning in process with my VW incredibly difficult. They refused to take their own car back despite Toyota agreeing to turn it in as part of my new purchase. I have had to spend no less than 5 hours of my own time trying to get them to accept their own vehicle. I had to wait for their service department to come out and inspect the vehicle and was given a 4 hour window of just waiting around the dealership since that is where the vehicle is now. Everyone there knows how to say I am sorry and no one can problem solve anything outside the norm. It is like they have scripts that they are not allowed to veer off of no matter what the situation. Needless to say VW has lost a customer for good and I plan on letting as many people as possible know just how bad their service is. My experience with them clearly speaks to the value they believe their product has. Disappointing to say the least.
Remember the Fasteners - Mazda CX-7
I have been taking my wife's Mazda CX-7 to John Finger for 10 years because the service advisors, Stan and Jeff, are by far the nicest and friendliest anyone would want to deal with. That being said, I have had two bad experiences with the Mechanics doing well below their normal standards. With The first instance, I took the car in for a normal oil change only to have someone else doing a tire alignment point out the missing fasteners under the car where an access panel was not fastened after an oil change. There were 4 fasteners total missing.
The second and more serious instance was this past week when I took the car in for a leaking radiator. The radiator was replaced just fine, however, the whole front end of the car was not fastened back correctly. I counted 11 missing fasteners that were supposed to hold the front end molding in place around the radiator. I forgave the first mistake but the second one gives me no more confidence that the mechanics will keep my wife's car safe. I will be taking her car from now on to someone else for service.
Great buying experience !! - aeadams
I have bought a lot of cars and have never felt like the sales person was completely honest and upfront, well today was a first , I wish all car sales were this good ! Thank you Chuck Meyer !!!
Great Experience Buying my WRX - Randell Wyatt
I had been looking for an automatic transmission Subaru WRX and, I found just that at Vic Bailey. I dealt with Micheal Cecil through the whole process. He was by far the best salesman I have ever interacted with. He was up front and transparent about everything. I couldn't have asked for a better car buying experience!! He was so helpful to recommend a hotel and restaurants, as we drove up from Jacksonville Florida to buy from him. Very pleasant experience! Brandon Steadman, the manager was also very helpful and transparent about everything. Great folks!
Best car buying experience ever - Hristu Chepa
This was by far the best car buying experience I've ever had. Not only was it a pleasant experience but it was also extremely fast (around 2.5 hrs from walking in to walking out). Jonah was the ideal Salesman. He wasn't too pushy or too disinterested. He was honest and very respectful of me and my time. Jonah was able to give me a deal that was really incredible. The accounting gentleman was also extremely pleasant, knowledgeable, and efficient. I honestly could not ask for a better experience and I could not recommend them enough.
PS. Thank you for your past service, Jonah (Army).
No attention to detail - Runner316
Nice sales folks, but the financing and business office is a nightmare. I didn't get copies of critical documents, all documents had incorrect information after going through 5 reprintings, and they did FOUR hard credit pulls for someone with an 820+ credit rating. The place is a disaster