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Wonderful experience with the team!! - Hondachic79
Stephen and team went above and beyond to take care of me and my car. They are a Very friendly staff willing to help any way they can. I appreciated everything y'all did for me. Great customer service 5 stars 😁
Top Reviewed Service Specialists At This Dealership
Assistant Service Advisor
Audi Service Advisor
Audi Parts Specialist
Own 3 Audi's. All serviced at Harper's. Great service.... - harrycall
Own 3 Audi's. All serviced at Harper's. Great service. Fairly priced. Great people. I will always respect Harper because Tom Harper taught everyone how to do it right. Shannon is following his dad's lead.
Not responsive, Long wait, Non-functioning online scheduler - Nate773
Originally submitted an online service request for 20,000 mile check. I heard nothing for two weeks. Resubmitted another online request, heard nothing again, took a screenshot and emailed the GM. Heard nothing again, called and left VM for GM and Service Center. Finally got a returned call from the Service Center but they couldn't get my vehicle in for 3 weeks. That was somewhat understandable since there were several corrective issues with 2018 Q5's. However, in speaking with the Service Consultant, I was informed to not use the online scheduler and to call the Memphis Service Center. Get with the program, Audi is a luxury car and should have a functioning online service scheduler (Principle Toyota has one that works great for my wife's car). After all this, I received a call from the Service Center less than 48 hours before my appointment telling me they needed to reschedule due to being short-staffed. Fortunately, they were able to reschedule within a few days. Perhaps I've just had really bad luck with the dealership but it has been extremely frustrating to say the least.
However, I'm inclined to think this is the norm with Audi Memphis - the Brand Specialist I'd originally interacted with never returned my email after we'd spoken on the phone and I emailed him the specs I was looking for in a 2018 Q5. A few days went by, and almost like what now seems like foreshadowing of my future interactions with this dealership, I heard nothing. After sending the same email to some other dealerships, I received several responses and had purchased my vehicle within two weeks.
I have called three times to get someone to order a... - sg Nashville
I have called three times to get someone to order a windshield for my Q5. Each time, I have left my name and phone number. The person I spoke with assured me he would have someone call the next day. "We're really busy."
I purchased my car from Audi Huntsville and had a great experience; guess I'll have to drive from Nashville to Huntsville to get a new windshield. Really disappointed with the service from this dealership.
Perfect - mojo
Anthony Moore is a excellent car salesman he took great care me, I would recommend anyone for Anthony thank you my experience overall was great.
I visited Pro Auto to get my car detailed. The owner Kirk... - tom zekoney
I visited Pro Auto to get my car detailed. The owner Kirk greeted me and was very professional and knowledgable of the questions and concerns i had about my car. I was sold in seconds on the service. They got me in and did a wonderful job. The employees had a high skill level and completed my car to exceed my expectaions. I know they do alot of business, but i felt like i was a top customer. They also started a car sales lot. Looks like these guys are growing and doing well. No wonder. Great experience. They have my business and i have never heard any thing negative here in town.
thanks pro auto