43 Tennessee Lincoln Service Centers

will Harvey is a great service tech. - EDWARDZUBAL

will Harvey is a great service tech. He is always friendly and is really concrned with the customer

The dealership was great start to finish. - j.morrison.galloway

The dealership was great start to finish. The check-in was nice and smooth and they kept me updated on the progress. Once the recall was done they had me out the door and on my way quickly!

Greg was very helpful, following thru, after my oil - lmeyer.annie

Greg was very helpful, following thru, after my oil change, with a phone call to answer my question that hadn't been answered. Very thoughtful and professional.

John and Reggie the best. - ShonS

John and Reggie the best. Great communication and awesome customer service skills. Try them out.

The one and only dealership in franklin with a top tier - diegov00

The one and only dealership in franklin with a top tier person named Miguel Villanueva

Women Can Sale Cars Too! - Holly Dethloff

We bought a vehicle and not even two weeks after it started having some issues. Priscilla went above and beyond to make sure we were taken care of and walked away a second time happy customers. This dealership is very professional and treat their customers like family.

The service time was great. - dtomlinson007

The service time was great. Them getting me in quick was great. The staff was awesome.

Fantastic! - MHerman

Fantastic! Paul Tubbs and crew are great to work with. Johnny Seacrest is a great advisor. Troy Watts is my go to tech for general maintenance/oil changes. Thanks all!

Friendly, prompt and professional, the very best Ford... - jspringer

Friendly, prompt and professional, the very best Ford service. I have been there for service three times and have always been impressed with friendly people and professional service. I drive a little farther to get there, but it's worth it. I would recommend them to anyone, you will not be sorry.

Great - Breezy whipp

Great job !!!!! Overall gateway ford is my #1 option in car dealers they have always done me and my husband good and i will continue to give them my business. Thank u Caleb Evans

Placed trust in their Body Collision Shop from accident - Markerbryan

Placed trust in their Body Collision Shop from accident repairs of over $7000. Only to discover the new wheels they installed was damaged and leaking air. Photo below clearly show new wheels and no road damage and leaking air bubbles from wheel not tire. Was told would take over a week to get wheel and there are not paying for rental due to new faulty parts. Their manager from that department would not return my phone call and when I called back after said lunch time. He had his employees relay and would not take the call. Will be calling their GM Larry upon his return to office to see if he will accept my call and address this matter. If no response will move this further up the legal process.

Have a 2011 mustang still under warranty. Joe Mahan Ford... - Spasticdog

Have a 2011 mustang still under warranty. Joe Mahan Ford in Paris,TN has done multiple repairs on auto tramsmission with no success & many other repairs that just add to the long list of troubles. The car is dangerous to drive..trying to stall on takeoff, jerking 1st & 2nd gears. Danny Dawson (service manager) has been blaming tranny problems on wife's driving habits. He was rude, blaming and told us to just drive the car on highway and try to avoid stop & go traffic in a 3 year old car! This is a learning transmission and has severe flaws which ford will not take responsibility for & fix.Joe Mahan is no help with trying to solve this problem! Having to file Lemon Law to try to get this resolved. I would not do business with Joe Mahan ford in Paris,TN. Even the manager ..Jeff Mahan...was no help to us...just tried to shake us off to get rid of us. STAY AWAY FROM JOE MAHAN FORD IN PARIS,TN!

When you call it takes them so long to answer. - Bruce

When you call it takes them so long to answer. Then when they answer and transfer your call to service very rarely does anyone answer. When you ask for a call back very rarely does anyone. Need much improvement for customer service

Service - Mac

I always get great service. This is why I keep coming back. If the service wasn’t good I would take my truck somewhere else. No one else has worked on it.