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Just worked with Heath Strayhan and Beth Schneider on my... - JK
Just worked with Heath Strayhan and Beth Schneider on my first Maserati Levante, and they have a customer for life. Heath is the reason why I visited Avondale. Having lived in Dallas for a long time, I had heard great things about Heath and his team. He is incredibly knowledgeable, welcoming and has an uncanny ability to suggest the perfect car for you. I felt zero sales pressure, and he and Beth they took care of me as if I were family. Best car buying experience ever! Beth made the paperwork seamless, and her attention to detail was amazing. She is so attentive and really knows these cars. Having been stuck at home due to the pandemic, I never realized how much joy a car would bring me. So fun! Go see Heath, Beth and anyone else at this dealership!
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Sales Experience Manager
I was scammed - brad
I emailed the GM, Apollo, 8 days ago. Since he refuses to respond to me, I'm leaving a review. This was my email to him.
I've been with Maserati for approximately 5 years. My first Maserati purchase was a great experience. I worked with Angelina and she helped me lease a 2015 Maserati Ghibli. Again, aside from some unexpected tire costs, a great experience :)
In December of 2017, almost to the day, I was approached by Alias Nawas. He wanted to get me into a new Ghibli. I told him, if you can keep my monthly payment the same or better, I'm all ears. Not too long after that conversation, he had a deal for me on a new 2018 Ghibli. After looking over the deal, I pointed out to him that I needed more than 12000 miles a year. I'm in the real estate biz, so driving is a requisite AND what's the use of having a Maserati if you're not going to drive it! :)
He assured me that those mileage numbers didn't matter and I could drive as many or as few miles as I wanted. I questioned him about it and he said it's the way my lease was structured. He threw out some car biz lingo and it sounded legit.
As it turns out and I found out yesterday, this was all a lie. My assumption now is he needed another sale before the end of the year for a bonus and knew I wouldn't budge on price considering I still have another year on my lease.
On the phone yesterday Alisa denied he the conversation we had 2 years ago, which means I'm the liar, right?
Even today, Alias had to come up to me and tell me a sob story about how much he's losing on this car and all the efforts he went through to get it done. Wanna bet there's another bonus waiting for him? Don't take the bet, I know there is.
As of yesterday, I was very close to my max number of miles with a year and a half to go on my lease. If I were to keep the car any longer it would cost me approx $7000 in overage miles. If I turn the car in early, it would cost me $16,650. Begrudgingly, I had to roll over into a new 2019 Maserati Ghibli today.
Alias lied to me to get me in a new car, so he can make a bonus. Now, I'm stuck with y'all for another 3 1/2 years.
Purchase of Aston Martin - Sjholton
Quick easy and painless transaction. Gave me the trade in value I was looking for on my vehicle. Would highly recommend the dealership and Jeffrey
Lack of Intergrity - ooujani
I was interested in an Aston Martin advertised in Aston Martin of Dallas. I reached the dealer to purchase the car by phone and subsequently drove to Dallas to check out the car and finalize the deal. The dealer sales GM was nothing but a fake person to just talk and no show, He didn't responded to many phone calls and emails after we supposedly reached the deal and he was supposed to revise the sale order and send to us. We drove to Dallas from Houston and spent couple of hours discussing the deal, and he made a lot promises and bashed other dealers. I would not recommend this dealership and I am very happy that he back out from deal, otherwise the after sale services would have been disaster.
Excellent and Friendly Experience - CMH
Beyond our enjoyment of British cars, the knowledge and professionalism from Jeffrey Kahn and Shawn Seaman keep bringing us back to Late European, and they are also the reason we will only buy these cars from Late European.
Avondale Premier Collection