336 Texas Dodge Service Centers
Sales experience great. - P&M
Sales experience great. Desk/admin personnel great. Actual service and repair horrible. Check engine light/alarm came on in our 17 month old low mileage Hyundai Santa Fe XRT. Also received check engine warning alerts in BlueLink. Took in but they couldn’t find anything so reset alerts and said let them know if happened again. Short time later same thing. Took in and this time said oxygen sensor was bad. Kept vehicle a week and replaced sensor. Short time later same thing. Took in and this time said catalytic converter was bad. Disabled alarm/warning light and said keep driving and they would contact us and let us know about repair status and when to bring back in. A week later no word and warning lights back on.
Didn't put all the lug nuts and tightened them after the - Robert
Didn't put all the lug nuts and tightened them after the rotated my tires during a oil change.Made it about a mile from the dealership and all the lug nuts came off but one ! This is only part of the deal..
Went in for an oil change. - ep1043
Went in for an oil change. I was greeted by an employee outside. He took my keys and no more than 30 min I was out. The clerks were friendly as well.
They are knowledgeable and professional, explain - Yamie
They are knowledgeable and professional, explain everything step by step. Kept us well informed on the service through and through. Friendly and timely.
Great team, personable and knowledgeable, reasonable - JacetheTank
Great team, personable and knowledgeable, reasonable pricing, pretty quick turnaround for most services, responsive followups, they do their best to help you keep up with manufacturer recommendations, not pushy
Had a great service experience. - cheryl.neu61
Had a great service experience. Alan was great and kept me informed the entire time.
I give Bailey Coleman or Chrysler Jeep Dodge City of - Lesley
I give Bailey Coleman or Chrysler Jeep Dodge City of McKinney 5 stars! If you are looking for an excellent service advisor at Chrysler Jeep McKinney, Tx. Look no further…Ask for Bailey Coleman! This lady is the epitome of excellence in customer service!! She goes above and beyond with her communications every time. She is highly knowledgeable and returns phones and texts promptly and politely. Bailey is ‘passionate’ about what she does and demonstrates compassion and understanding when your car needs maintenance and repairs. She knows the car business, the coverage and furthermore she understands the disruptions it causes and recognizes that we all have busy lives. I cannot say enough about this rising star! She absolutely deserves her 5 star rating from me! I hope her management recognize Bailey's potential.
Great service and fast. - Missq05
Great service and fast. Always respectful and nice to me. They always clean my car when I get it service. Great team
Charles the manager runs a tight ship, I’ve been there a - Sean J
Charles the manager runs a tight ship, I’ve been there a few times and have always been treated to excellent service. I definitely recommend them as a team to get it done right and treat you well.
Awesome job thanks so much. - quincy1956
Awesome job thanks so much. I very timely and cost effective. ….. good job all around
I've been a customerfor a few years and have always been - lamasterjames75
I've been a customerfor a few years and have always been treated great. Awesome customer service.
Tyler, Lube Advisor, is incredible with communication and - Crimsonvasquez1998
Tyler, Lube Advisor, is incredible with communication and values his customers thoughts/opinions. Thank you!
Great experience getting my vehicle repaired. - drewmurphydodge
Great experience getting my vehicle repaired. I was informed the whole process and my truck runs great. Awesome job:)
great service, did not have to wait long for oil change - jeneesekelley
great service, did not have to wait long for oil change and tire rotation along with car wash
Fantastic service and sales departments! - Robert.Conner
Fantastic service and sales departments! From Daniel in service to Antonio and German in sales. I will recommend this dealership to everyone I know.
Friendly and helpful Stan was friendly and helpful and my - JENNALHOSKINSON
Friendly and helpful Stan was friendly and helpful and my oil change was done in a reasonable amount of time
Friendly, fast, and quality service from a great staff. - concanmexican
Friendly, fast, and quality service from a great staff. This group is on top of all of your vehicle needs.
Great customer care. - Norma
Great customer care. Alex Jewel was great in communicating the status of my repairs. Would recommend.
The staff were very helpful and friendly. - mmichniak
The staff were very helpful and friendly. The truck came back looking like new. Very easy to work with Thanks again!
Went faster than I thought it would. - Meme
Went faster than I thought it would. Everyone was friendly. Very welcoming and the lounge nice.
Very detailed service and worked to flex with my - jeffgarrels
Very detailed service and worked to flex with my schedule. When picking up vehicle had another issue and they took it right in to address it.
I honestly do not want to review. - latinacomo2
I honestly do not want to review. Nobody knew what was going on with my car
Once again I called AutoNation Katy and ask about a few - Ranger225mrb
Once again I called AutoNation Katy and ask about a few items I am waiting on. While talking to service they set appointments for oil change (Full Service) Diego greeted me even 20 minutes early. I had another appointment and I never mentioned it. Your’s and My Service advisor once again let a happy customer on his way. Diego explained every thing they completed on my Jeep Gladitor. He always shows up with a smile and really cares about his position as a Service Advisor. If I was Still a GM and not retired I would try and steal him. Diego is a true asset to AutoNaton Katy. This whole company is truly 2nd to NONE. Mike & Allie Bratcher
Thank you helping me with my recall I like how flexible - ocegueda.alejandra.1
Thank you helping me with my recall I like how flexible y’all are I thought it had expired or something and was worried but thank god I was able to fix it.
She was very knowlegable with all my service needs. - maricela_bravo2000
She was very knowlegable with all my service needs. Very fast and polite with my family and I.
I dropped off at the Greenway Mercedes-Benz, my car was - ddsforyou
I dropped off at the Greenway Mercedes-Benz, my car was been taken care. Nice and convenient.
I was extremely satisfied with the customer service and - ibarrapete24
I was extremely satisfied with the customer service and work performed on my vehicle. I would definitely recommend this location.
I needed warranty work done, do I brought it here. - Melissa K.
I needed warranty work done, do I brought it here. They did an amazing job. Wish they had loaner vehicles. Honest dealership which says a lot I personally have had horrible experience with my last dealership. WlIf needed again I will definitely use them again.
Great service. - John Hunt
Great service. Communication was provided throughout the process. You guys rock Thank you AutoNation Collision
Great customer service! - debra1959walker
Great customer service! Committed to doing the job with excellence! The people at this location made my experience less painful/ more enjoyable!!! I’m grateful for Jose, Dallas and the team!!!