175 Texas Subaru Service Centers

I took my car in because the passenger side mirror was - Del&HedyHooper

I took my car in because the passenger side mirror was shattered. This caused several of the convenience features to not work properly. The service manager accepted my car and had it for several days. I had no other transportation. The dealership was very cooperative and provided shuttle service so I could keep necessary medical appointments. After receiving all required parts everything now works. Clint Gomez and the entire service crew get five gold stars for completing this job.

Excellent Customer Service greeting sincere, ALWAYS... - rwalker2408

Excellent Customer Service greeting sincere, ALWAYS willing to help checking comfortable while waiting (Will would be that go-to-sale person ) Huffines Kia Corinth (BEST)

Although I bought my Subaru at Gillman's in Houston (and - mhall46184

Although I bought my Subaru at Gillman's in Houston (and they too are professional in every way), the distance and the Houston traffic are a bit too challenging for me at my age. JK Subaru is much closer to my home and from the first visit the service staff demonstrated the same care and professionalism as Gillman's. Thank you for the opportunity to commend two excellent Subaru dealers.

Scam artists and liars - Cheryl Feinberg

Brought my Subaru here for an EVAP issue. They replaced TWO AIR valves. The vehicle showed NO SIGNS of the air intake system needing repair and the engine code even said EVAP. $2100 and multiple lies from Emmanuel the service adviser, Dave the service manager, and Bart the GM and we are told $700 more to fix the initial problem because they deceived us. We will be looking into a lawyer. Do yourself a favor and go else where. They are scam artists and liars!

39 business days to get front and rear bumper fixed! - SpringbokJoe

I don't do these kind of reviews, but this was such a horrendous experience, I had to find a way to let others know. At first I thought the statement of work with it's 18 days to get such little work done, was insanely long. Boy was I in for a ride! Seven weeks later, I had enough and told them to have my truck out for me to pick up, whether repairs were done or not. With my drive home and getting home I found visibly 12 things that was not fixed - from small things like areas that was not painted to my bed not being mounted properly and somehow I now have one head lamp with a chrome bezel and one with a black bezel! I will not get into the detail of my experience, but I would like everyone to know about this place. Management is clearly of the 'good ol boys' club and got to where they are by riding the coat tails of others. Stay away from this place. I've had experienced this dealer, both in buying services and service department. Parkway Chevrolet is a FAR better option. The folks are actually sincere and human and want to work for you, instead of making money as the first priority.

I appreciate Tanner for being very courteous,polite,and... - whittingtontexas

I appreciate Tanner for being very courteous,polite,and very fast!!! I took my '92 Mazda truck to him this morning because when I made sharp turns, the steering wheel squealed loudly. He told me to start it and turn the wheel all the way to either side., It did the squeal and he said immediately "I'll be right back with my wrench". He got his wrench and within 5 seconds he had my steering belt tightened. All for FREE!!!!! Thank you for your services Tanner!!!

They did a great job. - Bill S

They did a great job. Great technicians and great service. Also the supervisor was great

Worst customer service - golucki

Avoid Momentum Collision Center. They were supposed to deliver my car on Nov 23rd, then they moved the dates to 26th, then to Dec 6th and Kept moving the dates. They kept going back to Insurance for more money. Worse customer service from Joe Sonnier. Very rude. you will not get any updates. When we called to check the status, we got the answer as 'We will call you when the car is ready'. Look at their reviews at Yelp. I wished i had read them earlier. I had trusted Audi dealership but its the worst experience. Take the car somewhere else. They take months instead of weeks. Ours was not that much of a damage to take that long.

Chris Pinedo is the best , we drive 2. - rcook7744

Chris Pinedo is the best , we drive 2.5 hrs for service because of him . Next Subaru will come from here as well because of Chris . Very professional , courteous and extremely knowledgeable . Top rated dealership in our minds . Randy and Lisa Cook

Thank you for fixing my precious car. Appreciate updates... - SK

Thank you for fixing my precious car. Appreciate updates and text messages throughout the repair process. Exceptional customer service. Will definitely recommend the body shop.