Find the best dealership for you.
Find good folks to fix your car.
Find the right car for you.
Highly recommend this dealership. Called on short notice... - tebs.tebs
Highly recommend this dealership. Called on short notice Kyle B. Was able to accommodate & took care of my Crosstrek. Will definitely start using Ewing Subaru.
This is our second purchase from 5 Star Subaru. The whole... - D Ryder
This is our second purchase from 5 Star Subaru. The whole team is good to work with, follow through, and care about your buying experience.
Top Reviewed Service Specialists At This Dealership
Thank you for fixing my precious car. Appreciate updates... - SK
Thank you for fixing my precious car. Appreciate updates and text messages throughout the repair process. Exceptional customer service. Will definitely recommend the body shop.
West Houston Subaru Service was exceptionally prompt,... - Berkemeierg
West Houston Subaru Service was exceptionally prompt, professional, courteous, and helpful! (I couldn’t even get a different dealership to call me back) They let me know upfront of the cost and even called to let me know/ask as it was going to cost $6.00 more
Joseph and the whole Subaru team were fantastic! The... - emzdxciii
Joseph and the whole Subaru team were fantastic! The waiting room experience was top-notch, and they were communicative about the status of my vehicle maintenance.
The repairs look perfect. Looks brand new and showroom... - mad60
The repairs look perfect. Looks brand new and showroom perfect.
They are Fast and Efficient. They greet you and make sure... - 2schneiderjeanette
They are Fast and Efficient. They greet you and make sure you understand what will happen and take place. Have a comfortable place to wait
Horrible, trash dealership with terrible service. Our... - Chris Milam
Horrible, trash dealership with terrible service. Our buying experience 6 years ago was not terrible but every time we have needed service/repairs under warranty it's like they want to punish us for needing to use the warranty. Their service advisors lie, ignore you, do not make phone calls, have no ability to communicate and are unethical. They are the opposite of trustworthy or ethical and I would not wish this dealership on my worst enemy.
I bought at North Park due to great service I heard of, &... - jmoldfield101
I bought at North Park due to great service I heard of, & they do not disappoint! People were wonderful, service great, explained all, car cleaned,
I erroneously mad a complaint to this dealership instead... - chasgordy
I erroneously mad a complaint to this dealership instead of the bodyshop that repaired my car. Alex fr Clear Lake Subaru immediately responded and that’s when I realized my mistake. I apologized for my mistake. I have always had excellent service with Alex.
My husband and I have been North Park customers since... - Snowman
My husband and I have been North Park customers since 1994. We purchased our first Subaru in 2012 and since then purchased two more. This is an outstanding organization and dealership that has provided consistent quality customer care and customer service. Doing business exclusively with them for 26 years speaks volumes itself.
Service department was unable to fix our car minor issues... - Mitzi339
Service department was unable to fix our car minor issues no parts two wasted trips 3 hrs each trip then proceeded to tell me I could take our car elsewhere
Thank you for the great advice Subaru dealers around the country always treated professionalism and respect this on no! I question the validity of the dealership !
The staff in the service dept. are always very courteous... - Winter0518
The staff in the service dept. are always very courteous and professional. They always keep me informed on the service being done to my suv and it's always done in a timely manner.
Had questions about Subaru, talked with Bryan Pohlmeier... - Pohlmeiersteve
Had questions about Subaru, talked with Bryan Pohlmeier and he was extremely help and knows what he’s talking about. I would highly recommend anyone looking to call Bryan.
This place is not professional at all, my son has taken... - Mayela Nielsen
This place is not professional at all, my son has taken the car several times with them and each time they leave a bad job, they painted the car and less than a year and the paint fell off, I took him to see the problem and the manager He said they couldn't do anything, they took a lot of money from the insurance company so they could put a painting on it that didn't work, they just want the insurance money !!!!
The worst customer service ever! Good luck ! These... - Threadslinger77
The worst customer service ever! Good luck ! These reviews are all true ! If you want honestly and integrity. You DO NOT visit a Bert Ogden location, especially the Subaru. You will see once they have your car. ALL CUSTOMER SERVICE , TIME TABLES , COSTS, EVERYTHING goes out the window. YOU WILL ALSO NOT BE ABLE TO SPEAK WITH ANYONE ! everyone always seems to be at lunch, or away from their desks .
Service Advisor Mike Perdue, Technician Manager Jim... - Jrb
Service Advisor Mike Perdue, Technician Manager Jim Mason, and Service Director Edmond Elder are awesome ! They solved a very intermittent problem my 2011 Outback. Provided a loaner car the whole time. Took care of the entire problem with determination, tremendous attitude, technical know-how, and very friendly service ! Mike, Jim, and Edmond are an amazing team ! They will take care of you and get the job done right !!
My brand new 2020 vehicle, which started out as a daily... - Disappointed
My brand new 2020 vehicle, which started out as a daily driver, has mysteriously, intermittently had trouble starting since the day after purchase, and it's all been downhill from there. Brown first said the start issue was an issue related to a system update and just sent me home, and another time or two, that it was a battery drain issue, even though the car had at one point sat dead for a week (I literally tried starting it every day to see if I could get it to work, I was so frustrated, and it was blocking the driveway where we'd pushed it out to try to jump it), I tried jumping it off multiple times, leaving it charging for up to an hour, off two different vehicles, including my work truck, without any result; I finally called the tow truck, and then when waiting for the tow truck to show up, I was able to start the car again suddenly without apparent reason, after trying unsuccessfully all week long. I don't understand how that would have been possible with a dead battery as the real issue. Surely batteries don't just die so dramatically and then suddenly work again on their own? Maybe I'm wrong. I'm not a mechanic. But it seemed fishy, especially since a lot of the worse trouble I had was when I was driving back and forth to Canyon daily. Brown finally drained and recharged the battery all the way and now the car starts rough but it has been starting, though I don't know how long this will fix it. I just have to hope the car starts when I need it. It was a big waste of money and the fact that I gave up my high mileage "old reliable" car, which started right away every time over the years I had it, to get this glorified paperweight of a car makes me ill. I'm much worse off than when I started. Now the windshield is broken because the Brown mechanic cracked it while fixing a chip, and a $35 repair is suddenly $767 (which is half price, they tell me, which says to me they know they had at least some culpability in what happened-- Hint: don't sign anything there without reading it first. I do not know what really happened with the windshield as they will not provide me with any shop footage, but they have been so untrustworthy with everything else I don't see why that would change now, and they have not done a single thing over the year I've been their customer to restore any trust). The car is nice to drive, when it actually starts, but I would be willing to take a significant loss to try to get rid of it and get something used and reliable again, which was the whole reason to get a new car in the first place-- it was going to be my lifetime car, and it had a lot of accessibility features I needed as a disabled person, I take good care of my possessions and it was supposed to be reliable. I was going to be one of those people in the commercials with a 300k mile Subaru. It might be worth the loss simply to never have to deal with Brown or Subaru again. I wish I had never gone anywhere near this dealership, and hope they will one day be held responsible for how flippantly and carelessly they treat customers.
Five Star Subaru of Grapevine