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Professional, helpful, no sales pressure, let me t - Crown
No sales pressure. Good selection and negotiated a fair price for new vehicle. A very good trade in value. Sales person worked hard to get exactly want I wanted for trade into seal the deal.
Wait time was ridiculous - Judy Taya
I had a horrible experience today. It seems they take appointments now for oil changes and service. I had my last oil change done there several months back and it was first come first serve and has been for the 4 years I owned my Venza. The Service Rep told me there were a few cars ahead of me...no problem. I saw 4 or 5 cars go in ahead of me but by this time I had invested 2 hours of wait time. My car was not even in the bay yet after 2 hrs 15 mins. There were two people handling the Service Dept. Evidently, when I was told there were a 'few' cars ahead of me....my Service Rep forgot to check with the other Service Rep and add that got her appts in front of me as well. By this time I had invested so much time I hated to leave. 30 minutes later my car went into the bay. Total time for an oil change and tire rotation (and upsell on stuff I didn't want) 3 hours 45 minutes. I'm done. I'm about ready for a new car but I don't want to deal with Service for Toyota so guess that narrows my choice to Honda or Ford.
Fred Haas Toyota World
Sales - New and PreOwned
Sales and Leasing Consulting
Robbins Toyota of Texarkana
Toyota of Cedar Park
Fleet Sales Manager/Internet Sales Manager
Classic of Texoma
Pat Lobb Toyota of Mckinney