The service staff, namely Pierce, was courteous, - anne_jockheck
The service staff, namely Pierce, was courteous, competent and very professional. This was my first time at SHOTTENKIRK Toyota and he demonstrated on behalf of your dealership that service was comprehensive, throughout and respectful of the consumer. I appreciate the texts informing me of my car’s needs, my options, the costs, and my consents. It has been very pleasant experience, thus I plan to return for further service. There is one improvement suggestion that service can include and that is a quick drive through the car wash. In that one respect, THE BEST service my 10 yr old (very reliable) RAV4 was from Mike Ceccon of Miller Toyota in NJ. Thank you to Pierce for a most pleasant experience. SHOTTENKIRK is 2nd best.
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