2,649 Texas Used Car Dealers

Non responsive and unethical - Tif_bus

I purchased a vehicle sight unseen from out of state. I was looking for something very specific and they are hard to come by. Understanding that a used vehicle will have repairs needed and that it is an as-is situation is something I was fully aware of. I did, however, ask what was "wrong" with the vehicle or what needed work on it. I knew something had to be up with extensive repairs when I saw how long this vehicle had been sitting on their lot. I specifically pointed the length of time out to Ixel during our conversations initially because it worried me. I was told that nothing was wrong and nothing needed done. When the vehicle arrived, the first drive off the truck and into town the check engine light came on. I immediately took it in to find out that this car had a bad heating element (literally making it unable to be driven without risk of overheating). This alone should have been told to me- not to mention that it could not have been driven in this state-it was completely faulty- meaning a light was reset on this vehicle before being shipped to me. I was not told about the brakes being at only 20% (nothing that would have deterred me from buying a 50K mileage vehicle but should have been told to me). I was not told about the bad Nitrogen Oxide Sensor, which again would have been setting off the check engine light. And, I was not told about a leak in the oil cooler seal-which should have been seen easily in their inspection on the lot. When I reached back out with the initial findings and quote I was told by Ixel that, "we won't leave you hanging like that" ...since I am well over $5000 now to fix all of these items I should have been told about up front. Once my situation was taken to the manager I was told to get a second quote they thought the one I had gotten was high, so I did, and submitted that quote to them as well. No response. So, apparently, they are leaving me hanging like that. I know I took a risk buying sight unseen, and I did expect some repairs on a used vehicle. In fact, I told Ixel that I would be happy with the costs of the faulty heating element reimbursed and nothing else, since I know they had to of known about this issue, and that the rest is reasonable for me to cover. I also told her even though the rest are reasonable-they should have been upfront about the issues when I asked. Again, no response from Ixel or her manager. Terrible ethics-they lied to me, no doubt about it, to unload a vehicle out of state. They told me when I first called that they would make it right- and now since sending in all my quotes they won't respond. I would not recommend buying from them without an extensive test drive and detailed inspection from a third party. They can't be trusted and they won't make it right.

I got a great deal on the truck. - Ksoze8

I got a great deal on the truck. The staff was very good too. I had the truck transported back to my home state and everything went smooth. I would recommend Destination Motors again.

Best car buying experience for the 2nd time! Worked with... - Sonjamcglaun

Best car buying experience for the 2nd time! Worked with Tyler Roman today, who went above and beyond for us. Took <30 minutes to purchase!

I would recommend this car dealer. - burlesonwade9

I would recommend this car dealer. I bought a 2010 Chevy Malibu for a very reasonable price and received a very fair deal and have had absolutely no problems with the car. The owner was very friendly and personable. I would deal with him again.

Horrible Rv experience. Walk through is a joke. Didn't... - Iii210vv

Horrible Rv experience. Walk through is a joke. Didn't fix anything. Bad appliances bad floors. Bad ac. leaks all over. Holes under living room slide. Short blue awning the trailer is brown. If desperate this is your place. Other buy here pay here places. Waste of money. Worst of all 5k over nada listing!

On point - J. Sanchez

I would like to thank J.C for be right on point at the time I went to check the vehicle I was interested at, and when we decided to purchase he was very direct and effective to any requests we had before we closed up. Thanks again.

I loved working with Eddie! - Farahalhakeem2002

I loved working with Eddie! He was very helpful and his customer service was beyond amazing!

The most ridiculous excuse for a business I've ever seen!!! - toughcookie

As soon as my husband and I pulled up to this place we should've just pulled back out and left. First of all, what kind of low class establishment has NO parking availability...I mean NONE. We turned in only to see that their lot was a cluster-f@&^! We had to back out and park at the building next door and walk down a hill to the dealership. Once we walked inside we were greeted right away by a female employee, which we informed her that we were wanting to do a test drive on a 2010 Kia Soul they had available. She made a copy of my DL and I signed a form then we followed her out to the vehicle so she could put a dealer tag on it. She immediately walked away after doing so and just handed me the keys as she started walking away. I pushed the unlock button on the key fob and of course, it didn't work. So I used the actual key to unlock it but then had to literally suck in as much as I physically could just to squeeze into the car because, as I stated before, there was NO ROOM on the lot and the car parked next to this one was too close for the door to open any more than a good 2 feet. I think I should add here that I have previously worked at a larger car dealership for a few years so I am not uneducated as to how one should conduct their business. Once inside the vehicle my husband and I were instantly shocked at how a dealership could allow customers to see just how little they apparently care about their merchandise because the car was absolutely filthy. It clearly had not been detailed at all since there were disgusting buildup of years worth of dirt, grime and food/beverage spillage. This was not only evident on the interior seating but also pretty much every surface inside it. Even though this particular vehicle was obviously not even going to be considered by us as a potential purchase, I was pleasantly surprised by how much I loved the way the car drove. We made it down the road from East Six Forks Rd. to the Jersey Mike's at the corner of Peace St. and Capital Boulevard when the ridiculous experience with this place got even more so! As I was turning left to merge onto capital boulevard off of Peace St. the car sputters out and completely stops, IN THE MIDDLE OF THE INTERSECTION!!! Why would it do this you're probably wondering? Because this brilliant car dealership sent us off on a test drive without even checking the amount of gas in it and it ran completely out of gas!! Due to my expectations for such a business I didn't even think twice about it possibly being low on gas. So, thankfully a man and woman stopped and helped my husband push it while I steered it into the Jersey Mike's parking lot and out of the traffic that certainly gave no thought to the dangers of continuing to drive while we were trying to push a vehicle out of the way. We called the dealership and explained to them what had happened and they didn't even offer an apology as they made it painful as xxxx trying to tell them where exactly we were, since of course they "couldn't understand or hear what I was saying". After about five minutes of yelling into the phone until they got the address they said they were sending someone out. We stood in what felt like 1000 degree weather, sweating our butts off, while we waited for the person to show up. I was so angry I made the guy drive that vehicle back while we drove the truck he showed up in back there. I had my husband go inside and return the keys to the truck because I was fuming at how ridiculous and incompetent this business was ran. I would definitely NOT recommend anyone going here.

Bless place!!! Awesome people - Lexus Lover

I am very picky person and I was caught off guard needing to buy a car. I took my time to get all dealers that sell Lexus cars. Listen!!! You don’t have to deal directly with main dealerships, there are small dealers that buy great luxury cars. They are very nice and not intimidating at Panciuos .... they took great care of me. I didn’t have to go anywhere else. Lexus dealer was rude and I refused to give them my business, So for all my Lexus Lovers go to Pancios you won’t regret it.

Great Auto Service - MrzBooker2

I love my new dodge dart the dealer was great they gave me the greatest deal and went over all the numbers I'd choose performance again for my next auto purchase

Customer service is pathetic. We have tried over 20+... - eajes96

Customer service is pathetic. We have tried over 20+ calls and emails with no response. We are still missing license and title 60+ days since purchase. Temporary plate expired and after some research, the title still shows car owned by previous owner according to state records. Only good thing is i have proof of purchase so we will see what these guys do to rectify situation.

Coy Leake did a great job and found me the perfect - Dave.davenport

Coy Leake did a great job and found me the perfect pickup. Would definitely recommend this dealership and Coy to anyone.

I bought a 2014 Hyundai Veloster less than 40 miles, and - mkidd777

I bought a 2014 Hyundai Veloster less than 40 miles, and the transmission is out. I would not recommend buying from here!!! You hope for the best but do not fall for the line "The manager will help". You bought a car as is. What is the manager going to do for you?? They have the money... I will tell everyone I know, work, and associate with to stay far away from #junk #lemon #garbage #basura #porquería

I feel they were honest and straight forward with me. - David Coe

I feel they were honest and straight forward with me. I love the truck. I recommend this dealership. My sales guy worked hard to help me and finance worked hard to answer all my questions. Its never easy to pay so much for a vehicle but i do feel good about the purchase and feel i got a great deal on a awesome truck!

Not the normal - Txty

Picked the car online and when I arrived I was greeted by Chris Johnson and he was happy to let me take it for a drive even though they closed hours before. He stayed late and when he said the paperwork would only take about 10 minutes he was right on the money. Will definitely be back for my next car and sending people there way. Truly a family type dealer with great cars. Check them out!

Great deals and sales team. - amit.hadke

Great deals and sales team. Kolter was on top of every question, issue we had

Great dealership! - Gabster4

Such a great dealership! We’ve already recommended them to 2 family members. They were very helpful and were determined to get us into something despite what other dealers told us no. Glad we went to them!

Fantastic Transaction All the Way Around! - Corvette Girl

Corvette Center is great! We drove 350+ miles just to do business with them due to their very fair pricing and ease of communication during the entire transaction. They offer only the best of the best Corvettes - all are low mileage and super clean! Terry even baby sat our dog while we did our test drive!!

Awesome , people made our car buying experience easy and... - vickiecarpentiere

Awesome , people made our car buying experience easy and salesman was very friendly and courteous.

Martin Hernandez was wonderful he helped me get a car... - giselabotello06

Martin Hernandez was wonderful he helped me get a car fast and easy! Very helpful and nice. I would definitely recommend if you need a car this is the place to go!

I purchased a vehicle from Gateway Houston and my opinion - scollier44

I purchased a vehicle from Gateway Houston and my opinion I would stir clear of doing business with this organization. The car at first sight looked like a million dollar baby but upon purchasing it, it has now revealed the beauty and the beast. The sales description of the vehicle was hyped up to the hilt with statements highly inflated and totally inaccurate. A clear case of misrepresentation. I initially requested to test drive the vehicle but it was stated to me that I could not test drive it and if I did then I bought the vehicle. That is the point I should have walked away. They are asking top dollar with hyped up information about the vehicle and you are not allowed to test drive the vehicle? I find that odd. It was not until I requested again that I was allowed to drive the car but only in the parking lot which is NOT in my estimation a true test drive. Not knowing what to expect from the vehicle, the test drive did not reveal the issues with the vehicle that I would have discovered had I been able to take it under highway conditions. And it is only after I had purchased it that the problems with the vehicle surfaced. I attempted to get in touch with the companies that were involved in building the vehicle of which one had gone out of business. The other, I was able to track down a person that had worked with the first shop and had quit and gone to work for the second involved shop in Houston. I got as much information as possible to further evaluate the vehicle and they did correct and finish out some of the issues requiring additional funds. I picked up the vehicle from the second shop and went out for a test drive. The first thing noticeable was the noise of a throwout bearing going out. I was told it was the turbo. Then the second a worrisome issues was coming from the rear end. It was a whining sound indicated wear in the rear end assembly. I was told “I would have to live with it”. Not something I wanted to hear. In accordance with Gateway’s description of the vehicle: “With almost 30 pages of receipts detailing new nuts bolts fasteners seals weatherstrip gaskets jute carpet trim; well you can just about name it - this car now looks and feels fresh from the factory but its way better! If something wasn’t right or didn’t work it was fixed replaced or custom-fabricated.” NOT! I bought the vehicle in December 2022 and I have had 0 moments of pleasure with the vehicle. It has been a real problem in my life. It is presently in an auto shop of which after going on a test drive with the owner of the shop it will require removing the transmission and rear end to locate what is producing the NOT normal issues. Again more $$$$ being applied to the vehicle. Gateway has misrepresented the vehicle badly and proves to me that they do not have the ethics or honesty to back up what they misrepresented. I received the less than 30 pages of invoice from the original owner only after I purchased the vehicle which had I had the documents and a proper test drive before I could have made a more informed decision as to whether to purchase it or not. Again I cannot express my experience with Gateway enough, DO NOT DO BUSINESS WITH GATEWAY! BUYER BEWARE! Signed: Pissed and Upset!

Honesty and satisfaction - David ward

I would like to to start by saying Thank you Mr. Sammy at MBK what you have done for me was amazing these guys went above and beyond to make this sale happen. I'd recommend mbk auto for everyone who is looking for a clean used car wirh great prices and a honest people to deal with. Thank you ... you will see us again for my next purchase .

This is my first time financing and it has been a real... - Jenni8510

This is my first time financing and it has been a real great first time. The employees are nice and helpful. The manager does anything he can to help you. MUCH appreciated! :D

SHADY PRACTICES,NO WONDER THERE OUT OF BUSINESS!!! ALWAYS... - MROBISON50

SHADY PRACTICES,NO WONDER THERE OUT OF BUSINESS!!! ALWAYS TOLD THE CUSTOMERS 2 OR 3 DIFFERENT STORIES AS WELL AS PRICES! SHOULD BE ARRESTED!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! WOULD NOT RECOMMEND THIS DEALER TO ANYONE!

Great selection of vehicles, friendly staff, and easy - motoringman

Great selection of vehicles, friendly staff, and easy financing. We fell in love with a Honda CR-V, we were approved for financing on site, and drove away in about 1 hour. Fantastic! Thank you Rob and Rosie for the fast and helpful response!

Thank you - Alexandra16

Wasn’t excited about having to buy a new car but they made it effortless and helped me all along the way. Thank you Rita for explaining everything carefully to ensure that I understood everything. I will definitely be sending all my friends.

Good staff and pleasant to work with. - oniMaca

Good staff and pleasant to work with. Once all admin work finalized transport was quick and reliable.

After my 10 year old car required sudden major repairs, I - Janiceics1989

After my 10 year old car required sudden major repairs, I found myself needing to purchase a reliable, low mileage preowned vehicle. I wanted a BMW and was introduced to Kevan Chughtai at Autobaun in Ft Worth. He was fantastic and made a dreadful sutuation a quick, pleasant and do-able exercise. In just a couple of days the right car was found, a trade was agreed upon and the financing was in place, and I was driving my new car! Kevan went above and beyond expectations, was prepared, knowledgeable and availabe for all my concerns and questions. In addition, my service manager, Jason, BMW genius, Ken, and finance manager, Rachel, all did great jobs and made me feel special and well cared for. Best experience ever! Thanks to all.

Awesome service and work to get you what you want. - Jesus

Awesome service and work to get you what you want. Not like dealer just trying to sell. Definitely going back. I highly recommend. for me, this was the best dealership by deal with.