Excellent in every Way! - Terry2000
I have been leasing my Lexus vehicles for many, many years now and have always been pleased with the excellent service. I have been dealing with Kenddrie Utuk in ALL of those transactions, and he is the BEST! Kenddrie listens to what I would like, he finds it immediately, and the negotiation is easy, quick, and works out beautifully.
Kenddrie always takes me for a test drive, answers any and every question I have, and makes sure I know about all the new and great features these cars have. And to top it off, Kenddrie is extremely personable and a great conversationalist. He is extremely well educated and can converse on a multitude of topics, and always is interesting. I usually learn something new from Kenddrie every time I go there! Its always a pleasure to spend time with him.
Thanks very much, Kenddrie for all the years of great service.
Top Reviewed Specialists At This Dealership
Sales & Leasing
Sales & Leasing Consultant
Great Experience! - Mike Taylor
I came in to get my IS350 a routine oil change, but it turned out the care needed a 75,00 mile servicing. Asad was very professional and clearly explained why is was important to service the car and the exact item that would be part of the servicing, but did not push me to do it. I would highly recommend him and Pohanka Lexus for anyone looking to buy or get their car serviced.
Excellent service - Gus
Thoroughly enjoyed my car buying experience. The salesman made it easy and he was very knowledgeable and very courteous. The whole atmosphere was relaxed but professional.
Master Certified Lexus Sales Rep
Master Certified Lexus General Sales Manager
Buying experience - Gary
Alex Jackson was very professional in his dealing with us, and was very knowledgeable. The trade-in offer was fair, and we quickly agreed upon a price for the new vehicle. Follow up has been superb.
Services Exceeded Expectations - jeff holste
Christmas time has arrived; particularly with the beautiful Christmas card from Dave Adams-with a complimentary state inspection coupon. After an on-line appointment setting, I arrived and was immediately greeted by a friendly service writer who escorted me to service advisor Mike Moore. He warmly welcomed me; accepted my coupon; indicated it would be about 45 minutes; so I settled in the comfy waiting room with a cup of freshly brewed coffee and a yummy muffin! I wandered into the "boutique gift shop" where smiling Vanessa proudly pointed out all of the well stocked shelves of Lexus goodies for Christmas giving-and especially receiving! Mike came looking for me after only arriving 35 minutes earlier; ten minutes sooner than promised; passing me my keys and me getting on my way!
I did find a lost company i.d. card from a previous customer and passed it to the cashier; who traced his name down within minutes and called him to let him know it had been found.
Lexus certified professional service consultant
Pohanka Lexus Chantilly
Lexus Service Consultant