Outstanding dealership - dick32225@gmail.com

Friendly, helpful, knowledgeable and empathetic! They have it all. This a must go place if buying or servicing your Lexus. They will make it worth the effort!

Service beyond the call of duty - Assem22

It’s known that the service of Lexus IS excellent service, however adding an expert like Raymon Tanyos to it, the result is service unparalleled in the world, I own another Lexus in Monaco, that’s why I have the international experience about Lexus services internationally that is why I am qualified to make my statements about Mr. Tanyos, he is not only knowledgeable about his job but his advices and help for me are unmatched, he is a real expert in handling the service requests, his explanation is wonderfully simple yet fully technical to be understood by anyone Regardless of your level of engineering, he is the star of the service department, every time I visit for service, I look for him, I feel confident when he is handling my service visit, I am lucky to had his perfect help many times, and I am looking to have him for every time I come for service, Thanks Mr. Raymon Tanyos.

Great Salespeople who help their peers - Jane Stilley

I bought a Lexus at the Oceana Tent Sale. I was being helped by a Charles Barker Toyota salesperson but Darryl Ward kindly stepped in to answer some specific questions I had about the vehicle. Even though I did not buy the car from him, Darryl the next day spent well over an hour with me going over all the bells and whistles of the car. It takes a real team player and love of the product he is selling to take time to help another salesperson's customer. Darryl stands for a great representation of his dealership. I was sent to this dealership by a very satisfied customer who bought a Lexus at a previous Oceana Tent Sale. I plan to "pay it forward" and recommend Charles Barker to others as well!

Poor communication and bad business - Estelle55

lexus collision center called me to pick up my vehicle after having it for 2 weeks. I noticed there was a dent on the driver side door that was suppose to be repaired. No one said anything to me just gave me the keys. When I called to inquire why it was not fixed. The lady said a moble company would set up an appointment and come out to repair it. It’s been almost a week and I have not herd from the moble company. Also, all insurance covered damages should have been repaired before calling me to pick up my vehicle. It is bad business to deliver incomplete work and no explanation.