Technician - Kler htoo
I financed my car through this dealership last year and now I am working here as a technician and I am thankful for their business.
Top Reviewed Specialists At This Dealership
The most seamless sales process EVER - Pamela Carpenter
We recently went to look at a used Subaru Crosstrek at Shelor Subaru, and ended up with Steven Thompson as our sales person. When we weren't happy with the Subaru, he found us a Mitsubishi Outlander Sport to test drive. It was a little outside of my budget, but we decided to go for a drive anyway. While we were at lunch, Steven got all the paperwork handled and when we got back all we had to deal with was the signing. There was NO sales pressure at all, and Steven understood what we wanted and needed in terms of our budget and driving needs. It was an excellent experience ro work with someone with such a profound desire to understand the customer and make things happen. Trey Paige was awesome as well and this entire sales team is absolutely top notch. We won't ever go anywhere else.
Great customer service satisfaction review - WheeleJim11
Good customer service no pressure Nice and friendly employees very accommodating they had in stock just what I was looking for 2011 Ford Ranger excellent condition good price low mileage I was unable to drive the truck home sales person brought it to my house next day from Fredericksburg to Springfield Virginia Shirley Slack Mitsubishi went above and beyond customer service and I Thank them Greatly for there spectacular service I I recommend this dealership one hundred percent for new and used car purchases Thank again to all the Sale Staff.
Great - melissa22
They were very helpful and it was a great experience I have a very nice good quality car and I tell people where I went to get it from my sales person Dustin gets five stars because he answered every question I had and he was able explain in detail about my car so I just want to say thanks again guys I love my car.
Its was nice and very professional - MsJohnson
Hyman Bros is a great place to get a vehicle. They are very professional with customers at the Hyman Bros West Broad St Richmond Va
Seems they really are not up to date with software for... - Yousuck11
Seems they really are not up to date with software for car analysis,and most employees don't know what they are doing.Parts department was very good.will not go back ever again.
Both service and sales are the worst I've ever dealt with. - jimsrod
I can't say one positive thing about this place. I have bought and sold at least 20 cars and I don't mind wheeling and dealing. I was shopping for a new Mazda 6 and they would not budge on the sticker price and my car's trade in offer was a slap in the face. They wouldn't budge on the top or bottom end. Then they berated me by implying that I was stupid for thinking they should give me a better deal. I went to a competitor after I laughed in their face and the same brand new car cost me $5,000 less. The other dealer gave me $3,000 off the price of the Mazda 6 and gave me $2,000 more for my trade in. NEVER AGAIN WILL I STEP FOOT IN MALLOY !!!
I previously had a 2003 Mazda 6 and had to take it to Malloy on numerous occasions for service under warranty. I won't even go into how inept their service department is. The front brakes took 3 visits for them to repair and that occurred even after I told them the fix was to power bleed the brakes when I first took it in. When they finally did as I suggested ... BOOM ... it was finally fixed. They'd call me at other times to say a repair was completed. I'd check before I left the dealership and "NO" the repair had still not been done. I would actually bypass the service reps and go straight into the service manager yet I still had the same results. NO WAY WOULD I EVER RECOMMEND MALLOY !!! I can't see how this place is still in business.