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Victor and Mike Chauca are phenomenal!!!Give those guys... - gonordine
Victor and Mike Chauca are phenomenal!!!
Give those guys a raise!! A big one!
As long as victor and Mike are there, u got my business!
****OUTSTANDING SERVICE**** From the moment I walked on... - TLHOWELL
From the moment I walked on the lot to the moment I drove the car home Tony Bronkema provided exceptional service. Fantastic experience
Top Reviewed Specialists At This Dealership
Audi Brand Specialist
I took my car in for service. They put too much oil in my... - kfsherif
I took my car in for service. They put too much oil in my car. About 40 minutes after I leave the dealership, the warning light for over-filling comes on. I am forced me to go to the closest service center since I am now a considerable distance away from the Tysons dealership.
They tell me that it was a quart and a half over-filled and explained to me that when there’s too much oil it damages the engine of a vehicle! They had to charge me service again, clean the engine bay, and then reset the sensor.
Then I called Porsche of Tysons and they said they would reimburse me, and never did despite subsequent reminders. I reached out to the service manager, Thomas Bud, and he does not even respond or call back. It has been nearly two months and they still have not addressed the problem.
I used to service multiple cars with them and there’s clearly a decline in the quality of their services, both mechanically and in the level of cleanliness when I get the car back. These are expensive cars, and if you’re like me, you’re not going to risk your car going to this kind of service center.
Brought my 2018 Cayman S in for service at the Porsche... - michael
Brought my 2018 Cayman S in for service at the Porsche Chantilly location. The staff greeted me immediately and provided the appropriate COVID-19 measures for my car. The staff ensured the technician understood my issue vs leaving the vehicle. After a quick test ride the technician quickly determined the issue and put it on the rack for repair. As this was my first time visiting the sales representative provided me with a tour of their dealership. The staff were all courteous, knowledgeable, and professional. This will be my dealership of choice from this point forward. Lastly, if you have not been to this dealership it’s truly a one of the kind facility. Well done!
Customer Service amazing! - Macangirl
I read the other reviews and cannot align with any negative comments. I had an amazing experience! Justin Price was my sales guy for a recent purchase on a Macan s. He was so patient, fair, was on my side for the whole transaction and showed that he really cared about me and my happiness. The entire staff that I interacted with showed the same respect. I have also used their service department in the past and had great experience there as well. They have the best inventory and has a family feel atmosphere. Highly recommended!