933 Virginia Used Car Dealers

Lacking customer care and quality vehicles - bre

We bought a 2008 gold Dodge Grand Caravan in 2016 from Champion Auto and the transmission was diagnosed at Amaco, the paperwork turned into and read by Champion. We sold it back to them in 2017 and paid them for another vehicle a 2009 Subaru Forester. The transmission had a complete failure and required to be replaced not even rebuilt, less than 30 days later. The powertrain warranty left us still paying $1000.00 to replace it. During the time it took to diagnose I was unable to ever get a hold of Scott, who Donna insisted made all purchase and mechanical decisions, but was "at auction" or off any days and times we called or were there to speak with him as Donna could not make any decision about assisting us or the questions we had about how they would help with our second purchase from them with no way to drive it. Donna even went as far as to tell me they had been closed on a business day they agreed to call us back but having called from an unknown number that was revealed to be untrue as the gentlemen who answered gave us their hours of operation but repeated that Scott was unavailable. We currently have their loaner white 2003 Tahoe listed at $6,999 sitting in our driveway that also didn't run for us to use. We returned it mid need, my husband listed the issues he knew aside from it being very far out of oil change, low coolant light on, brake and head lights out, and a bad front passenger tire. After picking it back up after it had been to Merchants for...something We found the same issues aside from the headlight fixed and the service engine soon light was now on. Shortly after that we were unable to get it back to them and once notified it is still here because Scott is inevitably unavailable. I had a great experience with Chastity and recommend her but Donna and Scott gave us the run around for a very long 2 weeks now. We had prepared to spend more money to replace our other car with them but after having the Subaru be a loss not even 30 days into our purchase this has put our family of 5 in a very poor position, much less the 2007 black Volvo S40 had a very large wood chip nest behind the radiator with chewed through wiring, so we couldn't purchase it when we had planned. I felt swindled by them. They knew the circumstances and strain this has put on us but have a lack of duty to their customers. We have remained calm, however frustrated and do not plan to ever purchase from or recommend them again.

They sold me a lemon car. The car value is 9 times what... - slowmotion1914

They sold me a lemon car. The car value is 9 times what it is worth. I got the car one day and it broke down again the next day.

Didn't call me back after test drive. - Jamie

I test drove a 2002 Chevy Avalanche (orange). I test drove it on a Thursday. Sun roof leaked. Owners said they would fix (most likely drains clogged) and call me back the next day (Friday) so that I can come back and take a look and another drive. I was going to purchase this vehicle. I never heard from them. I called today (Monday) and I was told the truck was sold. I sure hope they fixed the leak or the next owner will be very upset. Beware that they won't get back to you even if they say they will. It wasn't meant for me and I won't go back to this dealership because of this experience.

Awesome Experiance - Robert Baylor

Let me start out by saying my family received exceptional service at this location! We were helped by the General Sales manager Ben very peasant not to pushy absolute gentleman very knowledgeable, and were looking for a more family friendly SUV! Ben is the man to see if you want someone that is knowledgeable and will go above and beyond to get you the answers to your questions. My family will recommend City to City and be back once the Kids are old enough to start driving!

I had the best experience with Classic auto sales. - Acura

I had the best experience with Classic auto sales. Specially with abdul he treated me very good and very respectfully, I’m happy with my transaction. For more vehicles, I’ll be coming to see you guys. Thank you

Josh, the salesman we worked with worked real hard to - dangibson60

Josh, the salesman we worked with worked real hard to sale us a 2025 Passport, I am afraid he did tell us that the passport had a full size spare and in reality it was a donut size spare, the Passport has 20” tires and the spare is a 17” spare. I’m not happy about that but I purchased the 10 warranty so if it causes any issues Honda will take care of it I hope. Josh was very pleasant to work with, and I wish him well, and since I’ve only owned Toyota’s for many years, I’m hoping the Honda dealership will be a valuable partnership with me during my experience owning a Honda Passport

Just a good word for the exceptional service I received - Chris

Just a good word for the exceptional service I received from Todd. He provided clear communiction over several weeks on the status of a parts order and the setting-up of an installation date. Grateful for all he did to provide me with exceptional customer service.

I’ve bought tons of cars and as a woman, I’m always... - bvaugn88

I’ve bought tons of cars and as a woman, I’m always worried I’m not getting a fair deal but Bob Kemp was amazing!!!! He was so laid-back and there was zero pressure. He showed me a breakdown of all the costs and explain them and even print it out the same car with an F 50 or 60 mile radius and that they had the number one price. Highly recommend colonial Nissan. It’s our second purchase from them. Go see Bob Kemp!!

Great Place to Shop Used Vehicle - kulghi

Nice people, very friendly and honest especially owner of the dealership he was very upfront and told me if there was any problems with the vehicle and top of that they have posted carfax report on there website for each vehicle they selling so the customer can see them. I will recommend everyone who is in market for used vehicle try them before going anywhere else.

About a used vehicle and honesty - Roy

Hi. If you're in the market for a good used car or truck this is the place. I live in another state. Clyde held the car for me until I was able to get there. He is very honest and in used cars it's hard to find somebody like that. I would definitely buy a used car from Clyde again and recommend anybody looking to buy a used car or truck. Call and let Clyde help you find what you're looking for. Clyde thank you again for your outstanding service.

Thanks a million - MSorriano

I have been looking around for a while now, for a reasonable and affordable car. Every dealership tried to push cars that were just too much for me, cost wise. It's a good thing I didn't buy with them, because I found the right car for me at D&S. They were able to work around my credit and give me the best deal. They are very friendly and down to earth.

The person, Mike, was not upfront about the condition of - socarefree67

The person, Mike, was not upfront about the condition of the vehicle. The controls on the console were inoperable. There was no way to control the radio, suspension, etc. There was no way of knowing if the cd player worked. We traveled for three (3) hours to purchase the 2008 Audi A8L. There was damage to the paint on the hood that does not show up in any pictures on their site. I was very disappointed in the integrity of the salesperson and the condition of the vehicle.

I wasn't able to jump on the car in time but Dealer 1 - aprudy

I wasn't able to jump on the car in time but Dealer 1 Auto was super-responsive and respectful and even sent me an email when the car was sold.

Stay away - Chris Unger

Can't give 0 Stars. Should have known when it took 2 weeks for them to inspect the car it was a bad decision. Was told that the headlights were replaced which is why it took so long. After 30 days, headlights go out and I'm now told $5k to fix, due to the rigged up job. Dealership told me that vehicle should have never passed inspection. Have left voicemails with no call backs. That was just the most recent thing. After owning the car for 2 days the timing chain broke. Gave that a pass of just bad luck. But similar, no call back from dealer. This place is selling cars they have no intention on standing behind. BEWARE!!!

Youssef was helpful and easy to work with. - westwriter

Youssef was helpful and easy to work with. No pressure and fair prices! Thanks Tom

Tried selling me a rusted out and painted over 2003 - P-H

Tried selling me a rusted out and painted over 2003 4Runner for $14k! Part of the bumper bracket fell off and he was asking $14k. This can’t be real life. Left and didn’t look back. I wouldn’t trust these guys ever.

Carlee is the best! - Rebeccacatherine33

Carlee is the best!!! Make sure to ask for her- she'll make sure you get exactly what you are looking for in a new car!!! Thanks Carlee!!! We will be back!

Sold bad cars - Angrycustomer

Trusted the dealer and bought two cars from them for my twins, both cars are defective and requires repairs. I have already spent $ 3500 on one car repairs and now we found out it burn oil , total scam they should go out of business

Knowledgeable and informative sales team, fast response - John Huth

Knowledgeable and informative sales team, fast response to all my questions, I found more than what I need to see vehicle pictures on the dealership website, it seems like they been in business for decades, I will highly recommend if you look for an affordable decent vehicles for everyday use.

Although I haven't purchased a vehicle yet, I want to - Laura

Although I haven't purchased a vehicle yet, I want to write a review on this dealer because of the way the salesperson helped me and guided me on the process. The attention to detail and the customer oriented service is excellent. I recommend this dealership and for sure will be buying my car with them.

Not fancy but excellent customer service and prices - PoR House

Overall, we were very satisfied with our used car buying experience at eTrade Auto Sales! The dealership is not fancy and it’s hard to find a place to park, but we got a fantastic price on a 2013 Toyota with low miles. We were appreciative and impressed that the salesman Ali authorized the service team to perform all the little fixes that we requested. The process of getting the paperwork finished to buy our car (through the USAA buying program) was very smooth and unstressful. Alex also gave us great customer service and made sure we were completely satisfied. Our Maryland tags took a little longer to be mailed to us than we’d hoped, but we are thrilled with our new ride and we highly recommend eTrade Auto Sales.

Fredy and the team at Elite Auto Wholesale are SERIOUSLY - Bherren

Fredy and the team at Elite Auto Wholesale are SERIOUSLY TOP NOTCH. No pressure sales, they are upfront, honest, and super easy to deal with. Fredy went above and BEYOND to get us a highly collectible and super clean classic ride for our son. Definitely recommend

enterprise car sales - Flot

I had a very good experience and am very happy with my car. The sales man did a great job getting me what I Wanted for my trade in

I RECENTLY FOR THE FIRST TIME EVER FINANCED A 2014 BMW - steveeen703

I RECENTLY FOR THE FIRST TIME EVER FINANCED A 2014 BMW 750LI FROM EXECUTIVE AUTO FINANCE (BRUCE) AND HAVE BEEN NOTHING BUT SATISFIED WITH ALL THE SERVICES HE PROVIDED. I DEFINATELY RECOMMEND THIS DEALERSHIP! TWO OF MY CLOSE FRIENDS HAVE ALREADY PURCHASED CARS THERE. CALL THEM NOW THEY'LL GET YOU DONE.

Had a good vibe the minute I walked in the door. - Derrick

Had a good vibe the minute I walked in the door. The staff was courteous and there was no high pressure sales pith. I dealt with Maurice. Smooth sailing!

They never even responded to my inquiry. - Farm Girl

They never even responded to my inquiry. Message was sent requesting information about a truck. Guess they are just too good to be true type dealerships.

They took a $1000 deposit to hold the car so they could... - rjanwadkar

They took a $1000 deposit to hold the car so they could fix the list of things prior to taking delivery. A week later when I go to pick the car they sold the car to someone else a day before. They made more money on the sale as they admitted, but didn't bother to let me know the car was gone. In addition they had already cashed my check the next day after I gave it to them. The entire dealership is a bunch of crooks and liars, they have no business ethics whatsoever. If you're an educated consumer please never bother to visit the dealership ever!!