5 Washington FIAT Dealers
Great place super people
Steve the GM is the - marcdavis7524
Great place super people
Steve the GM is the Best
Always easy to deal with
The woman who is the manager was very unwilling to - Clint and Mindi
The woman who is the manager was very unwilling to discuss any deal. She made me feel like my trade in was worth very little. And that I was not valued as a customer. The entire visit was very negative.
Because of this, I did not purchase the vehicle I wanted here, I went to another dealership that made me feel like they appreciated my business, AutoNation Honda in Spokane Valley!
Working with this dealership was an absolute pleasure. - kristenlawrence
Working with this dealership was an absolute pleasure. I contacted them about a Jeep I was interested in, and Jeff contacted me almost immediately after my inquiry was made. I made an appointment to come in and test drive (the dealership was 90 miles away). Before I made the trip, I wanted to make sure things were in order and I wasn’t making the trip for no reason. Jeff was a delight. He made sure the Jeep was ready for me and there were no surprises. I must say I was astounded. My experiences with other dealerships were not so pleasant. They usually lure you in with one car and try to sell you others or change the price on the one you want… not at Lithia!! The purchasing process was amazing. They didn’t come at me with a stupid crazy offer that was pennies for my trade and thousands of dollars more for the Jeep (which is always very insulting). They were fair from the get-go. There wasn’t much back and forth and no sleezy hidden costs. I left completely content. I bought my Jeep and got good money for my trade. I am one happy customer.
Bait and switch! - Olygirl
Beware when shopping here, total bait and switch! The Sales Manager admits his staff made a mistake but would not honor the original offer, then to top it off my salesman laughed at me when I told him I was going to post a negative review.
Save your time and buy from ANY other dealer where you will be treated with honesty, respect and where management takes accountability for their staff. I consider myself lucky that I found out about their management style during the sales process vs when I would have taken my vehicle in for service. A mistake in the shop could cost a lot more than the $1,785 mistake they were not willing to stand behind during the sales process.