16 Washington Lincoln Dealers

I was very happy with the service I had at AutoNation. - Olearyib

I was very happy with the service I had at AutoNation. Everything thing that was performed on my Ford was spelled out before hand and nothing was sprung on me later. I will plan to have my car serviced here going forward. Thank you for the great work

Robby worked me in for an oil change at the end of the - Endodave

Robby worked me in for an oil change at the end of the day, as I had driven 40 miles from home.

Very good customer service. - pbeck

Very good customer service. Very happy with Kenley Callow, my service advisor, and Steven Miller in the autobody dept. I appreciate their dedication and hard work to get things done right.

Matt was awesome, not only with the sale of the car but - hawkprairie

Matt was awesome, not only with the sale of the car but he also was instrumental in helping me surprise my wife as this was her Christmas present! Everyone at Kelleher was friendly and helpful. Thanks so very much!

I wish I can give them negative. - Az

I wish I can give them negative. To be honest what I experienced with this dealer is just discrimination!! I try to get new car from them through financing. My credit is excellent I make 11k a month, even they ask me for cosign and I bring my cousin who make about 15k a month. Some how they don’t want to sell to me because of my race/belief. The most surprising thing about them is they don’t tell you the same reason. Every time I talked to them. They told me different reasons. One time she told me you are not approved because you are CDL holder, what a joke? I asked them holding the CDL is nothing to do with me getting approved or denied. Of course I used to drive truck before. what is wrong with that? Then she try to explain to me that, I have to finance car and complete the payment and comeback to them to get approved from them. If I am not approved, I even add my cousin as my co-sign still they don’t want to sell it to me. They have racial discrimination and they should tell me that before they run my credit and my cousin credit!! Terrible experience, and unprofessional!!

Great salesman in maliki. - Randywolfe691

Great salesman in maliki. Very satisfied with the deal I stuck. James in finance held to the deal we made. Appreciated that.

We’re new to town and our F250 (our only vehicle and - progers868

We’re new to town and our F250 (our only vehicle and after driving 3k miles across the country) developed a hot wheel that needed immediate attention. We dropped it off on Sunday when this dealership was closed, without an appointment. Fifteen minutes before they opened on Monday, Alfonso in Service called me and that’s where I began to get blown away by the exceptional service, professionalism and genuine care that Pat Armstrong Ford has to offer. Unlike any other dealership I have experienced in my 42 years of driving, they are AWESOME! Special kudos to Alfonso, Daisy and Aliyah for going above and beyond to get us back on the road to meet a deadline. Can’t say enough good about this dealership!!

Zero stars. - 503bwood

Zero stars. Easily the worst customer service experience that I have ever have had. It took three months to diagnose, make an attempted repair (that didn't work) and then repair my daily driver 2019 F-150. The customer service stopped taking and/or returning my calls several times while they had me truck. The estimated prices for the repair changed, ultimately costing $2000 more than originally quoted. When they finally got the vehicle repaired, it was sitting in their lot for 2 months. They returned me a filthy vehicle which must have been outside for 2 months covered in bird droppings. They could not process a DEBIT CARD payment, which they harassed me about, accusing me of having insufficient funds for, which I didn't. Nobody on this staff seems to be in the least bit professional. I would never recommend this establishment. Thanks for the 3 month nightmare. I went here because it was a "Ford Dealership", what a frustrating experience, and no loaner vehicles, awesome.

Can't say enough good things about this dealership. - joestlau

Can't say enough good things about this dealership. At a time when many dealers are charging anywhere from $2-5K over MSRP, Hyundai of Yakima doesn't...at least at the time of this writing. Bought a 2023 Santa Fe Limited Hybrid through Sales Associate James Gamet and I have to say it was the best vehicle purchasing experience I've ever had. At 76, I've had a lot! James was very knowledgeable and helpful in selecting the right vehicle for us. Highly recommended!

They got back to me quickly and provided more information - Evan

They got back to me quickly and provided more information when asked. They even let me know when they had more cars in stock that might better fit the criteria I was after, but didn't pester me into buying when I decided against it. Overall a good experience with them!

Excellent service and friendly, knowledgeable sales represen - Rebecca and Shane

We highly recommend James Triggs at Harnish in Puyallup to anyone. James is extremely knowledgeable about the vehicles he sells. He knew what we wanted and didn't want in a car, with so many options out there we just didn't know exactly to get the best vehicle that fit our needs and budget. James knew exactly how to get us what we were looking for. It was refreshing to come to a dealership and have someone listen to us. We also got a tour of the dealership and were well informed about the service department. We were treated with integrity and honesty. James worked really hard in getting us into the best car to fit our needs and budget as well as the best deal. We highly recommend James Triggs and Harnish in Puyallup!

Nice and Easy Sale, but no Follow Up or Follow-Through - JB

In my life, I've purchased many cars. Some transactions were an absolute joy and easy (in and out in 45 minutes for my Land Cruiser). Some transactions were an ordeal (5 hours of negotiating for our first Subaru Outback). We purchased a used Ford Fusion from this dealership earlier this fall. And the sales person was knowledgeable and friendly, but wasn't too flexible on the price, but that was ok. The sales process was very smooth. Our only contact with the service department on this vehicle has been very pleasant. So why only 3 stars? Once the deal was done, we haven't heard a peep from the dealer or the sales person. No thank you notes after the purchase, no phone call to see how we are enjoying the car, or any issues they need to take care of. When I purchased a used Avalanche from a nearby dealer, we got at least one communication a year (Christmas card with hand-written note) for years after the sale. When you come in and spend a lot of money on a car, you expect some sort of service AFTER the sale, and I hope this review will help the dealership improve on this. We love the car so far and I hope to be in the market for a newer truck within the next year. Whether I use this dealer or not is still in question. If I could give 3 1/2 stars, that would be a better reflection of our interaction with this dealership.