Excellent customer service. - Skeptical53
Jake went above and beyond. He didn't pressure me or try to just make a sale. He made me feel comfortable. I loved that he was not pushy or arragont. He listened to my concerns, answered all my questions, and spent hours going through everything on the car to ensure that I felt comfortable. He is very knowledgeable and patient. I would recommend him to anyone who plans on purchasing a vehicle. His professionalism is outstanding! He really cares.
Top Reviewed Specialists At This Dealership
Sales and Leasing Consultant
91000 service - Cx9guy
Good Service that was done in the time they said it would take. Dealership was clean and the waiting room was nice and had fresh coffee.
Always great service! - ZoomZoom
Great Customer Service.. Easy and flexible appointments. Great communication. I appreciate honesty with inspection results. No complaints. Highly recommend this Mazda service department. Thank you!
Internet Sales Manager
Great Sales Crew - BW
I bought a F-150 from West Hills Ford and had a great experience. My sales associate Shawn Barrera was one of the most knowledgeable salesman that I have ever worked with. He knew that truck in and out, and helped set everything up. Management and financing departments worked smooth and efficiently to get me on the road quickly.
Love my new truck.
No Pressure - easy transaction - Lakes
Frank Weiss provides top shelf customer service in sales, product knowledge, and ease of communication. No pressure, fair pricing, a car with the features I requested, and seamless transaction from beginning to end. Highly recommend - will purchase from him again.
Thank you ALL for making this purchase so easy for us - JoceGamache!
We had been shopping and looking for a new car for quite some time (2years). From the time we drove on the Bob Halls Lot we were greeted by Dexter who was very helpful and personable to Sean whom was also very knowledgeable and let me take my time the day of purchase. And the finance dept that finalized our sale making sure every thing went smooth and painless. THANK YOU ALL FOR YOUR HELP. Joce and Pablo
General Sales Manager
Go see Kris at Alan Webb - John777
Kris is great to work with. He is fast to respond to questions, knowledgeable about the cars and their features, and friendly. It was a low pressure experience and very pleasant after some of the other dealership experiences. After we purchased he showed us how to change settings and gave recommendations on all the new safety features and their usage. We highly recommend working with Kris.
Sales & Leasing Consultant
left me furious - JohnQCitizen
So we were in negotiations with them on the phone for a vehicle that I searched long and hard to find that was perfect for our family, I made an offer and Alfredo said he was really busy and it was getting late, so he would ask his manager and get back to us with his decision in the morning. In the morning he said that they were showing the vehicle to someone else. So somehow in between the close of business Friday and the opening of business Saturday, we lost the vehicle. My wife and I were extremely upset and felt like they had sold the vehicle right out from underneath us. They brag about being a family owned business, but that is supposed to mean that they are good people who treat their customers right. In this case they certainly didnt care about us at all. Only themselves and the money. Extremely disappointed in what this company values most. And I warn anyone who is looking for a vehicle to go shopping somewhere else.
A breath of fresh air. - Richard
My wife and I were thinking of purchasing a Mazda3 and visited this dealership to investigate further. Although in the end, cold-feet and indecision got the better of us, I have to say we were very, very impressed with the sales consultant, (Chad Cavanaugh ) we dealt with. He was very intelligent, patient, and courteous, *even after it was clear we were not going to pull the trigger* on the purchase at that time. He spent a lot of time with us and made the experience a positive one, something we were honestly not expecting. He seriously went out of his way to make sure we were comfortable with our purchase, regardless of how it came out.
Regardless of what model, color or type of vehicle you are interested in, if you are going for a Mazda, my wife and I heartily recommend you link up with Chad. It is worth your time, if you wanted to be treated like a human being.
Professional service - jackt
I don't appreciate being forced to write a review when, in this case, checking various levels of review works well enough. one two three
Excellent in every way! - Marilyn L.
This is the third new vehicle we have purchased from Fugate Ford's salesman Kurt Kranc. Each time no pressure, gave us a very fair trade in price, very informative in helping us decide which vehicle was best for our needs and gave us a great deal. He's a good guy and I would recommend him highly, as well as the sales manager and finance manager. We will be loyal customers. Thank you Kurt Kranc and Fugate Ford!
Looking for a Truck - HappyCamper
We were looking for a truck and they didn't have exactly what we wanted, but they answered all our questions let us test drive a truck to help us get a better idea of what the newer trucks are like. Dan told us he would let us know if anything came in and a week later called us with the perfect truck. Got a quality truck at a good price. Good group of people to work with.
Best experience ever! - lisaw
Jon was the best.He was calming and informative. Best experience ever!😀 Went to 4 other dealships and found this one was the right one for my needs.
Relieved to have problem adequately addressed - WILLIAM R OUIMET
Friendly, courteous, informative staff - .though my vehicle was a 20-year-old MPV I felt I was treated as though I was a valued customer - on two separate occasions I left satisfied that my problem had been adequately researched & addressed & repairs were performed &/or diagnosed expertly - both service managers that I dealt with were excellent - they kept me informed as to how the repairs were progressing & provided accurate completion estimates - the part required to repair my vehicle was no longer available - the service manager & tech informed me what was needed its function & its location & reccommended that I attempt to locate a used replacement - this I did & all is well now. Bill Ouimet, Sandpoint, Id.
It was fun and chill - Sam1312
I went in there to look at a used car. Roland helped me out. Super chill dude, he didn’t pressure me & answered every question i had. He was a big help
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