38 Washington Kia Service Centers

Darla Goldammer was very pleasant to work with keeping me - 11pink1950

Darla Goldammer was very pleasant to work with keeping me informed as well as knowledgeable of the repairs

Friendly staff, quicker than expected turnaround time for - Hoffmanw

Friendly staff, quicker than expected turnaround time for service, and a great experience overall. Fifteen.

They were prompt, professional, efficient, personal, and - pbanz1

They were prompt, professional, efficient, personal, and quality driven. I was impressed with every interaction on what was an unfortunate minor parking lot accident on my part.

Great service as usual. - Orca6722

We came in for an oil change for my 2016 Kia Sorrento and received great service as usual. The rotated my tires and said everything was great. I will always come here and never go back to Performance Kia in Everett WA. Thanks

My wife and I own 2 KIAs (2020 Sportage and 2020 - rmorgan460

My wife and I own 2 KIAs (2020 Sportage and 2020 Telluride) and have them serviced mostly at Sunset Kia of Auburn. Our experience with Jennifer and Dean in the Service Dept has been very good. Easy to schedule and complete as promised are 2 big positives. We miss the included, on site car wash but see it was dropped during the pandemic. Hope it comes back someday.

Service department was great. - derrellvera

Service department was great. Gabriel was polite and helpful. Understood what I needed and took care of the service my car needed to keep warranty up to date.

DARIAN CHETH at Tacoma, WA CAR PROS KIA was our - C & K Marie

DARIAN CHETH at Tacoma, WA CAR PROS KIA was our Salesperson. I give him 5 STARS for his enthusiasm, knowledge, relaxed demeanor, options, and care for our needs and wants in every way. We honestly could not have asked for anything more from him.We will be back to see him!! Thank you Darian Cheth for how tirelessly hard you worked with my Daughter and I that evening, 2/17/2025. My Daughter absolutely LOVES the MAZDA CX5!! ❤

I always receive excellent service when I bring my - sharonvn

I always receive excellent service when I bring my vehicle in for service. Advises if anything needs attention. Mark very pleasant and very courteous.

The service department was great. - maryrodmanlopez

The service department was great. Very nice and clean. Also, the coffee shop was great.

Going to Lee Johnson Kia has always been a pleasure. - rcarlg98014

Going to Lee Johnson Kia has always been a pleasure. They greeted me upon arriving. They checked me in and the waiting room is well equipped with coffee, tea etc. The TV is running and interesting to watch while waiting for word about my car. There is a restaurant just a few doors away, but I didn't go to it this time. When the work was done on my car I was pleasantly surprised to find they had also washed and vacuumed the car. Thanks Lee Johnson Kia.

Took my car in for timing chain replacement. - Pjensen4060

Took my car in for timing chain replacement. Car never had problems with oil leaks until i took it to them. Had to return car several times after initial repair for unusual noises. My engine blew and they blamed me for not putting oil in car! Dont ever do business with them. They couldnt even do the repaur right the first time. Car made more noise when i picked it up than when i brought it in. for initial repair. No offer of compensation of any kind.

They cost us $1k in damages and won't bother to return my - mlejoan

They cost us $1k in damages and won't bother to return my calls. They changed our oil on Wednesday. We didn't use the car again until Sunday and it was clear something was wrong. Thankfully our destination was close and as we parked the oil light came on. We checked and there was zero oil left in the car. I immediately called to see how they could help us and they couldn't have cared less and told me they could look at the car in three weeks. I was transferred to the manager, Dorian, but could only leave a voicemail. We were forced to take the car elsewhere and had to have the oil filter adaptor housing completely replaced. I've since tried to call Kia again and I either get the same manager's voicemail or the line just rings forever. It's really disgusting how incompetent these people are.

Just received a phone call from Alex Bassett the service - JFC

Just received a phone call from Alex Bassett the service dept director at Dick Hannah Kia. I had called earlier expressing a concern about service being done on my Kia Forte. He spend the time explaining what diagnostic work had been done on the car and what the problems could be. He was very understanding and patient while listening to my concerns. This response is not what I received from the service manager. Dick Hannah Kia Dealerships is fortunate to have him as Director of this dept. Definitely 5 stars or him ***** THANKS *******

They unplug your dash cameras because they want to hide - Jess

They unplug your dash cameras because they want to hide the quality of their work and the fact that they lie about doing it. They unplugged mine right after they are seen and heard saying "he won't notice if we don't even do it. Hahaha" Don't trust these "people" If they have to unplug your camera, they are hiding what they're doing. No other shop has unplugged my cameras.

Ryan was great. - markwise13

Ryan was great. He kept me aware of everything every step of the way. My situation was a little strange but he still did a fantastic job. I'll be buying from George Gee again in the future, and as long as Ryan is there, he'll be who I see.

Very disappointed. - Mary

Very disappointed. I purchased a new 2023 Kia NIRO. When I got home, I noticed an open safety recall on my app. When i got my new plates, I asked about the safety recall. No one in service, so no answers. Asked about how to use my digital key and get it set up. No one in sales knew how to do this. I took the car in for my first oil change. i get it back, the safety recall was not fixed. The car was not washed, not vacuumed. For a $120 oil change, I would expect that. Service had my car the entire day so the argument that it was too cold (freezing) to wash the car in the morning is not valid. So, I have had my car for 6 months, still have an open safety recall and still can't use my digital key. When I call the service dept, I get a recording, leave a message, no one calls back. I have to keep calling until someone actually picks up.

Great service! - jsb9553

Great service!!! Kia of Puyallup is the best dealership in the NW. They have the best service department and sales team!! I will always buy my cars from Kia of Puyallup