36 Washington Lincoln Service Centers

They have been very helpful. - graysonc400

They have been very helpful. And quick to get me in and fix my problem.

Trevor Dalton, our estimator was great and easy to work - ymoua2000

Trevor Dalton, our estimator was great and easy to work with. Repair was done professionally. Front desk ladies could have been little nicer.

Very friendly. - Turtlejoy

Very friendly. Fast and efficient service. Fantastic communication throughout service. Got my car back the same day!

I had an honest, pleasant, professional, and upfront - D.Davis

I had an honest, pleasant, professional, and upfront experience, add to it, out of state. Only 2 cars available in PNW, my home dealership didnt work out. Car Pros, came through! All transactions settled via text, email. That said, part of my recommendation is based on the "dealership personality." Dean (dealership) was upfront, clear and resonated a sense of long distance trust. I hadn't met ANYONE. I am thrilled owner of 🚗 ... thank you.

Went in for a recall, they had my truck back to me in 15 - spent.brunch0h

Went in for a recall, they had my truck back to me in 15 minutes, amazing.

First of All - I love my car! - shawndonohue

First of All - I love my car! 2006 SLK55 AMG. It's my only toy and will be a classic someday. My car looks like new! Service was prompt, courteous and exceeded expectations. Only Genuine Parts used. Celelia Cline, my estimator, treated me with respect and knew how important the repairs were to me. If your car is important to you, I would highly recommend AutoNation Collision Center of Bellevue.

Zero stars. - 503bwood

Zero stars. Easily the worst customer service experience that I have ever have had. It took three months to diagnose, make an attempted repair (that didn't work) and then repair my daily driver 2019 F-150. The customer service stopped taking and/or returning my calls several times while they had me truck. The estimated prices for the repair changed, ultimately costing $2000 more than originally quoted. When they finally got the vehicle repaired, it was sitting in their lot for 2 months. They returned me a filthy vehicle which must have been outside for 2 months covered in bird droppings. They could not process a DEBIT CARD payment, which they harassed me about, accusing me of having insufficient funds for, which I didn't. Nobody on this staff seems to be in the least bit professional. I would never recommend this establishment. Thanks for the 3 month nightmare. I went here because it was a "Ford Dealership", what a frustrating experience, and no loaner vehicles, awesome.

This must be the worst auto body shop in the greater - kamuikd

This must be the worst auto body shop in the greater northwest and I have been to some really bad ones. Dick Hannah really needs to hire people who understand the needs of their customers. Car Drop off Dec 21, 2023, was told by Trinidy to only contact her and her Appraiser Ashley on Tuesday and Thursday. I was blown away by this, but OK. After the drop never hear their voices again until I pick up the car on Jan 24, 2024. The process of ONLY communicating with your customer on Tuesday and Thursday is very disappointing and updates only through texted which seem like an automated message is so bad. I would ask many times throughout the day and would not get anything back until TUESDAY OR THURSDAY and even than I would get an automated message. The lack of communication and only doing business through Text is not good customer service. I will take my business somewhere else where I don't have to repeatedly ask for information and also not have to do business through text message and be restricted to ask about my car on ONLY ON TUESDAY AND THURSDAY.

Professional, consistent, and always go the extra mile to... - molle.bouch

Professional, consistent, and always go the extra mile to satisfy. Highly recommended and will continue to use for service.

Cole did a great job helping me with the purchase of my - DP

Cole did a great job helping me with the purchase of my new 2023 GMC Canyon AT4. He was very thorough showing me all the features of the truck. I highly recommend George Gee GMC.

This dealers service dept does not keep the customer... - jameycruz

This dealers service dept does not keep the customer informed about what is happening with the vehicle. They were supposed to have my Navigator for 2 days, they had it for 9. One week later it was back because the part was not fixed correctly and in the process they cracked my dash board. I expected more from Lincoln then what they have shown, I am very disappointed.

We have been taking our 2013 Taurus to Kelleher for... - RaynJoan50

We have been taking our 2013 Taurus to Kelleher for repairs and servicing for the last few years and could not be more pleased with all aspects of service and repairs which included some significant repairs to the drivetrain and wheel assemblies.

While purchasing my Lincoln was a great experience, I've - Lincoln Owner

While purchasing my Lincoln was a great experience, I've been very frustrated with the service dept in their new facility. There is only one person to check people in for their scheduled appointment. I've already been waiting 30 minutes and still haven't even been checked in. I'm missing work time and have mentioned this issue several times as I've had to bring my vehicle for service. Each time I'm told they are "working on it" but nothing changes. I gave 3 stars because, while the lack of service is frustrating, the people are very nice.

Loss of power when towing - SweetSusy

I took my 2010 Ford F-350 6.4 diesel into the shop because I was loosing power when I was towing my 40 foot Alpine fifth wheel. There were no check engine lights, Jake had his guys go over everything and they couldn’t find a problem. Two weeks later same thing except I did get a check engine light. I took it into a local auto parts store and they ran a check for me .(I live fifty miles from Wenatchee). I called Jake and told him what I found. He checked inventory and found the part. I left mt truck Sunday night in their lot and Monday they installed the new part. I picked it up that evening. Jack runs a great shop and if I have any other problems that’s where I will go. PS too the truck and fifth wheel on a 400 mile trip with no problem. Thanks again Jake