Painless - Loriene Uphold
I was very pleased with Premier Chevrolet and Robert Bishoff. Very professional, informative, helpful and took the time to show me everything that the car I purchased (Chevy Trax 2017) offered and how to use them. He did the best he could to give me a good deal, regardless of my situation. Thank you Premier Chevrolet and Robert Bishoff.
Saved me. - SMH
I bought a car at Premier in Granville, WV. I was in an accident and had the car repaired at a local body shop. unfortunately there was an electronic issue after and called Premier to get it repaired, I was told by Premier to return it to the body shop.
A friend Suggest I contact Astro @ Exit 132 Buick GMC, I did and they made an appointment for me within the next couple of days, they realized it could be a safety issue. they evaluated the car, called me at work and advised of the issue and order the part immediately. Within two days, my car was repaired, it is working again and It is safe for me to drive.
Thank you Astro @ Exit 132 Buick GMC, for the repairs, quick and friendly service, taking the worry away from me.
Thank you, Thank you, Thank you
Great service - customer
Great service, appreciate the care and service I receive, especially the driver. Darrell who picks up and returns my car in great shape. Hope to deal with them in the future0
Friendly sales and service - pheel
Gave me good trade in on a new GMC Sierra 3500. Close to home and good service is why I wouldn't drive farther away.
Sales and Service - craftylady016
I have bought 2 pickups from this dealership.
The sales have always been an enjoyable experience.
That is also true about the service.
I have always been greeted by a smile and kind word when I have to go back there for something.
Service - Jeanette Barker
Great customer services, Pete, my service manager is prompt, honest and explains any issues I may have.
My mechanic is the best. I have went to Mosses for 15 years. Those guys are great!
Highly Specialized/Competent Service - DRBOBWV
All service department professionals are highly competent, relate well to all people, and inspire confidence that services provided were in the customer's best interest
Worst salesman - Heavyd
Drove over 2 hours each way to look at a truck that had "plenty" of room for negotiation, sales manager would only come off a little. Walked outta that place. Sales guy didn't even know engine size of truck I was looking at!
Horrible - Volvoist
Wanted to buy a vehicle and was waiting on information, which was promised. I was coming from quite a distance. I was told that they couldn't get pictures or info until the following day. Ok, fine. The following day came and when I followed up, I was told it was out being test driven. I replied several hours later and was told it sold. Had I been given the information and the chance to at least leave a deposit, which would probably have meant nothing anyhow, they would most certainly have had a sale with me. I don't like these kind of tactics. It is bad business. They certainly did not go out of the way for me, and one can only assume that the same "effort" is put forth with other customers. Therefore, I would not recommend this dealer at all.
Has not been good - steve123
2009 Tahoe never fixed problem with airbag wanted to charge me 350 light was on 3 days after I bought it!! once you pay for it they don't know you
It was okay - Staciedl05
Had major problems with one of the salesmen however.. the manager did everything he could to help. Not exactly what I was expecting but I am content with the service from the management.
in and out quickly, no waiting, i use this dealership... - billlane
in and out quickly, no waiting, i use this dealership exclusively and will probably buy my next car here. they are close to my house and easy to reach