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Worst experience ever will not recommend they messed my... - Niko Quiles
Worst experience ever will not recommend they messed my skid plate up blame it on me and would not honor their word on replacing it for free when I received my car back in the condition I did not bring it in & owner yells at his customers and will not let them explain themselves
Bad service! No sense of urgency. They said a 20 minute... - Racheal
Bad service! No sense of urgency. They said a 20 minute repair but we were sent away with broken part 1 1/5 hours later. They had no standard newer common part not in stock. They knew we were on a 14 hour road trip. Had to get the Manager. No one even apologized.
I had my 5000-mile service done on my 2019 CRV. Greg was... - Prisscott
I had my 5000-mile service done on my 2019 CRV. Greg was very helpful, personable & professional, and I was in & out in under an hour. Service was great, and my car runs like a dream. (Of course! It’s a Honda.👏👍)
ABSOLUTELY THE BEST service ever when buying my mazda... - Margo Petras
ABSOLUTELY THE BEST service ever when buying my mazda there! BRUCE the salesman and BILL the sales manager were an absolute blessing to deal with
Went in skeptical, came out SOLD! - SpasticRat
Went to Straub Honda to confirm my choice about buying a new Toyota, either a Rav 4 or a Highlander. Michael Staskey met me at the door and showed me a CR-V. He is without a doubt the most knowledgable sales person I have ever met. I really wanted NOT to like the CR-V and confirm my choice of a Toyota. But Michaels knowledge of the Honda CR-V and his professionalism won me over. He was not pushy or rushed. He showed me how the safety features worked and I was SOLD! The test drive capped it off. The car is awesome and then some. Honda has hit a home run with this car. But it still takes a great sales person to close the deal.
And the funny thing was, my neighbor was buying the EXACT same car at the exact same time we were. I can only hope their salesman was as good as Michael.
Quick to get me car with high payment. I know ppl driving... - rob11ayers
Quick to get me car with high payment. I know ppl driving awd with lower payments than my 2wd. Have very high payment.advertise awd 268 mnth. I pay 2 times that for fwd.
Lied about taking care of trade-in - Stay Away!! - Matt1969
Bought a new Honda here and traded in a leased VW. Larry Simmons misrepresented the fact that they were going to take care of everything owed on the VW. Now VW is asking for money that should have been paid by Larry Simmons. Larry Simmons refuses to take care of the problem. Really poor business practices and I feel I was lied to in the process. I would highly highly advise all to stay away from the this dealership.
Poor customer service. - Lfmg2015
I purchased a car back in June 2015 without any issues. Left a happy customer, until I got my credit report. They had ran my credit through 4 banks without my permission. I have called the sales manager and the owner. The sales manger told me he would call back with a plan of action and that was two weeks ago. I've left messages for the owner as well and have yet to get a call back.
Highly disappointed - Gracelynn2012
Check your vehicle thoroughly before buying from them!! You'll have nothing but issues & they won't be willing to help! Most of them will be leaking oil.