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Excellent customer service! - JGABER0
Kay and mechanics took great care in providing great service. One oversight was that the cover for positive terminal on Battery was not fastened over post.
Top Reviewed Specialists At This Dealership
Disapointed - JADASCHOLZ
I had my car in for the "The Works" special, which included tire rotation. The service person came in and said they couldn't do the tires because the lug nuts had corroded from road salt and they couldn't remove them without breaking them. I was told it would be over $100 to replace the nuts. I declined. I couldn't believe that all 16 nuts would of been corroded. So because they couldn't rotate the tires they also couldn't check the brake pads either. I did get a discounted price. Anyway when I got home my husband said all they needed was some penetrating oil on and then they would come off. Well, that is exactly what happened. I took my car somewhere else and the lug nuts came off with no problem and the tires got rotated. So I was disappointed that your service people wouldn't of thought of that. Also, I'm wondering if you stopped giving the complimentary car wash, because my car didn't have any water on it and I figured you didn't do that anymore.
Lincoln Executive Business Director
Sales and Leasing Consultant
The service was excellent - Carguy
Everyone at courtesy ford in sauk city were so nice and I recommend anyone looking for a car to go to courtesy ford in sauk city you won't be disappointed.
Oil change and overall check on car - Sam
Service staff is courteous, friendly and helpful. I was in for a lube, oil and filter, and they also did a check on some smaller items I requested.
Oil change and tire rotation - jbremer
The staff is very friendly and welcoming. Service is prompt and excellent. The facility is very well maintained and comfortable in which to wait for services to be completed. Even though it is 45 minutes from our home, we wouldn't take our vehicle anywhere else.
Very nice - denmar
Stuey was very helpful and friendly during our visits looking at a new truck.. We then came back because the engine light was on and they took care of that while we waited.
A stressful experience made easy - Dolphin
My car was dying. It's 16 years old and was slowly going downhill. I ended up making the decision to lease a 2017 Ford Focus from Pioneer Ford. The guys at the dealership made the whole experience as stress free as possible. They laid everything out for me, were honest with me in regards to payments and paperwork and all the other information you need when you lease a car. I would never use another dealership. Mainly because, the car i mentioned that was dying, I originally bought it from them over 12 years ago. I'm a repeat customer for life.
Excellent service. Every staff member was helpful. - Joseph L Metzen
I would recommend Maritime Ford to anyone looking for a used or new car. Very good customer service. The staff team was very responsive and the website was easy to navigate.
Great experience - Upnorth1
Medford Ford was an excellent dealership to work with. I purchased a new Ford f-150 and I can't think of a single thing to improve. Great customer service.
New F150 - Jim C
My third F150 in four years. Great place to do business. Honest friendly people. My Ford Dealer. Bob and his entire staff were great to work with.
Very Happy with my Experience. - K123
Very friendly and knowledgeable employees, it was a pleasure to work with them. Great modern facility. Have purchased and serviced my vehicles here for years.
Definitely recommend Rapids Ford - Ram0117
Over the years I have purchased 3 vehicles. The people at Rapids Ford have always been easy to work with and very transparent. I always service my vehicles there and in addition to the quality work my vehicle is always returned to me clean. I Definitely recommend Rapids Ford.
Lack of ethics - Jakedawg60
Sales does not listen and tries to upsell you an overpriced vehicle. Dollar signs for eyeballs. Cute commercials but they are total fiction. Dealership is run like a puppy mill. I feel sorry for the very few ethical employees they do have for having to work there.
Would never recommend!!! Go to beegstrom - Em42
Save yourself time and go look somewhere else!!!!! Was sold a jeep grand cherokee for 34,000 that had a cracked windshield. Wasnt told about it till after i signed. Hide the window crack with stickers.
Ron knew that I wanted 2 sell my car outright than trade... - anngast76
Ron knew that I wanted 2 sell my car outright than trade it in, so he sent a potential buyer to my house and days later it was sold. Thanks to Ron I had more money to put down on my new car I bought from him. He even gave me a great deal on it.
My experience with Ellsworth Ford, and Larry Anderson... - derricks
My experience with Ellsworth Ford, and Larry Anderson (President) was one of the worst experiences I've had in dealing with auto service. I had brought my Lincoln LS (with under 100,000 miles) in for a routine service: an oil change, diagnostics on the cruise control, and diagnostics on the shift solenoid (would sometimes not shift from 3rd to 4th gear). These were, or so I thought, fairly safe and simple tasks. I drove my vehicle in to Ellsworth Ford and dropped them off the keys. I returned an hour later, and was informed that they were still working on the vehicle. As I sat in the lobby waiting area, I could hear what sounded like a very rough running tractor turning over and not starting. When I asked what the loud noise was, the attendant informed me that it was my vehicle and it wasn't starting. I immediately told them to stop whatever they were doing, and before they did anything further they were to ask my permission. Shortly thereafter, the manager on duty (Larry Anderson) came out and asked me what my problem was. I informed him that when I wanted to know exactly what happened to my vehicle, why it's no longer running, and what was going on. He then informed me that they were trying to diagnose the problem as to why it wasn't running. He did not understand the fact that I had not brought it in for engine issues, and that I had driven it in with absolutely no engine or mechanical issues. Larry then informed me that I had two options, I could either: Pay them to diagnose/repair the engine Have them push it out of the shop and have it towed away at my expense I then informed him that neither of those options worked for me, and that I expected him to work with me to resolve this issue. His response included calling me stupid, and kicking me out of his dealership. I then phoned the police, and informed them of the incident. They came, and spoke to Larry (who had my vehicle in his shop still) and ended up pushing the vehicle out of the shop. No citations were given due to the civil nature of the complaint. I then had to pay a flatbed towtruck to come and tow my vehicle to a local mechanic in Ellsworth. A few days later, I was given the diagnosis that the engine was no longer good. I then had to pay for another tow back to my house (30 miles 1 way). The car has sat in my garage (not running) since. I drove my vehicle in to have a diagnosis on several minor, non-mechanical issues and end up with a ruined engine. It's very shocking to me how I can go from having a Lincoln LS with under 100k miles, that was running perfectly, and had been taken great care of, to having the engine ruined while in their care, and later have it pushed out of their shop at my expense like a piece of trash. Larry Anderson and Ellsworth Ford had made little to no effort in making this right for us. They refused to fix, pay for, or partially pay for the cost to repair the engine. Larry has been anything but helpful, respectful, or professional. My experience at Ellsworth Ford was something that I hope nobody else goes through. I would HIGHLY WARN anyone who decides to either have their vehicle serviced at Ellsworth Ford, or buy a vehicle from Ellsworth Ford simply because of how Larry Anderson had treated me, a valuable customer. My faith in Ford Dealers is not lost, however. I actually purchased another Lincoln from the Eau Claire, WI Ford Dealership and had an absolute wonderful experience. When I had informed them of my Ellsworth Ford/Larry Anderson experience, they were appalled. I would highly recommend anyone to be VERY cautious of Ellsworth Ford, go somewhere else that is BBB accredited, has positive reviews, and values their customers. Ellsworth Ford and Larry Anderson certainly do not. Good luck.
never again - mict71
I was never treated so badly as I was there. I they didn't want my business I wish they would have said so up front. I went to another dealership and got the same vehicle for Half the payment and 10 points lower I=on the finance interest. I will never go back
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