Great Buying Experience - mdetuncq
This was the first time I had purchased a vehicle from out of state. They were very helpful and attentive throughout the entire process. I am happy with my purchase. Overall, I had a great experience with this dealership.
Top Reviewed Specialists At This Dealership
Excellent service. Every staff member was helpful. - Joseph L Metzen
I would recommend Maritime Ford to anyone looking for a used or new car. Very good customer service. The staff team was very responsive and the website was easy to navigate.
Very knowledgeable - Arlen1
Best deal around state, great selection, all around great sales experience. Had truck I was looking for right after n their lot. Very friendly salesman also.
Pleasant Experience - Big T
We love the no pressure sales. We feel we got a good deal as well. No "games" played here either just the facts. We really enjoyed the buying experience!
A stressful experience made easy - Dolphin
My car was dying. It's 16 years old and was slowly going downhill. I ended up making the decision to lease a 2017 Ford Focus from Pioneer Ford. The guys at the dealership made the whole experience as stress free as possible. They laid everything out for me, were honest with me in regards to payments and paperwork and all the other information you need when you lease a car. I would never use another dealership. Mainly because, the car i mentioned that was dying, I originally bought it from them over 12 years ago. I'm a repeat customer for life.
Amazing Customer Service - Happy Camper
Had a delightful experience purchasing my Lincoln MKC at Heiser on March 17, 2018. Everyone there was friendly, courteous and accommodating. I was stressed coming from Illinois to purchase a vehicle "sight unseen", but Jamen Jackson and the rest of the Heiser staff really out did themselves! Every concern was resolved and I am extremely happy with my purchase. I will always go back to Heiser!
Not pushy, nice and relaxed - babes_10484
We were able to take our time and make a decision without someone breathing down our necks. Would buy our next vehicle with them also.
Made it easy to buy - KevinM
Michael at Courtesy Ford greeted me outside and wasn’t pushy at all. Ended up leasing an F150 which was not my intention at all. Went in to buy and drove out with less in payment. Great experience, love the free washes.
Relaxed experience buying a new vehicle - Thomas and Terri kruszwicki
Great customer service buying a new vehicle. Purchased a new 2018 Ford F150, exactly what we wanted. Very helpful team Savanna was very knowledgeable with all our questions. Great experience. Thank you Witt.
Buying a Truck - Eddie
I went to Rapids Ford just looking to see what they had for used trucks. After seeing the great selection of vehicles on the lot, I decided to go in a talk to a sales person. When I walked in, I was greeted by Seth and we sat down at his desk and he took the time to listen and ask questions to what I wanted in a truck. I was actually thinking of leasing a 2018 F-150 but decided to buy a 2014 F-150 instead. I was able to trade in my 2010 Ram that I purchased 1 1/2 years ago, from Rapids Ford. Seth is great, he listens to what u want in a vehicle and does his best to get you all the features that you are looking for. Then into the finance department, Mike is great also, very polite and helpful. Both Seth and Mike are layed back, have a great sense of humor and they do there job very well. To me that is important in customer service. I would recommend Rapids Ford to all. Thank you again Seth, Mike and all the great people that work there.
Would never recommend!!! Go to beegstrom - Em42
Save yourself time and go look somewhere else!!!!! Was sold a jeep grand cherokee for 34,000 that had a cracked windshield. Wasnt told about it till after i signed. Hide the window crack with stickers.
Ron knew that I wanted 2 sell my car outright than trade... - anngast76
Ron knew that I wanted 2 sell my car outright than trade it in, so he sent a potential buyer to my house and days later it was sold. Thanks to Ron I had more money to put down on my new car I bought from him. He even gave me a great deal on it.
My experience with Ellsworth Ford, and Larry Anderson... - derricks
My experience with Ellsworth Ford, and Larry Anderson (President) was one of the worst experiences I've had in dealing with auto service. I had brought my Lincoln LS (with under 100,000 miles) in for a routine service: an oil change, diagnostics on the cruise control, and diagnostics on the shift solenoid (would sometimes not shift from 3rd to 4th gear). These were, or so I thought, fairly safe and simple tasks. I drove my vehicle in to Ellsworth Ford and dropped them off the keys. I returned an hour later, and was informed that they were still working on the vehicle. As I sat in the lobby waiting area, I could hear what sounded like a very rough running tractor turning over and not starting. When I asked what the loud noise was, the attendant informed me that it was my vehicle and it wasn't starting. I immediately told them to stop whatever they were doing, and before they did anything further they were to ask my permission. Shortly thereafter, the manager on duty (Larry Anderson) came out and asked me what my problem was. I informed him that when I wanted to know exactly what happened to my vehicle, why it's no longer running, and what was going on. He then informed me that they were trying to diagnose the problem as to why it wasn't running. He did not understand the fact that I had not brought it in for engine issues, and that I had driven it in with absolutely no engine or mechanical issues. Larry then informed me that I had two options, I could either: Pay them to diagnose/repair the engine Have them push it out of the shop and have it towed away at my expense I then informed him that neither of those options worked for me, and that I expected him to work with me to resolve this issue. His response included calling me stupid, and kicking me out of his dealership. I then phoned the police, and informed them of the incident. They came, and spoke to Larry (who had my vehicle in his shop still) and ended up pushing the vehicle out of the shop. No citations were given due to the civil nature of the complaint. I then had to pay a flatbed towtruck to come and tow my vehicle to a local mechanic in Ellsworth. A few days later, I was given the diagnosis that the engine was no longer good. I then had to pay for another tow back to my house (30 miles 1 way). The car has sat in my garage (not running) since. I drove my vehicle in to have a diagnosis on several minor, non-mechanical issues and end up with a ruined engine. It's very shocking to me how I can go from having a Lincoln LS with under 100k miles, that was running perfectly, and had been taken great care of, to having the engine ruined while in their care, and later have it pushed out of their shop at my expense like a piece of trash. Larry Anderson and Ellsworth Ford had made little to no effort in making this right for us. They refused to fix, pay for, or partially pay for the cost to repair the engine. Larry has been anything but helpful, respectful, or professional. My experience at Ellsworth Ford was something that I hope nobody else goes through. I would HIGHLY WARN anyone who decides to either have their vehicle serviced at Ellsworth Ford, or buy a vehicle from Ellsworth Ford simply because of how Larry Anderson had treated me, a valuable customer. My faith in Ford Dealers is not lost, however. I actually purchased another Lincoln from the Eau Claire, WI Ford Dealership and had an absolute wonderful experience. When I had informed them of my Ellsworth Ford/Larry Anderson experience, they were appalled. I would highly recommend anyone to be VERY cautious of Ellsworth Ford, go somewhere else that is BBB accredited, has positive reviews, and values their customers. Ellsworth Ford and Larry Anderson certainly do not. Good luck.
TERRIBLE! First of all, wouldn't go down on price one bit... - cheermom42
TERRIBLE! First of all, wouldn't go down on price one bit because we were trading in our vehicle, then when we finally agreed to go up to their price, they said no, and increased it $1,000! What shady characters! Then they went on CarGurus and increased their price $3,000! Either you want to sell it or not. Furthermore they said it was in "mint, like new" condition and when we went to look at it, it had a huge scrape in the back fender, 2 other dings in it and a broken side mirror. Don't even waste your time going here because all it will be is a waste of time.
Great Service - adamk03175
Great service every time. I take my Ford and my Chevy there and never had better service than here.(seems my Chevy tends to need more servicing than the Ford.) I never miss an oil change with these guys. Will be replacing my Chevy soon with a Ford from here. Just great service all around.
never again - mict71
I was never treated so badly as I was there. I they didn't want my business I wish they would have said so up front. I went to another dealership and got the same vehicle for Half the payment and 10 points lower I=on the finance interest. I will never go back
Griffin Ford Lincoln Fort Atkinson