38 Wisconsin Mercedes-Benz Service Centers

In general, it’s a friendly place though prices are high, - CHYANWU

In general, it’s a friendly place though prices are high, and inventories are low.

Very pleased with the service will come back with any - Mamapat

Very pleased with the service will come back with any problems I have always call Russ Darrow when I have a problem

Everything was 1st class in the entire processs. - rwenger

Everything was 1st class in the entire processs. Not wild about this app requiring 15 words

Always very helpful and are concerned enough that - SRDONNELLY356

Always very helpful and are concerned enough that everything goes smoothly and on time. Very pleased with the entire dealership.

Thank u so so much Chelsea for everything u did for me - monicaknight674

Thank u so so much Chelsea for everything u did for me today I really appreciate it so much

Disappointed brought my BMW in twice technician only... - ltcolriley03

Disappointed brought my BMW in twice technician only guessed at problem first time spent $1600 for ecu, mailed to me,I paid another $200 to have it towed in then another $600 to have that programed. Still didn't run correctly so I relayed another engine diagnosis relating to 2nd air injection error (ignored) so another $1600 for technicians best guess. Hasitation Problem persists now they'll need another $500. To actually diagnose problem, then god knows how much that will cost. Anyone know a good BMW mechanic? It's nice I received a loaner spending over $3000.00 for nothing but really guys how about computer analysis from the start ( 2nd air injection module maybe) throw it on a engine analyzer it may help you to stop guessing all the time So I'm looking for a good mechanic in NE WIsconsin

poor service. rip off. - Boe

Very weak warrenty. Looks better on tv than what the dealer owners actually stand by. Inconsistent mechanic inspections and or shady work. Have not had any positive experience at all after the initial purchase of our vehicle. Since they dont stand by the warrenty why would i ever want to go back if they couldn't fix the problems the first time. However there are several other repair shops or car dealers in the town of Hayward that do put the customer first. That my personal opinion. I Don't forsee this dealer being around with a good reputation for much longer. Im giving a negative response based on several negative experiences. I hope this helps you .

I took my son's car in for 2 items needing repair and an - scottcburns

I took my son's car in for 2 items needing repair and an oil change. I was never given an estimate or a diagnostic charge to review the issues. The Dealer called me with in an hour of dropping off the car and told me they could not fix one issue and the 2 nd issue they were not sure they could repair it or how much it would cost. to my shock when I picked up the car I was $220 each ($440 total) for the issues they did not fix and a little over $200 for an oil change. I really feel like I was taken advantage of and grossly over charged. In the past I was always given an estimate or a diagnostic estimate but this time I was not. $440 for less than an hour of time to tell me they could handle the repairs is outrageous. I will never be in the car dealer again and that a shame because I was their customer for the last 20 years.

A little more information about vehicle would have been - phogren

A little more information about vehicle would have been nice. Accurate description of vehicle and no high pressure

I had some major car problems and they were able to get... - hks

I had some major car problems and they were able to get it fixed and for a reasonable amount. Jerry and Rob were able to work around my schedule and get me in right away. Jerry even dropped me off at my office so I didn't have to call for a cab. I only use them now for service and bought my last car from them too.

Todd Dekker in service is just fantastic to deal with.... - yagoo15

Todd Dekker in service is just fantastic to deal with. Prompt communication, professional, and down to earth. Taking my car in for service is actually enjoyable. -David Iancu

Family friendly - Jeremy Tweten

I had an urgent issue with my car. My power steering went to xxxx the day before I had to drive to the cities with my daughter. I called and Joel took care of me. Got me in same day and on my way in time for her flight. While there they were great with my daughter. She wants to go see them all again. Also a special thank you to Mike for fitting in my car with your busy schedule. Simply amaizing experience.