51 florida Cadillac Dealers

I had a great experience with the service department at - robertputt120

I had a great experience with the service department at Ritchey Cadillac, and I especially want to recognize Service Advisor Shane McCrossin. From start to finish, everything was handled professionally and efficiently. Shane was friendly, knowledgeable, and kept me well informed throughout the entire process. He made sure I understood what was being done and answered all my questions without hesitation. The level of communication and customer care really stood out. The service itself was completed in a timely manner, and my vehicle was returned in excellent condition. It’s clear they take pride in their work and value their customers. Highly recommend Ritchey Cadillac’s service department, and be sure to ask for Shane McCrossin if you want a smooth and stress-free experience!

Just bought a 2024 Cadillac XT4. - jada0806

Just bought a 2024 Cadillac XT4. Jesse Odum was awesome. He made the buying experience simple and made it easy for me to decide to buy. Very professional, polite and courteous. This is my 2nd Cadillac I have owned. When in doubt, see Jesse.

Yessy has been so good and patient! - efrengonzalez0731

Yessy has been so good and patient!! I walk in and drove off!! Thank you Belle Glade Chevy.

Mike was very attentive and helpful every step of the way - vickihauler

Mike was very attentive and helpful every step of the way as we contemplated our vehicle selection.

Unfortunately, the finance manager doesn't know the - cthomps730

Unfortunately, the finance manager doesn't know the products they sell you. I purchased a prepaid maintenance plan with them in Oct 2023, upon my first oil change I learned, it covers $40... $40 of a $175 oil change on a Land Rover... Ridiculous! I immediately called, gave them months to resolve by just returning my money, they just beat around the bush and ultimately did nothing. I eventually sold the car, at that point, they finally submitted my paperwork for a refund from Fidelity, 10/23 - Paid $671... 1/26 received a refund of $127, I never used the warranty as it wasn't the one that was explained to me, they paid out nothing, I lose $544, most of which probably went right into Sunsets bottom line. I will never step foot in this shady dealership again. Months and Months of opportunity to resolve this was given, Now I will be doing everything within my rights to get my money back!

I bought a 1500 Chevy truck for our business and it - Golfcart1965

I bought a 1500 Chevy truck for our business and it lasted about one week it's been in there shop for going on 2 weeks now they gave me a rental car to drive which is useless to me I use my truck everyday for our business now I'm having to rent a truck which is costing me over 200 dollars a day I don't want that truck anymore they should step up to the plate and offer me another truck that has no problems I will be contacting my lawyer Monday to try to resolve this issue.

I don't have enough wonderful things to say about this - AlinaC31

I don't have enough wonderful things to say about this place and Ricardo Zambrano. Ricardo is one of the most genuine, caring and professional individuals my family and I have ever had the pleasure of working with. He understood exactly what I was looking for and worked hard to make sure I was happy with the deal. I am glad to be part of the Cadillac family now, I love my new XT5, and I highly recommend visiting Ricardo over at this dealership if you're car shopping. I am immensely grateful to Ricardo, as well as Jonathan in Finance, for the quick and painless process!

Ron Wilcox is super! - Gailflong12

Ron Wilcox is super! He is an experienced car salesman and went over all details with my purchase

Kudos to Ryan S for the assistance on my Caddy. - lionjtripp

Kudos to Ryan S for the assistance on my Caddy. Came in for oil change and forgot to ask to rotate tires. He quickly called the workman and had it done for me. He also spent time explaining about key fob covers! Thank you!

I have a 2014 Cadillac SRX and My HMI module. - Agnelio Castillo

I have a 2014 Cadillac SRX and My HMI module. went bad due a water leaking from the sunroof. I fixed the leak and I got a used HMI from Ebay (The same part number) That it was belong to a Cadillac Escalade with different Vin Number. The part need to be reprogrammed (Change the pin number) and they told me that they can do it and it will cost me 230.00. I left the car at the dealer and they called me after about 4 hours to tell me that They can't do it because they don't have the right software to do it but I still have to pay the 230.00. I had to pay for nothing. I ended sending the unit to this place (White Automotive & Media Services) and they fix it for $99.00.

Theo did a great job! - lane.slaten

Theo did a great job! He made process timely and easy. He did what he said he was going to do and was very professional

Had my Cadillac serviced yesterday June 17 2026 . - Framrb

Had my Cadillac serviced yesterday June 17 2026 . Beverly Webb was my advisor. Dam I was lucky to get her! She was so professional and courteous and kept me informed about my status as I waited in the service area for my vehicle to be completed. I actually got to watch her in action performing her duties as I waited! She would be an excellent trainer as a Walmart Gretter as everyone that entered the service center was greeted by Beverly with a big smile and huge welcoming to Venice Cadillac! Thank you Beverly for making my experience so special! You are a true professional at your job! Bob Frame

Excellent car shopping experience. - Beach Time

Shopping for a car has never been so easy and pleasant. Car buying is something I wouldn't look any more forward to than getting a root canal. The salesperson (Fernando) was polite, informative and very knowledgeable. For the first time ever, I actually look forward to doing this again, but hopefully not for a long time because I LOVE my new XT4! As they say in their commercials, Don't drive miles, go to Niles.

I was charged $70 for aftermarket belt that cost $12... - shsalib

I was charged $70 for aftermarket belt that cost $12 outside, 400% markup + $90 to install the belt. The tech left his greasy finger prints on my headliner. I wrote to the dealer and they said they will look into it and that they will detail my car and get rid of the grease on my head liner but they never did, I sent two emails to Joedy Tidwell the service director asking when can I take my car in and got no answer.