4 Lexus Dealers near 07728near 07728

I had the pleasure of dealing with my salesperson named - C.Ross

I had the pleasure of dealing with my salesperson named Adam who was fantastic but also dealt with one of the managers named Adam and I wanted to give him a shout out for making things right and the way I wanted my car experience to be - he is truly one of the better managers I have dealt with in buying a car. Love my 2022 Lexus NX and loved the service of Ray Catena Freehold.

Wife and I just purchased a 2018 Lexus at Catena and were - Chris W

Wife and I just purchased a 2018 Lexus at Catena and were nothing but pleased with the experience. Bob, our salesman, was comforting in his knowledge and salesmanship - there is absolutely no strong arming here. And, though it was a used vehicle, they gave us a full scale tech walk through of the whole vehicle. Great stuff. Highly recommend.

I had been a Lexus devotee for decades. - Stevensussman75

I had been a Lexus devotee for decades. I bought a pre owned LS460 with 21k miles from Lexus of Edison. I loved that car! I only got to put on about another 20k miles before my 3 year warranty expired. Starting in 2021 my LS 460's batteries died several times over a few months. I replaced each one but to no avail and tremendous inconvenience. About 3 months before my last service visit, the service dept "suggested" that I coincidently needed $6k in other repairs to prevent other problems in the future. I foolishly agreed to authorize those repairs in March 2022. On my last service visit in June 2022, I was told that they would have to "rip open" the floor to try to figure out the problem. The cost to me would be $3 -5k and they could not guarantee that they could figure out and finally fix the problem. I had no choice but to trade in the vehicle at a very low price as I was told they could not sell it. Instead, they would "ship it out." With no vehicle to even drive home, I foolishly leased a 2022 ES250 AWD for 3 years. I am only 5 foot 7 and have hated the car ever because it is so difficult to get in and out of. My LS 460 was so much easier. To add insult to injury, when I complained to management about how a dealership could not be able to fix a problem; they were totally unsympathetic. I asked if I could get some portion of my $6k back. The general manager said no and the only accommodation offered was to sell me a new car w/o a surcharge; as it was during the pandemic. I eventually called Lexus of America. I got not even the surcharge offer, despite being a lexus owner since 1991, except for a few years in between. I am now a happy Benz owner and will never darken Lexus of Edison's door ever again nor any other Lexus stealership.