11 Genesis Dealers near 11361near 11361
good job, however I thought I was getting an oil change - Frank
good job, however I thought I was getting an oil change besides everything else too
Top Reviewed Specialists At This Dealership
General Sales Manager
Sales Consultant
Sales Representative
The staff are friendly and helpful. - cashussey
The staff are friendly and helpful. However, it seems that service appointments are overbooked and the wait time is too long. I waited for 2.5 hours in April for an oil change. I was instructed to leave the car for a service update recently and it took 3 hours to be ready.
Certified Sales Specialist
Sales Associate
Excellent experience working with Nathan. - Jeff
Excellent experience working with Nathan. He was very responsive, respectful, and patient with my many questions. Also, a very pleasant and efficient process with Jabari to work through the paperwork. The dealer delivered on all of their promises and made for a seamless buying experience. I look forward to a long future relationship with the dealer.
Customer service is the worst. - beagles11
Customer service is the worst. They do not return phone calls, or e mail. GENNIS bought my car back( gv70 sports prestige) lemon law and I still haven't received 10,000 in warranty refunds and the loaner car got a cracked passenger window. I didn't notice it when I returned the car. They took 560$ instead of telling me about it and using my 0 deductible auto insurance. travlers insurance has been calling and emailing since June but the dealership will not respond to them. I have to drive there because they will NOT answer my phone call or emails
My experience was wonderful Opal was extremely - Lumzie5481
My experience was wonderful Opal was extremely knowledgeable on her product and was pleased to teach me everything about the car i purchased i would definitely recommend her for the next car buying experience.
jalen was EXCELLENT, very helpful and friendly. - Jaida
jalen was EXCELLENT, very helpful and friendly. He definitely impacted this experience an amazing worker!!
Top quality facility and service. - Gpcski70
Top quality facility and service. Jeff Symeon great with communication and attention to details with the sale
The Genesis dealer has solved my issue . - LLL
The Genesis dealer has solved my issue . I am grateful for the concern they have shown.