5 Mazda Dealers near 12144near 12144

Today was my first service with Berkshire Mazda and I was - gawjmw

Today was my first service with Berkshire Mazda and I was very impressed! All staff is very professional and courteous. Very pleased…

The process was smooth. - MJEST1990

The process was smooth. I drove my vehicle into the garage and met with someone at the service desk who gave me an approximate time to expect my vehicle back and it was finished about 20 minutes before I expected it to be.

Met with Walter Ponce. Smooth, easy transaction. Walter... - Smithholly3

Met with Walter Ponce. Smooth, easy transaction. Walter was friendly, courteous and followed up with all questions. I love my new Atlas! Highly recommend this dealership.

Mazda Customer Experience specifically directed me to - fortoga

Mazda Customer Experience specifically directed me to work with service manager Wil Smith to coordinate a Mazda-initiated oil consumption test — a warranty matter. I left three separate voicemail messages on three different occasions. He never called back. Not once. This isn’t a minor inconvenience. A warranty process stalled entirely because a service manager couldn’t return a single call. Eventually, the dealership withdrew from the test altogether with no explanation. If you’re dealing with anything beyond a routine oil change — especially anything warranty-related — know that when it actually matters, this is what you can expect: silence. Mazda corporate confirmed the situation in writing, which tells you everything about how normalized this behavior is at this location. I don’t leave reviews lightly. Three voicemails over multiple occasions with zero response is not an oversight. It’s a pattern.