20 Ford Dealers near 18810near 18810

Found my buying experience with Kassidy Egan, Sales - Skip

Found my buying experience with Kassidy Egan, Sales Associate very pleasant and helpful. She did a wonderful job. She took her time to explain things and even brought the vehicle to me at my house. Wonderful trading experience and would recommend her to everyone.

I would like to say a BIG thank you to Scott . - jim

I would like to say a BIG thank you to Scott .He is very knowledgeable on the products he sells and very helpful throughout the whole buying experience. I would recommend to anyone who is looking for a new or used vehicle. Thanks again . Jim & Barb

Great inventory, new building, state of the art service - garriatoth

Great inventory, new building, state of the art service department, friendly and knowledgeable staff, complimentary pick up and drop off for service and mobile service available

chase and mat very helpful and knowledgeable they help me - Misha

chase and mat very helpful and knowledgeable they help me a lot with payment plan and warranties question i thank them both for their help and honesty

Scam artists!! Take my vehicle in on August 3rd for a... - Derek

Scam artists!! Take my vehicle in on August 3rd for a failed part and I was notified that the part is on backorder. Called on December 13th to check on status of part and was informed it was still on backorder. Called again on January 3rd at 11:05 a.m. and the woman I spoke to informed me the part was now in and I went forward with scheduling the appointment. At that time they verified with the extended warranty company that it would be fully covered. On January 26th work is done and afterwards they tried to charge me the full amount. Then after supposedly calling the extended warranty company I was informed the service would only be partially covered. Take your vehicle to another dealership!!

I had issues with my ford ranger transmission. - Davidcl4

I had issues with my ford ranger transmission. They are the most disorganized and not helpful at all. I called to see if my truck was done, it was not, then I was told “the **xxxxx car rental lady was not there” so they could not get me a loaner. They said I could pick it up the next day. Next day comes and they had not done anything to it. I had to call and find out they ordered parts. Ugh. I picked up the truck and was told they would call tomorrow with details for the parts. 5 days later I had to call them to find out the part was in days ago. I got no call. Josh in the service dept. is literally useless. After the repair, I’ll be taking it to another dealership for any needed repairs.

The sales process was wonderful and painless. - M&T

The sales process was wonderful and painless. Quick and easy. Thats where the good ends. On my drive home from buying the car I realized my headlights were not aligned, and my oil change was 250 miles over the sticker. Called immediately and they dont have a spare moment to fix the issues that were already on it when i bought it until a couple weeks later. Haven’t even made a payment on my car yet and the front wheel has started making a terrible squealing noise. The service department has refused to take a look at it for another few weeks. As a person who just spent $20,000 it would be nice to see the dealership service department jumping at the chance to fix a problem that was already there before the vehicle was sold. Instead i was told “service doesnt sell the cars” so its not their problem and i can wait. Thank you to Crystal in the service department for doing the bare minimum and not trying to make a wrong right.

i realy like my bronco i would like to thank will for - rick59bobby

i realy like my bronco i would like to thank will for working with me and i will tell people to go there vary good people and grate to deal with

Had a 2008 Avalanche ltz I had repairs done on. They... - cole&burd blows

Had a 2008 Avalanche ltz I had repairs done on. They never replaced everything that was broken. They claimed when I took it back it broke after they fixed??? Wth. I bought a 2011 Subaru wrx that the paint started pealing off a month after I bought it. They wouldn't touch it. 3 months of complaining they they had the Subaru rep look at and he agreed to have it painting. Took them 7 months to finally get it it. By then the metal was rusting. They just painted over it and must of clear coated the car out side. Stones all thew the clear coat. Traded car2 days after I got it back. Will NEVER go to them for anything and will turn as many people away if I can help it. Total waste of time and money.

Royal Automotive heaps on the hard sell tactics. Not... - frustratedinwaverly

Royal Automotive heaps on the hard sell tactics. Not giving pricing, only asking what you want to pay per month. They will say or do anything to get the sale but after that they don't to hear from you. Need service, be prepared to wait for a week or two. During the sale they send in a wide array of people all with different forms, I had no less than 8 people, claiming they are all working together, but the end result is you don't get proper time to review what you are signing. That's where they get you, you will get bills for weeks after the purchase and end up with extended warranties you didn't want. After the sale they play dumb and say that everything should have been explained. But it wasn't. I am done with them

Top rated mechanics. - jscaptura

The mechanics at Specchio Ford are first rate. When ever I need service I am well taken care of in a professional manner. The Service Dept. takes excellent care of my vehicles. Easy to make an appointment and my cars are ready within a reasonable length of time. They are also ready to help me if I have difficulty out on the road. I had a tire problem recently at the grocery store, and the service department was on the scene to help quickly. We got the car back to the shop repaired on back on the road all within an hour and a half. Outstanding service.

What a cheap bunch with a run down old Dealership this... - savanna1

What a cheap bunch with a run down old Dealership this folks are living in the 19th century; hard to deal at this Dealership. Purchased used vehicle from this lame bunch and it will be my last; paid retail plus retail for this used bucket of bolts. Kevin Hammondsport

H.L. Stephens is a rural dealership with no bells and... - Disappointed Former Ford Purchaser

H.L. Stephens is a rural dealership with no bells and whistles attatched. They are honest, and there is no stress attatched when purchasing a new vehicle. My wife and I have purchased 17 new cars in the last 29 years. We have been to countless dealerships, and never have we been more satisfied with the experience that H.L. Stephens gave us. They are more than competitive with price, too. Our last two vehicles purchased were from there. Our last vehicle, a 2012 Ford Explorer, we ordered over the phone, not having to show our trade in vehicle because she trusted us. This was convienent. Most dealerships waste my time, looking under the hood, and telling us how terrible our trade is. By the way, this purchase with trade difference was $8,300 cheaper than Coccia Ford in Plains, Pennsylvania, and we spent 2 hours there wasting my valuable time. Most other dealerships give you a song and dance routine that I don't appreciate. We can't believe H.L. Stephens is no longer going to be in business after 96 years. My thought is Ford Motor Co. has pushed them out.