Terrible experience at Southern Pines Nissan and Kia. - morganjodat
Terrible experience at Southern Pines Nissan and Kia. I had been in communication with salesperson Zackary Hunt for two weeks, scheduled an appointment, and confirmed everything the night before. An hour before my appointment, I even received a text thanking me for confirming. After driving three hours, we received a call just two minutes before arrival saying the car had been sold — despite no prior notice. Once there, sales manager Dalton tried to push us toward a brand new vehicle priced $7,000 higher than the one we had been discussing. It felt like a classic bait-and-switch tactic. This experience showed a complete lack of respect for our time and trust. I would not recommend this dealership to anyone.
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