11 Ford Dealers near 40769near 40769

Had a great experience! - Melissa122576

Had a great experience! Marcus did an awesome job! Everything went smooth and I am loving my 4 Runner. Thank you!

Great dealership to buy a vehicle or have work performed - chrisnlentz

Great dealership to buy a vehicle or have work performed on your vehicle the staff is always polite and considerate

Was great to deal with and they worked with us in every - csdcld50

Was great to deal with and they worked with us in every way to make the sale!!!!

Great dealership, for parts, service and sales. - Forddrvr1969

Great dealership, for parts, service and sales. Long time customer! A different standard in how a dealership is run.

excelent - camaro

could not gone better All of the staff were professional and willing to help in any way I would recommend Don Franklin dealer to any one wanting to buy a vechel

Great experience - ll.jones2016

our sale person answered every question we threw at him..down to the smallest detail, made us feel very welcome and at ease...got the car we wanted and had fun.

Firmware upgrade - Elmer Fudd

Took my F250 6.7 in for software/firmware update ("10 minute process - max"). Personable service manager, but didn't appear too comfortable in his role. After 3 hours of waiting and no updates by SM as to progress, I asked for a status and I was finally told that the service tech blew up three computers trying to get the update installed and that I'd have to bring the vehicle back in three days (to give them time to acquire another computer). Next morning the batteries were completely dead "due to a setting the tech failed to return to default". Hunh.... DO NOT USE THESE GUYS. They're either incompetent, or don't care.

Great car buying experience! - JP-New Ford owner

We had the BEST buying experience we have ever had! After deciding on the new car we wanted and doing a lot of research on price, I ask John Jarnagin, Jr. of Jarnagin Ford to find the car we wanted. I gave him the details of the car we wanted (including the interior and exterior color) and then I ask him for the best price he could get the car for. He located the vehicle that I was looking for. He also gave me the best price that I had found for the exact vehicle that I wanted and had already priced at several Knoxville dealerships and requested their "best out the door price" in writing. I did not share any information from one dealership to another on the prices that I had obtained. I only had this information for my purposes of finding the best deal for the same car. The other dealerships did not like giving me the information, however at Jarnagin Ford they gave me the "out the door price" without any question or any hassle. This is the way it should be at every dealership! Every dealership I visited was higher in price for the same car (except color). John located the car we wanted and arranged for it to be delivered for our purchase. We purchased the car and we are happy to have done business with them. We found this dealership to be very honest and efficient. They also do not nickel and dime you to death with every fee you can think of (believe me there are a lot of fees included that we as customers should not be paying) We would recommend this dealership to anyone who wants a good honest price! If they do not have the car in stock, have them look for it like we did. We plan on doing business with them again in the future. Hope this review helps you in finding a great car sales experience. Believe me the drive is worth the money you will save! Sincerely, Boyd, Julie and Rebekah Pratt (Knoxville, TN)