Overall, a good experience - sportsjoe13
During the course of my purchase experience, we ran into some issues that can mostly be chalked up to coronavirus related. At one point there was a breakdown in communication and I almost walked away and bought my truck from a different manufacturer or dealership; however, Bob went above and beyond my expectations to make it right. Both he and Paul were at the dealership for about two hours after they closed figuring things out so I can get the truck on time. It also took longer for the paperwork to be completed than I was expecting; however, I believe this is mostly due to most places (secritary of state and banks) either not being open or working from home. After all things considered, I have been satisfied with the service from the sales dept.
Read More