AJ Castin
AJ Castin at Germain Toyota of Columbus

AJ Castin | Page 3

Business Manager

Germain Toyota of Columbus

5711 Scarborough Blvd
Columbus, OH 43232

5.0
147 Reviews

Hello, my name is AJ Castin, Business Manager for Germain Toyota of Columbus. I entered the automotive industry in 2014 joining the Germain team in November of 2016. I dedicated to providing our guests a quality experience with my “customer first guarantee” philosophy. Born and raised in Pickerington, OH I graduated from Pickerington Central High School. I love the fact that Football is BIG in the Columbus area. When I’m not working I enjoy relaxing, being outdoors, watching football, and riding motorcycles. If I were to be a superhero, it would have to be the Hulk, he can be normal and a destroyer all at the same time. My favorite vacation getaway is Florida, I have a lot of family there and I and I can relax and kick back listening to my favorite song Fix by Chris Lane. I also am very mechanically inclined so I find myself getting into certain items the interest me. My favorite Toyota is the Tacoma, there are unlimited things you can do with them.

5.0

147 Reviews

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147 Reviews of AJ Castin

November 23, 2020

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Employee Rating

Thank you AJ and Heather for helping hook me up with my new car. I’m really happy with the service I received and my decision to choose Germain Toyota More

by Jmfranconi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Heather Romine, Buddy Travis

Nov 24, 2020

Germain Toyota of Columbus responded

Thank you for your kind words and for taking the time to leave us this 5-star review. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Best Regards, Rich Newsome General Manager

November 22, 2020

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My experience with Germani Toyota was top notch.. I was treated with respect and patience.. my dealer, AJ was awesome.. I am a returning customer and will continue as well More

by peggybales13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luke Eastwood, Buddy Travis

Nov 23, 2020

Germain Toyota of Columbus responded

Your continued business and kind words mean so much to us all. We are fortunate to have AJ on our team assisting our valued customers. Best Regards, Rich Newsome General Manager

November 21, 2020

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I have bought three cars here, Nothing to complain about great service and will take really good care of you. I will return for next purchase:-) More

by ELLIOTT_GALVIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Heather Romine

Nov 23, 2020

Germain Toyota of Columbus responded

Thank you for leaving AJ this awesome feedback. We know he appreciates your continued business and enjoys working with you. Best Regards, Rich Newsome General Manager

November 17, 2020

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Between my wife and I this was our 6th or 7th Toyota leased from Germain. AJ Castin is the best. Treated us professionally, had car and paperwork ready before we arrived. AJ makes everyone step hassle f More

by Roy T.
Recommend Dealer
Yes

Other Employees Tagged: Demetrius Davis

Nov 18, 2020

Germain Toyota of Columbus responded

Great to hear from you, Roy. It's wonderful to know that you continue to have great experiences with AJ and that he ensures that all of your needs and expectations are met each time you come in. We appreciate your business and look forward to working with you again in the future. Best Regards, Rich Newsome General Manager

November 04, 2020

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My experience with Germain Toyota has always been (in years gone by) & now a pleasure to (have been) & will always be a Germain Toyota customer. I've always been treated with respect, kindness, and the u More

by joanlarkins44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Teresa Wilson , Tom Lombardo

Nov 05, 2020

Germain Toyota of Columbus responded

Joan, Thanks for taking the time to share your experience with Germain Toyota. We take pride in giving outstanding service to every customer, and we're overjoyed to receive your compliments and appreciation. AJ will be thrilled to learn of your high praise and compliments as we know he enjoyed assisting. Your continued loyalty to Toyota and Germain is truly appreciated and valued. Thank you for the opportunity to serve you! Best Regards, Rich Newsome General Manager

Nov 05, 2020

joanlarkins44 responded

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October 30, 2020

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Employee Rating

On my 5th lease with Germain and plan to continue on. Sales and service are beyond compare. I’ve literally never had anything to complain about. Always a great experience. More

by JOYCE.LEWIS
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Asher Puri

Nov 02, 2020

Germain Toyota of Columbus responded

Your continued business is truly valued and appreciated. All of us here at Germain look forward to continuing to meet if not exceed your expectations for many more years. Best Regards, Rich Newsome General Manager

October 29, 2020

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Employee Rating

I have the utmost respect for this dealership. They are always polite, fast ; accurate in their work. I have been a Toyota owner since 1987 & I wouldn't purchase any other vehicle. I really like my salesma More

by joanlarkins44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Crystal Brown

Oct 30, 2020

Germain Toyota of Columbus responded

Thank you for your loyalty to Toyota and your positive feedback about your experience with AJ and our dealership. We all look forward to our continued relationship. Please let us know if you need anything. Best Regards, Rich Newsome General Manager

Oct 30, 2020

joanlarkins44 responded

You are very welcome. Its always a pleasure to visit Germain Toyota

October 28, 2020

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I have been coming to Germain since 2012, every time I go for some reason the associates are always helpful. I refer others to this dealer when ever possible. More

by CSMITH0214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jared Merriman , Demetrius Davis, Amanda Lobach

Oct 29, 2020

Germain Toyota of Columbus responded

We truly value your business and are grateful for your kind recommendation. Please let us know if you need anything. Best Regards, Rich Newsome General Manager

October 08, 2020

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Employee Rating

Politeness very helpful knowledgable, about questions about any car ,made sure car was clean and full my gas on delivery, made sure I knew about all the options on the cars I was looking at and the on More

by Russ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Laymon, John Woody

Oct 08, 2020

Germain Toyota of Columbus responded

Congratulations on your new car. We are happy to know you had a positive experience with AJ. Best Regards, Rich Newsome General Manager

October 06, 2020

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Employee Rating

I have been a Germain customer for several years and I wouldn’t go anywhere else. Great service and the people are very nice too More

by CINDYCRUSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jared Merriman , Tom Lombardo, Buddy Travis

Oct 07, 2020

Germain Toyota of Columbus responded

Thank you for your continued business and for leaving us this kind review. Best Regards, Rich Newsome General Manager

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