AJ Castin
AJ Castin at Germain Toyota of Columbus

AJ Castin | Page 2

Business Manager

Germain Toyota of Columbus

5711 Scarborough Blvd
Columbus, OH 43232

5.0
147 Reviews

Hello, my name is AJ Castin, Business Manager for Germain Toyota of Columbus. I entered the automotive industry in 2014 joining the Germain team in November of 2016. I dedicated to providing our guests a quality experience with my “customer first guarantee” philosophy. Born and raised in Pickerington, OH I graduated from Pickerington Central High School. I love the fact that Football is BIG in the Columbus area. When I’m not working I enjoy relaxing, being outdoors, watching football, and riding motorcycles. If I were to be a superhero, it would have to be the Hulk, he can be normal and a destroyer all at the same time. My favorite vacation getaway is Florida, I have a lot of family there and I and I can relax and kick back listening to my favorite song Fix by Chris Lane. I also am very mechanically inclined so I find myself getting into certain items the interest me. My favorite Toyota is the Tacoma, there are unlimited things you can do with them.

5.0

147 Reviews

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147 Reviews of AJ Castin

April 11, 2023

Dealership Rating
Employee Rating

Very good, buying with identity fraud issues on my records. JD and the finance folks handled it well. More

by Wdaugherty1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Willie Dowell

Apr 11, 2023

Germain Toyota of Columbus responded

Creating positive experiences is very important to us and we’re so glad we’re able to help out. Thank you so much for making our job wonderful. Enjoy the road in your pre-owned car. Best Regards, D'Lacy Stith General Manager

December 22, 2022

Dealership Rating
Employee Rating

No pressure, Clean, Courteous staff, Large Inventory, willing to Dea, l They make you feel welcome! More

by tkjf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cuortney R Smith-He made us feel at Home 5 STARS, Verry Conscientious,

Dec 22, 2022

Germain Toyota of Columbus responded

Congratulations on the purchase of your pre-owned vehicle. We are happy to know that AJ took exceptional care of you and got you a great deal. We welcome you to the Germain family of dealerships. Best Regards, D'Lacy Stith General Manager

July 13, 2022

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Employee Rating

This was definitely one of our best used car purchase experiences. Our sales guy D'Lacy was kind, helpful, and honest. AJ made the paperwork simple and easy. The sales manager took time to set down and s More

by Bruce
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 13, 2022

Germain Toyota of Columbus responded

Thank you so much for sharing your experience with Germain Toyota of Columbus. We want every experience to be “five stars”! We appreciate you for taking the time to leave us this positive feedback! Best Regards, D'Lacy Stith General Manager

May 06, 2022

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Employee Rating

From start to finish, Luci was absolutely amazing! She went out of her way to make everything easy and smooth. Probably the best car-buying experience I’ve ever had! More

by Dawn Parker
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luci Green

May 09, 2022

Germain Toyota of Columbus responded

We're glad you had a great experience with us, Dawn! It's great to hear that Luci was helpful and efficient, and made sure all of your needs and expectations were met. We appreciate your business and hope to work with you again in the future. Best Regards, D'Lacy Stith General Manager

November 26, 2021

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Employee Rating

Very kinda people that care. Clean and respectful area of operations. Easy to talk to and question. More

by E.g.brechbill
Recommend Dealer
Yes
Nov 29, 2021

Germain Toyota of Columbus responded

Thank you for choosing Germain Toyota of Columbus for your recent automotive needs. We are happy to know that AJ took excellent care of you. Best Regards, D'Lacy Stith General Manager

September 08, 2021

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Employee Rating

A very knowledgeable group people. They have excellent pricing. It was an overall a great experience. I was happy they had my car in stock. No one tried to sell me anything I didn’t need. More

by C.Floyd
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Lombardo

Sep 13, 2021

Germain Toyota of Columbus responded

Thank you so much for sharing your experience with Germain Toyota of Columbus. We want every experience to be “five stars”! We appreciate you and for taking the time to leave us this positive feedback! Best Regards, D'Lacy Stith General Manager

January 15, 2021

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Employee Rating

Very helpful throughout the whole buying process. Not in a rush took time to explain everything as we were doing paper work. Will definitely be back! More

by Matt77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Teresa Wilson

Jan 18, 2021

Germain Toyota of Columbus responded

Thank you for your business and positive feedback. Best Regards, D'Lacy Stith General Manager

January 06, 2021

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Employee Rating

I love Germain I have purchased 3 vehicles from them. I feel their service department is awesome regardless if you are there for an oil change or touch up paint they are very friendly! More

by MELISSA.WEST66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Crystal Brown, Ryan Laymon

Jan 07, 2021

Germain Toyota of Columbus responded

Your continued business and trust in both our sales and service departments mean so much to us all. Best Regards, D'Lacy Stith General Manager

December 24, 2020

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Employee Rating

Thanks for the service I want to wish everyone a very happy Merry Christmas and a happy New Year. I hope to see everyone in the new year More

by DENNISWCOFFMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jared Merriman , Brandon Dawson, Linda Edwards

Dec 28, 2020

Germain Toyota of Columbus responded

Thank you for choosing to service with us here at Germain Toyota. We look forward to our continued relationship. Happy Holidays. Best Regards, Rich Newsome General Manager

December 16, 2020

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Employee Rating

I have dealt with Germain Toyota numerous times over the years and things have not changed. .. they're the Best when it comes to selling and servicing your vehicle. They make you feel comfortable and no wo More

by P5191
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Bauman

Dec 17, 2020

Germain Toyota of Columbus responded

Your continued business is truly appreciated. We are thrilled to know that our team continually provides you with the quality experiences you deserve. Best Regards, Rich Newsome General Manager

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