AJ Gagne
AJ Gagne at Key Hyundai of Salem
Refer Me

AJ Gagne | Page 2

Service Manager

Key Hyundai of Salem

470 South Broadway
Salem, NH 03079

Contact Me
4.3
93 Reviews

Languages Spoken

English English

4.3

93 Reviews

Write a Review

93 Reviews of AJ Gagne

January 16, 2024

Dealership Rating
Employee Rating

Worst experience I have ever had getting my car oil change. They changed cabin filter when it didn't need to be done. Then didn't put the cover back on. Manager is not a pleasant person. More

by Cindy Murray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 17, 2024

Key Hyundai of Salem responded

Thank you for bringing this to our attention, Cindy, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Your friends at Key Hyundai of Salem

January 16, 2024

Dealership Rating
Employee Rating

Very friendly and professional. exceeded my expectations. Process was smooth and efficient. No high pressure More

by Ron.Pritts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2024

Key Hyundai of Salem responded

Thank you so much for your excellent review, Ron! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Key Hyundai of Salem to be a positive one. Please don't hesitate to reach out if you need anything else. Your friends at Key Hyundai of Salem Proud member of the Key Auto Group

January 16, 2024

Dealership Rating
Employee Rating

The vehicle I purchased was advertised As Certified Pre-Owned, but clearly was not ready to leave the lot. The sales department attempted to resolve the issues but was unable to completely solve the pr More

by jde926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 17, 2024

Key Hyundai of Salem responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Your friends at Key Hyundai of Salem

January 14, 2024

Dealership Rating
Employee Rating

Christian was very professional. He explained everything and was very honest. We negotiated and came up with the price I was looking for. More

by COUGHLIN.M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 15, 2024

Key Hyundai of Salem responded

Thank you for taking the time to share your thoughts on working with Christian and our team. We're glad to hear we delivered such a great experience! Your friends at Key Hyundai of Salem

December 28, 2023

Dealership Rating
Employee Rating

Never going there again! Rude customer service and I was being yelled at. Espíritu treat like an idiot More

by brendalm526
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jeremy Case

Dec 28, 2023

Key Hyundai of Salem responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Your friends at Key Hyundai of Salem

December 28, 2023

Dealership Rating
Employee Rating

Quick and efficient, quick to resolve my problem, friendly, understanding, didn’t give me a hard time at all!! More

by Adrian303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 28, 2023

Key Hyundai of Salem responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Key Hyundai of Salem to be a positive one. Please don't hesitate to reach out if you need anything else. Your friends at Key Hyundai of Salem The Key Difference

December 22, 2023

Dealership Rating
Employee Rating

Helpful, quick and have answer every question I’ve had. Thank you guys at Hyundai of Salem. More

by MANDYACEVEDO906
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 26, 2023

Key Hyundai of Salem responded

Thank you for your review, Mandy. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Key Hyundai of Salem. Your friends at Key Hyundai of Salem

December 19, 2023

Dealership Rating
Employee Rating

great service great customer service great service represetative love my car Thank you Thank you More

by maggie1414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Case, Sara Graveline

Dec 20, 2023

Key Hyundai of Salem responded

Maggie, it has been a pleasure serving you. Quality customer service is always our top priority, and we're happy to hear that we met your expectations. Thank you for choosing Key Hyundai of Salem. We look forward to having you as a valued customer for many years!

December 05, 2023

Dealership Rating
Employee Rating

I was greeted by a young gentleman who took my car and led me to the waiting room. Every went well and I didn’t have to wait too long. More

by Claired
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 04, 2023

Dealership Rating
Employee Rating

I have to say that my time with Key Hyundai has been the easiest and friendliest car buying experience in my life. I’m on my third car deal with Naz and David; I will never go anywhere else for my next Pali More

by JLACROIX07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
2
...

Dealership Inventory (328 Vehicles)

new 2024 Hyundai Santa Fe car, priced at $38,875
2024 Hyundai Santa Fe
new
Phantom Black exterior
Automatic
new 2024 Hyundai Elantra car, priced at $28,070
2024 Hyundai Elantra
new
Gray exterior
CVT
Front-wheel Drive
new 2024 Hyundai Elantra car, priced at $24,672
2024 Hyundai Elantra
new
Intense Blue exterior
CVT
Front-wheel Drive
new 2024 Hyundai Elantra HEV car, priced at $30,611
2024 Hyundai Elantra HEV
new
Gray Pearl exterior
Automatic
Front-wheel Drive
new 2024 Hyundai Sonata Hybrid car, priced at $38,619
2024 Hyundai Sonata Hybrid
new
White exterior
Automatic
Front-wheel Drive
used 2022 Volkswagen Taos car, priced at $24,978
2022 Volkswagen Taos
used
Deep Black Pearl Effect exterior
Automatic
All-wheel Drive