AJ Hassan

Smooth process. I dropped off my car to get the windows tinted. Daniel ordered me a Lyft ride to to and from my house. I dropped off my car to get the windows tinted. Daniel ordered me a Lyft ride to to and from my house. More

by THALIAH1893 Verified Customer Verified Customer

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I recently had a frustrating experience with the service center at this dealership. I scheduled an appointment for a simple blinker light replacement, which was supposed to be a courtesy since I had just pu center at this dealership. I scheduled an appointment for a simple blinker light replacement, which was supposed to be a courtesy since I had just purchased the vehicle. Unfortunately, things went wrong from the start. First, I had to reschedule my appointment because the blinker housing was broken. No big deal, things happen, so I moved to the next scheduled date. Then, I was told they weren’t supposed to schedule me for that day at all, which caused another delay. On my third attempt, the blinker light actually broke while the mechanic was installing it. This is when things really started to feel frustrating. To make matters worse, I also had a check engine light issue. When I called to add it to the appointment, I was told I’d need to visit an actual Jeep dealership for that issue, which ended up costing me for both the check engine diagnostic and the blinker replacement (which was supposed to be free as part of the purchase). Overall, the experience has been incredibly inconvenient and disappointing. It feels like a lack of coordination and care on their part, and I ended up paying more than I had expected due to repeated mistakes. I hope they improve their service and communication in the future. More

by Devin A. Verified Customer Verified Customer

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Absolutely the best experience I’ve had buying a vehicle. Elana is amazing and made the process so smooth! Their service department is top notch as well. I had a few things I needed looked at on my car after Elana is amazing and made the process so smooth! Their service department is top notch as well. I had a few things I needed looked at on my car after I purchased it and they went above and beyond to make sure it was all resolved. 10 out of 10! More

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Great service! Took my vehicle in for recall service. Friendly, professional service department. We appreciated the text updates on the progress of our vehicle. We highly recommend!!!! Friendly, professional service department. We appreciated the text updates on the progress of our vehicle. We highly recommend!!!! More

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Kodee and team do amazing job on communicating with me on my vehicle . And always fix my vehicles the first time around. Great job guys my vehicle . And always fix my vehicles the first time around. Great job guys More

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Brought my FRS in to get a brake issue and engine code checked out. AJ was upfront and thorough explaining the issues and what the options were. Although the service took longer than anticipated due to ci checked out. AJ was upfront and thorough explaining the issues and what the options were. Although the service took longer than anticipated due to circumstances outside of AJ's control, he worked with me to get a solution that worked with my time constraints. More

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I could not say enough about how awesome the different team members here have been throughout my jeep patriot experience. I always enjoy my visit. team members here have been throughout my jeep patriot experience. I always enjoy my visit. More

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Very please to get in and quick turn around! AJ was knowledgeable and friendly! When we came to pick up it was equally pleasant. Thank you AJ knowledgeable and friendly! When we came to pick up it was equally pleasant. Thank you AJ More

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I did not purchase my Toyota from Larry Miller so I was not sure how my service would be affected. I am happy to report that the service was professional and I will take it back for all of my Toyota Care s not sure how my service would be affected. I am happy to report that the service was professional and I will take it back for all of my Toyota Care service. More

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I just moved to Colorado and was looking for a service shop to have my car serviced at. I was told about this dealer and with all the great reviews, I figured this was the place to come. I was extremely d shop to have my car serviced at. I was told about this dealer and with all the great reviews, I figured this was the place to come. I was extremely disappointed! My appointment was scheduled for 3:30 and when I got there, I was told they were too backed up and would not have time to look at my car. I dropped it off later that night so they would have a chance to look at it the next day (I assumed they would get to it in the morning). They finally ran the diagnostic test in the afternoon. I was told they were backed up (again) and that was the reason for the delay in getting the test done. They came up with a diagnosis. I was told they would get pricing for me but when I picked my car up the service writer told me he did not have time yet to get the pricing. I always had my car cared for at a Toyota dealer in Michigan and I guarantee they have never treated me with this much disrespect!! The search goes on to find a good place to have my car serviced.... More

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