AJ Rueda

Disappointing Experience with Manuel in Finance My experience with Manuel in the finance department was disappointing and left much to be desired. Despite our salesperson's excellent service, Manuel's experience with Manuel in the finance department was disappointing and left much to be desired. Despite our salesperson's excellent service, Manuel's professionalism and attitude towards customers need significant improvement. Upon setting a price for the monthly payment, Manuel responded with a smirk and laugh, which was disrespectful and unprofessional. This behavior, coupled with a negative attitude throughout the process, made me feel undervalued as a customer. Unfortunately, due to his lack of flexibility and dismissive demeanor, no deal was closed over a mere $200 difference. I believe Manuel could benefit from additional training on customer interaction and professionalism to avoid similar experiences in the future. More

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Great experience. I only ever dealt with my salesman AJ. So refreshing to build a relationship with one person. I only ever dealt with my salesman AJ. So refreshing to build a relationship with one person. More

by CJRIGAS Verified Customer Verified Customer

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We had a very good experience with our sales person and when teaching us about our car, he was very knowledgeable. This was our second car that we bought at westside Lexus when teaching us about our car, he was very knowledgeable. This was our second car that we bought at westside Lexus More

by THE-NUT Verified Customer Verified Customer

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AJ Rueda was more than excellent in Lexus, he gave us all the support and helped us taken the best decision. the support and helped us taken the best decision. More

by Karina Verified Customer Verified Customer

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Fantastic service❤️ It was a pleasure doing business with AJ. My SUV is so elegant AJ. My SUV is so elegant More

by garcia_irma58 Verified Customer Verified Customer

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Great sales experience. Great environment. Great deal. It was actually a fun car-buying experience. Great environment. Great deal. It was actually a fun car-buying experience. More

by michael@fitzgeraldmsi.com Verified Customer Verified Customer

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