AJ Straubing | Page 8

Ask for AJ, he’ll take really good care of you! We went to Jim Glover to buy a Grand Cherokee we found on Autotrader for an attractive price. Having a great salesperson is essential when it comes to We went to Jim Glover to buy a Grand Cherokee we found on Autotrader for an attractive price. Having a great salesperson is essential when it comes to buying a new car and AJ was top notch. He was in contact with us as we made the 2hr drive from Fort Smith, AR and when we arrived, he had the car running and cooled off (it was 100 degrees that day) so we could take it for a test drive right away. AJ was extremely patient, understanding, knowledgeable, and hardworking throughout our car buying experience and really made it a pleasant one for us. The dealership has a great waiting area. The kids play area was stocked with toys and kept my 4yr old entertained while we were there. Another win. Car buying essentials for people with young children: Exceptional salesperson, transaction time, and play area. Thanks AJ Straubing and Jim Glover! More

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Great Deal for a Great Jeep I had a great experience with the Jim Glover Group in Owasso. This was the first place I looked at in buying my Jeep. I decided to keep my options ope I had a great experience with the Jim Glover Group in Owasso. This was the first place I looked at in buying my Jeep. I decided to keep my options open to make sure this was the best deal for me. I looked at 3 other dealerships, and ultimately came back to Jim Glover because the Jeep I have now was the most affordable, had the least amount of miles, was the newest model out of all the other vehicles I looked at, and gave me the best payment plan at a low interest rate. AJ (sales rep) was wonderful to work with, and I highly recommend anyone who is looking to purchase a new vehicle to ask for AJ. AJ did a great job in setting me up with my new ride, and I will be using them again for any future vehicle needs. More

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Great experiance at this dealer! We enjoyed our experience at this dealership and was showed many vehicles that we were interested in. Thorough and high tech. Salesman was very know We enjoyed our experience at this dealership and was showed many vehicles that we were interested in. Thorough and high tech. Salesman was very knowledgable with all aspects of the vehicles. More

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Awesome Aj was very helpful and knowledgeable. The process was very fast and easy. Would recommend them to my friends and family. Will be back the to purchase Aj was very helpful and knowledgeable. The process was very fast and easy. Would recommend them to my friends and family. Will be back the to purchase my next vehicle. Thank you More

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Great Job Has very good customer service. AJ was very helpful with all my questions and just a great overall experience. Thankful that he was the one to contac Has very good customer service. AJ was very helpful with all my questions and just a great overall experience. Thankful that he was the one to contact me about my inquiry. Thanks again! More

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GREAT STAFF Love this dealership and the employees !! Everyone I spoke with was very nice and patient in helping me find a vehicle to fit in my budget. Thank you Love this dealership and the employees !! Everyone I spoke with was very nice and patient in helping me find a vehicle to fit in my budget. Thank you Eric Cole for all your help. More

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Excellent Sales Team! Buying a used vehicle from AJ Straubing with Eric Cole and Mazen Daouk support work from the background, made for a stress-free and enjoyable car buyi Buying a used vehicle from AJ Straubing with Eric Cole and Mazen Daouk support work from the background, made for a stress-free and enjoyable car buying experience! It was all very professional and courteous and I would definitely buy here again! More

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Fast, efficient, great customer service! Going into a dealership without having a vehicle picked out but knowing what I was looking for and leaving 2 1/2 hours later after the sales guy bent Going into a dealership without having a vehicle picked out but knowing what I was looking for and leaving 2 1/2 hours later after the sales guy bent over backwards to find me my vehicle and the finance guy flying thru the paperwork to get me out the door it was one of the best car buying experiences I have ever had! I would definitely go back or send friends and family to them! More

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Would not honor disabled veteran discount as promised Planning a four-hour drive back and forth to the dealership, this would be an all-day event so wanted a tentative agreement in price before leaving. Planning a four-hour drive back and forth to the dealership, this would be an all-day event so wanted a tentative agreement in price before leaving. I wanted the military discount (I'm an 80% disabled vet) and doc fee dropped; salesperson agreed to both. Travel to the dealer, test drive, we have an 800+ credit score, all good, sit for paperwork. We discover the price of the vehicle magically jumped up an additional $250 literally during our drive to the dealership, and the Doc fee was not removed as promised. There were no other factory incentives, no other discounts, nada, zilch, yet the sales manager would not budge. We dropped the request to only the military discount, give us back the extra $250 on the ridiculous price jump that occurred on our drive to the dealership which sliced the only small discount we were offered in half. Nope, nada, zilch! The dealership basically refused to budge a dollar, disabled veteran or not. To be fair, the dealership is free to charge what they want and it is a high demand vehicle that demands top dollar, but its completely unfair if not unethical to deny promised discounts, especially when a four drive was based on the promise, and to raise prices on a vehicle AFTER a tentative deal had been reached and the customer is in transit to the dealership. Sales guy was very nice, even apologetic. Felt bad for the salesperson, he worked all afternoon on this deal only to have it sunk by the sales tower. We never saw the sales manager who wouldn't take three minutes of time to come to the table and help close a $50,000 sale, and all this over a measly remaining $250 on a promised military discount for a disabled veteran. More

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