AJ Turner | Page 2

Capital Toyota, Inc. responded

Thank you for sharing your experience with us, and we're delighted to hear that our team was courteous and reasonable. Providing courteous service and addressing your needs is a top priority for us. We're also pleased to know that your wait time was shorter than expected, and we were able to efficiently address your needs. Your time is valuable, and we aim to provide timely service to all our customers. If you ever have more feedback or require further assistance in the future, please don't hesitate to reach out. We're here to serve you and ensure your automotive needs are met. Thank you for choosing Capital Toyota, and we look forward to continuing to provide you with excellent service.

Capital Toyota, Inc. responded

Thank you for sharing your positive experience with us! We're thrilled to hear that you had an excellent scheduling process and a speedy visit to Capital Toyota. Your time is valuable, and we're dedicated to providing efficient and convenient service to all our customers. It's wonderful to know that you were in and out in 20 minutes or less. We strive to make every visit as seamless and timely as possible. If you have any more vehicle needs, questions, or want to schedule another appointment, please don't hesitate to reach out. We're here to assist you in any way we can. Safe travels and thank you for choosing Capital Toyota for your automotive needs. We look forward to serving you again in the future.

Capital Toyota, Inc. responded

Thank you for your kind words and positive review of Capital Toyota! We greatly appreciate your feedback and are thrilled to hear about your exceptional experience with our dealership. We take great pride in offering a wide selection of vehicles to meet our customers' needs, and we're glad to hear that our selection met your expectations. Our sales team strives to provide excellent customer service, and we're thrilled to know that they delivered a great experience for you. We will pass along your compliments to Patrick Shadrick for his outstanding service. Additionally, we're delighted that you found our finance department to be outstanding. We understand that financing plays a crucial role in the car-buying process, and we're committed to ensuring a smooth and efficient experience for our customers. Lastly, we're pleased to hear that our service department provided exceptional service to you. Maintaining the reliability and performance of your vehicle is important to us, and our service team works diligently to meet our customers' needs. Thank you once again for your positive feedback. We truly value your business, and we're here to assist you with any future automotive needs you may have.

Capital Toyota, Inc. responded

Thank you for sharing your positive experience with us! We're thrilled to hear that scheduling your appointment online was a breeze and that our service person greeted you warmly and provided friendly assistance. At Capital Toyota, we understand the importance of convenience and strive to make the appointment scheduling process as easy as possible for our customers. We're glad that our online scheduling system met your expectations and allowed you to book your appointment hassle-free. We're also delighted to hear that our service person was friendly and welcoming. Our team is dedicated to creating a positive and enjoyable experience for our customers, and it's great to know that we succeeded in making you feel valued. Furthermore, we're pleased that your car was ready within 30 minutes. Timeliness is a priority for us, and we strive to complete our services efficiently without compromising on quality. We appreciate your trust in us and are grateful for your intention to return for future service appointments. If there is anything else we can assist you with or if you have any questions in the future, please don't hesitate to reach out to us. We look forward to serving you again and providing you with the same excellent experience.