Jamey Blevins

Capital Toyota, Inc. responded

We're absolutely delighted to receive your fantastic review! Providing outstanding customer service and completing your car service ahead of schedule are our main goals here at Capital Toyota. It's wonderful to hear that we could not only meet but exceed your expectations. Thank you for sharing your experience, and we can't wait to welcome you back again soon!

Capital Toyota, Inc. responded

Thank you for your loyalty and kind words! We're thrilled to have had the opportunity to serve you for the past fifteen years at Capital Toyota. It's wonderful to hear that our sales, finance, and service teams have consistently provided you with pleasant experiences and solid results. Your satisfaction and trust mean the world to us, and we're grateful for your continued support. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out. We're here to ensure your continued satisfaction for many more years to come!

Capital Toyota, Inc. responded

Thank you so much for your wonderful review! We're thrilled to hear that you had a timely, friendly, and efficient experience at Capital Toyota. It's always our goal to provide prompt service while maintaining a welcoming atmosphere for our valued customers. We're delighted that you found our waiting area to be very nice and that we were able to complete your service within the stated time. Your satisfaction is incredibly important to us, and we appreciate you taking the time to share your positive feedback. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thanks again for choosing Capital Toyota. We look forward to serving you again soon!

Capital Toyota, Inc. responded

Thank you for your positive feedback! We're delighted to hear that you found our team very friendly and well-organized. It's great to know that our facilities, including clean bathrooms and a comfortable waiting room, added to your overall experience. We appreciate your acknowledgment of our efficiency, and we're pleased that you were in and out quickly. If there's anything more we can do for you or if you have any suggestions, please feel free to let us know. We appreciate your support and look forward to serving you again in the future!

Capital Toyota, Inc. responded

I appreciate you bringing your concerns to our attention, and I'm sorry to hear about your experience. It's important for us to address your issues and provide you with a trustworthy and transparent service. I recommend reaching out directly to the dealership's management or service department to discuss your specific situation and get clarification on the issues you've mentioned. You can express your concerns about unnecessary repairs and inquire about the delayed information on the condition of your tires. This will help them understand your perspective and work towards resolving any issues you may have encountered. Open communication with the dealership can often lead to a better understanding of the situation and a resolution to your satisfaction. If you have specific details or documentation related to your concerns, it could be helpful to have those on hand when discussing the matter with the dealership.

Capital Toyota, Inc. responded

We're sorry to hear about your tire emergency but truly appreciate you reaching out to us. Your safety is our top priority, and we're glad we could accommodate you right away. It's heartening to know that our team was able to assist you in a timely and friendly manner. At Capital Toyota, we believe in providing a positive and helpful experience for our customers, especially during unexpected situations. If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to get in touch. Thank you for choosing Capital Toyota—we look forward to being of service to you in the future.

Capital Toyota, Inc. responded

Thank you for sharing your positive experience with us! We're delighted to hear that our service was quick, the process was efficient, and our team was courteous and eager to help. Providing a seamless and pleasant experience for our customers is what we strive for, and we're glad to know we met your expectations. If there's anything else we can do for you or if you have any further comments, please feel free to reach out. Your satisfaction is important to us, and we look forward to serving you with the same efficiency and courtesy in the future.

Capital Toyota, Inc. responded

Thank you for your kind words! We're delighted to hear that you found our team to be very nice and easy to work with. Ensuring a positive and straightforward experience for our customers is a top priority, and we're glad that it reflected in your interaction with us. We're also pleased to hear that the maintenance on your vehicle was completed in a timely manner. Your satisfaction with our services is important to us. If there's anything else we can do for you or if you have further comments, please feel free to reach out. We appreciate your feedback and look forward to serving you again in the future!

Capital Toyota, Inc. responded

We truly appreciate your kind words and continued support! It's heartwarming to hear that you've consistently had great experiences with Capital Toyota. Our team takes pride in delivering professional and punctual service to our valued customers. If there's ever anything we can do to enhance your experience even more, please feel free to let us know. We're here to assist you with a caring and uplifting attitude. Thank you for choosing us! 🌟😊