ALEX RODRIGUEZ
ALEX RODRIGUEZ at Shottenkirk Toyota Granbury

ALEX RODRIGUEZ | Page 23

SERVICE ADVISOR

Shottenkirk Toyota Granbury

5100 U.S. 377
Granbury, TX 76049

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5.0
273 Reviews

Languages Spoken

English English

Spanish Spanish

5.0

273 Reviews

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273 Reviews of ALEX RODRIGUEZ

September 28, 2023

Dealership Rating
Employee Rating

Alex was very patient and kind in explaining details about my car. He even helped me find a coupon I could use when checking out!! Exceptional customer service. More

by PACEFAM4
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Sep 29, 2023

Shottenkirk Toyota Granbury responded

PACEFAM4, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

September 16, 2023

Dealership Rating
Employee Rating

See previous statement about time it took to get a battery and windshield wipers replaced. Alex should have monitored the time and kept me informed instead of me having to complain. More

by BSTALFORDTX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2023

Shottenkirk Toyota Granbury responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Granbury in the future!

August 23, 2023

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Employee Rating

prompt and courteous. Very efficient. I loved that they washed my dirty truck. Good job. More

by LANNYTONI
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

August 22, 2023

Dealership Rating
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Good and professional service by knowledgeable service providers thank you And I appreciate your employees More

by SUSANNEWOODS102
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: GARLAND ROBINSON , Rob Floroplus, Robert Grant

Aug 23, 2023

Shottenkirk Toyota Granbury responded

SUSANNEWOODS102, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Granbury in the future!

August 17, 2023

Dealership Rating
Employee Rating

It was nice doing business and plan to continue with ur dealership💐welcome to Grsnbury😊 More

by SRGENTRY40
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: KIM MOORE, CARI SIMPSON, GARLAND ROBINSON , Rob Floroplus, Robert Grant, Aryan Rodriguez

Aug 18, 2023

Shottenkirk Toyota Granbury responded

Hello, we are always grateful for a wonderful review and appreciate you for taking the time to share your feedback with Shottenkirk Toyota Granbury. Our priority is customer service and we are ecstatic that we met that mark! Let us know if there is anything else we can do for you!

August 10, 2023

Dealership Rating
Employee Rating

Overall pleasant experience. Nice seating in waiting area and coffee available while waiting. Check out procedure went well More

by RAYM49
Recommend Dealer
Yes

August 08, 2023

Dealership Rating
Employee Rating

This was an Awesome experience with Alex. He was thorough on what I wanted done on my car. He gave me an idea of what to expect on my 32000 mile checkup and how much. The paperwork he gave ex More

by HOLLYMIA08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 05, 2023

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Employee Rating

Very nice service. The people ready to answer all my questions and very polite. Thank you More

by C_LEATHER
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

August 04, 2023

Dealership Rating
Employee Rating

Every Shottenkirk department is 1 step below an organized crime syndicate. Run do not walk away. They are highly organized crooks. More

by KKSEP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

August 04, 2023

Dealership Rating
Employee Rating

The visit went very smoothly from calling to make the appointment to the actual experience. More

by MARYETZEL3
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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