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ALEX RODRIGUEZ
ALEX RODRIGUEZ at Shottenkirk Toyota Granbury

ALEX RODRIGUEZ | Page 3

SERVICE ADVISOR

Shottenkirk Toyota Granbury

5100 U.S. 377
Granbury, TX 76049

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5.0
270 Reviews

Languages Spoken

English English

Spanish Spanish

5.0

270 Reviews

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270 Reviews of ALEX RODRIGUEZ

March 29, 2025

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Employee Rating

Alex did a great job explaining the service replaced my battery ina timely manner, thanks More

by apbcourt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: GARLAND ROBINSON

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Mar 30, 2025

Shottenkirk Toyota Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

March 28, 2025

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Employee Rating

Alex was great! Took care of everything I needed! I got my tundra towed into the shop and was able to pick it up the same day! More

by Alex.perez1681
Recommend Dealer
Yes

Other Employees Tagged: GARLAND ROBINSON

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Mar 30, 2025

Shottenkirk Toyota Granbury responded

Alex, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

March 27, 2025

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Employee Rating

Shottenkirk Toyota has done all the service work on my 2012 Tacoma and my 2015 4runner since 2016. I could not be more satisfied with their service More

by MikeBeale1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 30, 2025

Shottenkirk Toyota Granbury responded

Mike, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Granbury!

March 27, 2025

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Great service. Very satisfied with Alex in service! On time with repairs and provided me with a vehicle while they worked on my Tundra! More

by Floyd.gary
Recommend Dealer
Yes
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Mar 30, 2025

Shottenkirk Toyota Granbury responded

Gary, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

March 24, 2025

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Employee Rating

Alex at is fantastic! He goes above and beyond to keep me informed throughout the service process, always providing honest and clear updates. He makes sure I’m in the loop More

by Samrae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: CARI SIMPSON, GARLAND ROBINSON

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Mar 25, 2025

Shottenkirk Toyota Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

February 22, 2025

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Employee Rating

I love getting my car fixed up here; Eli is always so knowledgable! Will definitely be returning for service whenever my car needs service! More

by D.Andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: EFRAIN ELI RODRIGUEZ

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Feb 24, 2025

Shottenkirk Toyota Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

November 07, 2024

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Employee Rating

Great service! Excellent customer service! no complaints here. We waited in the lobby and staff would check in on us until they finished with our car. More

by SANDRAEWING
Recommend Dealer
Yes
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Nov 08, 2024

Shottenkirk Toyota Granbury responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Granbury!

November 05, 2024

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Employee Rating

On-time, professional, and kept me updated throughout the process. I generally always wait on-site for my car. There is a nice lobby for waiting, with WiFi so I was able to get a bunch of work finished. More

by KENNETH.PEAKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: CARI SIMPSON

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Nov 06, 2024

Shottenkirk Toyota Granbury responded

KENNETH, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Toyota Granbury!

October 29, 2024

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These folks really go out of their way to give you GREAT SERVICE! I bring ALL my vehicles to Shottenkirk Service Department. Thanks for the Great Service folks! More

by Paul Denman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: CARI SIMPSON, GARLAND ROBINSON, BROOKE PIERCE , HEATHER COPELAND, MORIAH LENNINGTON, EFRAIN ELI RODRIGUEZ

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Oct 30, 2024

Shottenkirk Toyota Granbury responded

Paul, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 20, 2024

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Employee Rating

Did a good job. Neat and clean. Comfy waiting area. No hard upsell of services I didn’t need. More

by hegna001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: CARI SIMPSON , EFRAIN ELI RODRIGUEZ

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Oct 21, 2024

Shottenkirk Toyota Granbury responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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