ALICIA CHAPMAN-JONES
ALICIA CHAPMAN-JONES at Southern Ford
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ALICIA CHAPMAN-JONES | Page 3

ASM

Southern Ford

12896 Jefferson Avenue
Newport News, VA 23608

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4.8
136 Reviews
4.8

136 Reviews

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136 Reviews of ALICIA CHAPMAN-JONES

May 31, 2024

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The dealer service has been awesome! Car was taken care of while I had coffee! More

by SYLVIA_MOSSER
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Recommend Dealer
Yes

May 25, 2024

Dealership Rating
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Stephanie and tram did a great job. Always very accommodating, thorough and friendly. Highly recommend Southern Ford. More

by STEFFIEROSE10
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Recommend Dealer
Yes

May 25, 2024

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Very easy to schedule appointments, get rides with Uber back and forth to my house. Very Customer friendly! More

by MICAHDWILSON
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Recommend Dealer
Yes

May 25, 2024

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They are the easiest dealership I’ve ever worked with to schedule maintenance and warranty items. More

by NICOLEANDERSON0
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Recommend Dealer
Yes

May 23, 2024

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I purchased my 2019 Nissan Rogue from Lincoln Ford in 2020. Have returned there for routine maintenance and inspections regularly since then. I feel I got a good deal when buying my vehicle and have al More

by ritawade1952
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Recommend Dealer
Yes
May 24, 2024

Southern Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 23, 2024

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They were very accommodating to get me in for an oil change on short notice More

by MONROE.DSJ
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Recommend Dealer
Yes

Other Employees Tagged: JON CONWAY

May 24, 2024

Southern Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 22, 2024

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Nice service, nice people. Was kept informed from beginning to end.will spread the word. M More

by jewood10
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Recommend Dealer
Yes
May 22, 2024

Southern Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 21, 2024

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Employee Rating

Very nice people to deal with and completed oil change in Very shots time thanks More

by SIGNALROGER
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Recommend Dealer
Yes
May 22, 2024

Southern Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 20, 2024

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Employee Rating

I have used This Dealership for service since I’ve owned my Truck, and I have only had one Issue , too minor to mention, I’m satisfied with the quality of Work , and service personnel, More

by LOUJENN062124
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Recommend Dealer
Yes

Other Employees Tagged: EDWIN WARREN

May 22, 2024

Southern Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 20, 2024

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Excellent service with a small amount of time spent at the dealership. The cost was very reasonable. More

by KJENKINS9
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Recommend Dealer
Yes
May 22, 2024

Southern Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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