JON CONWAY
JON CONWAY at Southern Ford
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JON CONWAY

LANE MANAGER

Southern Ford

12896 Jefferson Avenue
Newport News, VA 23608

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4.9
125 Reviews

Dealership Experience

3 yrs, 4 mos

Industry Experience

15 yrs, 11 mos

Languages Spoken

English English

4.9

125 Reviews

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125 Reviews of JON CONWAY

April 27, 2024

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Employee Rating

The dealership thoroughly diagnosed my truck's breaking problem. They let me see the condition of all four brakes, and they carried out my instructions for repairing the brakes very well. More

by BOBNBARBARA
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Marcus Mitchell

April 27, 2024

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Everyone there was friendly and helpful. We were very happy with the service, so much t hat we ordered a new truck. More

by DFERNALD
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Recommend Dealer
Yes

Other Employees Tagged: ALICIA CHAPMAN-JONES

April 27, 2024

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Jon is very professional, courteous, and eager to determine my needs. He went to extra yard to ensure that all of my concerns were addressed and or corrected. Need more people I can in the workforce More

by REGGIE
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Recommend Dealer
Yes

April 26, 2024

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The service department had my car diagnosed and fixed quickly. Jon Co way was helpful and so was the technician. More

by RAVEN.CASH1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: JOSH COBB, DAKOTA BOOTH, ROBERT MUIR, SAM BELL, QUERIDA WILLIAMS , The technician who worked on my car.

Apr 26, 2024

Southern Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 26, 2024

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Southern Ford Newport News is top notch, great service, they keep my interior clean. Stephanie is wonderful, always pleasant and helpful! More

by jshursey@yahoo.com
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Recommend Dealer
Yes

Other Employees Tagged: STEPHANIE SPANGLER

April 26, 2024

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I am a man of few words, but they are always professional, courteous, and knowledgeable. More

by hallman37
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Recommend Dealer
Yes
Apr 26, 2024

Southern Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 26, 2024

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John always goes over and above to take care of my family. John should be promoted and given a raise. More

by Jimmie
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Recommend Dealer
Yes
Apr 26, 2024

Southern Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 26, 2024

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Great love coming back here wish it wasn’t expensive at times. Overall experience is good More

by JONAMARAL72496
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Recommend Dealer
Yes

Other Employees Tagged: JEFF DOBSON

Apr 26, 2024

Southern Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 25, 2024

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Employee Rating

Took care of all my questions and took time to find out the answers and got back with me that day. Great customer service More

by Adamxine
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Recommend Dealer
Yes
Apr 25, 2024

Southern Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 25, 2024

Dealership Rating
Employee Rating

This review is for Sam Bell who was my initial contact. From the time we met he walked through the entire process of ordering my Maverick and kept in touch with me the status of my vehicle. Sam was very co More

by m.bhaskarla
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: SAM BELL, JARED STARK

Apr 26, 2024

Southern Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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