Ash has been wonderful to work with for the last 10
years! He is always pleasant, patient, and very helpful, explaining anything that is unclear and providing reasonable explanations for services he is
years! He is always pleasant, patient, and very helpful, explaining anything that is unclear and providing reasonable explanations for services he is suggesting. He also does his best to not cause unnecessary expense. I highly recommend him!
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by Chris Mel
Service Price Transparency
Aug 21, 2026 -
Land Rover Alexandria responded
Chris, thank you for trusting Ash and Land Rover Alexandria for the past 10 years! We are proud to hear that his patience, helpful guidance, and clear explanations have consistently made such a positive impression. Your longtime loyalty and recommendation mean a great deal to our entire team. We look forward to serving you for many more years!
-Roger Wildermuth, General Manager
I took our vehicle into the dealership after talking to
Melvin the day before, and was helped by Ash and Melvin, the next day who were both capable and very knowlegable. I also was helped out by Jerom Cabb
Melvin the day before, and was helped by Ash and Melvin, the next day who were both capable and very knowlegable. I also was helped out by Jerom Cabbagestalk, who as always was very proffesional and curtious. I also stopped by and had an exceptional espresso at their coffee bar, and had a great talk with the lady that works there, while I waited for our car, which was done very quickly! I have nothing but praise for the staff at Land Rover Alexandria, and love how the dealership is so bright, as it really energizes you. That, along with the new car smell and the scent of quality leather!
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by VA107BEAR
Service Price Transparency
Aug 19, 2026 -
Land Rover Alexandria responded
Thank you for the wonderful review! We’re delighted that Melvin, Ash, Jerom, and our team made your visit so enjoyable and efficient. From knowledgeable service to a great espresso while you waited, we’re glad you enjoyed the full Land Rover Alexandria experience. We truly appreciate your praise and look forward to welcoming you back!
-Roger Wildermuth, General Manager
Location
Timing
I've developed a relationship with my
service advisor.
He has been very supportive with providing service.
service advisor.
He has been very supportive with providing service.
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by m4lyfe2
Service Price Transparency
Aug 05, 2026 -
Land Rover Alexandria responded
Thank you for your kind feedback! It's wonderful to hear your Service Advisor has earned your trust through excellent care and support. We appreciate your continued confidence in Land Rover Alexandria and look forward to your next visit.
-Roger Wildermuth, General Manager
Bad customer service Everytime.
Don't recommend them at all. I've been going there for years and they treat me bad.
Don't recommend them at all. I've been going there for years and they treat me bad.
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by Johnsontobias
Service Price Transparency
Aug 03, 2026 -
Land Rover Alexandria responded
Thank you for your review. We appreciate your loyalty over the years and understand how important it is to feel valued during every visit. Your feedback has been taken seriously, and we welcome the opportunity to speak with you directly to better understand your concerns. Please reach out to our management team at your convenience.
-The Management Team
My service was done as stated and Ash was phenomenal.
I will continue to utilize their services.
I will continue to utilize their services.
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by DGT
Service Price Transparency
Jul 28, 2026 -
Land Rover Alexandria responded
Thank you for your wonderful review! We're thrilled to hear Ash provided phenomenal service and that everything was completed just as promised. We truly appreciate your trust in Land Rover Alexandria and look forward to taking care of you again!
-Roger Wildermuth, General Manager
My service advisor Ash was superb.
He got me in and out very fast when I took my car in for service. I will definitely refer my friends and colleagues to Ash.
He got me in and out very fast when I took my car in for service. I will definitely refer my friends and colleagues to Ash.
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by Freddie
Service Price Transparency
Jul 22, 2026 -
Land Rover Alexandria responded
Thank you, Freddie, for taking the time to share your experience! We're thrilled to hear Ash provided superb service and got you back on the road so quickly. Your willingness to recommend him to your friends and colleagues is the greatest compliment we could receive. We appreciate your trust and look forward to welcoming you back to Land Rover Alexandria, proudly one of the area's top luxury dealerships.
-Roger Wildermuth, General Manager
My first experience with this Land Rover dealership.
Ash was professional and helpful as a new Land Rover owner
Ash was professional and helpful as a new Land Rover owner
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by ttttrhop
Service Price Transparency
Jul 20, 2026 -
Land Rover Alexandria responded
Thank you for your wonderful review! We're thrilled your first experience with Land Rover Alexandria was such a positive one. Ash is dedicated to providing knowledgeable, professional service, and we're glad he helped make your introduction to Land Rover an enjoyable one. Welcome to the Land Rover family, and we look forward to seeing you again!
-Roger Wildermuth, General Manager
I had an excellent experience with the Service Department
at Land Rover Alexandria. Kevin was the service advisor who assisted me, and he was professional, knowledgeable, and attentive throughout the entire
at Land Rover Alexandria. Kevin was the service advisor who assisted me, and he was professional, knowledgeable, and attentive throughout the entire process. He kept me informed, answered all of my questions, and made sure everything was handled smoothly from start to finish.
I really appreciated his outstanding customer service and the care he showed throughout my visit. Thank you, Kevin, and the entire Land Rover Alexandria Service team, for providing such a positive experience. I would definitely recommend this dealership for their excellent service.
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by NBRivas
Service Price Transparency
Jul 20, 2026 -
Land Rover Alexandria responded
Thank you for your outstanding review! We're delighted Kevin provided the professional, knowledgeable, and attentive service you deserve. Keeping our customers informed and making every visit seamless is what we strive for. We truly appreciate your recommendation and look forward to welcoming you back to Land Rover Alexandria!
-Roger Wildermuth, General Manager
Staff was kind and kept me informed of progress.
Nice space to work while I waited. And beautiful cars to boot.
Nice space to work while I waited. And beautiful cars to boot.
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by Michael O'C
Service Price Transparency
Jul 13, 2026 -
Land Rover Alexandria responded
Michael, thank you for your wonderful review! We're delighted to hear our team kept you informed throughout your visit and that you enjoyed our comfortable waiting area. We appreciate your kind words and look forward to welcoming you back to Land Rover Alexandria.
-Roger Wildermuth, General Manager
Ash was very professional, welcoming great customer
service! Communicated with every details. Friendly made sure that we understood everything
service! Communicated with every details. Friendly made sure that we understood everything
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by Solomon Shewaamare
Service Price Transparency
Jul 06, 2026 -
Land Rover Alexandria responded
Thank you, Solomon! We're delighted to hear Ash provided such a professional, welcoming experience and kept you informed every step of the way. We appreciate your kind words and look forward to welcoming you back to Land Rover Alexandria, proudly one of the area's premier luxury dealerships!
-Roger Wildermuth, General Manager