TOM ROSE
TOM ROSE at Land Rover Alexandria

TOM ROSE

Service Advisor

Land Rover Alexandria

5636 S Van Dorn St
Alexandria, VA 22310

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5.0
16 Reviews
5.0

16 Reviews

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16 Reviews of TOM ROSE

June 23, 2026

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Employee Rating

Having a vehicle service is always a potentially stressful time when you are taking it in for something h outside the normal scheduled service. However, each time I bring my 2011 Land Rover in, I am More

by Bpd295
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: ASH GUASCH

June 20, 2026

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Tom is an outstanding service advisor. I had a very simple service request for an early oil change on my Defender, and Tom had me squared away in no time. Perfectly handled a couple of non More

by Joseph
Recommend Dealer
Yes
Jun 22, 2026

Land Rover Alexandria responded

Joseph, thank you for the fantastic review! We're thrilled to hear that Tom provided such exceptional service and was able to quickly take care of your Defender while accommodating your special requests. Team members like Tom are a big part of what makes Land Rover Alexandria the #1 Land Rover dealership in the area. We truly appreciate your trust and look forward to welcoming you and your Defender back for many years to come. -Roger Wildermuth, General Manager

June 20, 2026

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Tom is an outstanding service advisor. I had a very simple service request for an early oil change on my Defender, and Tom had me squared away in no time. Perfectly handled a couple of non More

by Joe
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jun 22, 2026

Land Rover Alexandria responded

Joe, thank you for the fantastic review! We're thrilled to hear that Tom provided such outstanding service and was able to quickly take care of your Defender while accommodating your special requests. Team members like Tom are a big part of what makes Land Rover Alexandria the #1 Land Rover dealership in the area. We truly appreciate your trust and look forward to welcoming you and your Defender back in the future. -Roger Wildermuth, General Manager

June 16, 2026

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So grateful to Tom, Luis,Ogun and Ali. We wouldnt go anywhere else to take care of our vehicles. I brought my car in for detailing and didnt even recognize it when we picked it up! I walke More

by P12C61
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: OGUN YILMAZER, KEVIN DOOLEY, Ali Gunertem , Luis, All the ladies in service, especially the wonderful young lady who helped me with getting a loner. Forgive me, her name escapes me. She is fantastic.

Jun 17, 2026

Land Rover Alexandria responded

Thank you for your wonderful review and for your continued trust in our team! We're thrilled to hear that Tom, Luis, Ogun, and Ali helped make your experience such a memorable one. It is especially rewarding to know your vehicle looked so incredible after detailing that you nearly walked right past it. We truly appreciate your loyalty and kind words about Tom's ongoing support with your vehicle maintenance. Thank you for choosing Land Rover Alexandria, one of the DMV area's leading luxury automotive destinations. We look forward to welcoming you back for many years to come. -Roger Wildermuth, General Manager

June 13, 2026

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Excellent experience. I had an issue with my A/C on a 2018 Land Rover Discovery Sport. Took it in, and was immediately helped. I was told several possibilities of common i More

by matthew.corey13
Service Price Transparency
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Recommend Dealer
Yes
Jun 15, 2026

Land Rover Alexandria responded

Thank you for taking the time to share your experience, Matthew. We are delighted to hear that Tom provided responsive communication and helped make the service process smooth from start to finish. Diagnosing and resolving an A/C concern efficiently is important, especially during the warmer months, and we are pleased that your Discovery Sport was repaired quickly and returned to you with a courtesy cleaning as well. We truly appreciate your trust in Land Rover Alexandria and look forward to welcoming you back to one of the region's premier luxury service centers whenever you need us. -Roger Wildermuth, General Manager

June 06, 2026

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Tom was far beyond amazing and very helpful with me. He exceed my expectation. I was happy and look forward to working with him again. More

by deshapreca
Purchase Time
Recommend Dealer
Yes
Jun 09, 2026

Land Rover Alexandria responded

Thank you for the wonderful review! We're thrilled to hear Tom exceeded your expectations and provided such an exceptional experience. We'll be sure to share your kind words with him. Thank you for choosing Land Rover Alexandria, one of the area's premier luxury dealerships. We appreciate your trust and look forward to welcoming you back. -Roger Wildermuth, General Manager

June 04, 2026

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Very good sales person. I was treated very well by him when purchasing my vehicle More

by salvatore.us.home
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Recommend Dealer
Yes
Jun 05, 2026

Land Rover Alexandria responded

Thank you for your wonderful five star review! We are delighted to hear that you continue to receive the timely, attentive service you have come to expect from our team at Land Rover Alexandria. It is great to know that our service advisors, cashiers, and the complimentary vehicle vacuuming helped make your visit even more enjoyable. We truly appreciate your loyalty and trust in our team. Thank you for choosing Land Rover Alexandria, and we look forward to welcoming you back to the area's premier Land Rover service destination. -Roger Wildermuth, General Manager

June 03, 2026

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We had a great experience during our most recent experience with Landrover Alexandria. Melvin provided outstanding customer service and was able to address our concerns, making the process seemless. More

by rhodasantos
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Recommend Dealer
Yes

Other Employees Tagged: ROGER WILDERMUTH, MELVIN RIVAS

Jun 03, 2026

Land Rover Alexandria responded

Rhoda and Sal, thank you for your kind words and for recognizing Melvin, Roger, and Thomas. We're delighted to hear that your concerns were addressed and that you felt supported throughout your experience. Providing exceptional customer care and taking our clients' safety seriously are always top priorities. We truly appreciate your trust in Land Rover Alexandria and look forward to welcoming you back to the area's premier Land Rover dealership. -Roger Wildermuth, General Manager

June 01, 2026

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The staff are always courteous, and keeps me up to date on the status of my vehicle. More

by China
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Recommend Dealer
Yes
Jun 03, 2026

Land Rover Alexandria responded

Thank you for your kind review, China! We're delighted to hear our team continues to provide courteous service and keeps you informed throughout the service process. We appreciate your trust in Land Rover Alexandria and look forward to seeing you again. -Roger Wildermuth, General Manager

May 26, 2026

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Staff was very knowledgeable amd extremely helpful. I have a very nice visit and my vehicle was taken great care of. More

by Dodgegirl
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Recommend Dealer
Yes
May 26, 2026

Land Rover Alexandria responded

Thank you for the wonderful review and for sharing your experience with us. We are thrilled to hear our team was knowledgeable, helpful, and took great care of your vehicle throughout your visit. Providing exceptional customer care and professional service is what helps make Land Rover Alexandria the top Land Rover dealership in the area. We truly appreciate your support and look forward to welcoming you back again soon. -Roger Wildermuth, General Manager

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