Aaron Forness
Aaron Forness at Randy Marion Subaru

Aaron Forness | Page 12

Service Advisor

Randy Marion Subaru

301 West Plaza Drive
Mooresville, NC 28117

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4.9
161 Reviews

Dealership Experience

1 yr, 11 mos

Industry Experience

3 yrs, 3 mos

4.9

161 Reviews

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161 Reviews of Aaron Forness

May 23, 2025

Dealership Rating
Employee Rating

Proficient, amiable, staff. Swift service. Honest feedback. Thanks for all the effective help, you all. More

by dorothyknosby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

May 18, 2025

Dealership Rating
Employee Rating

Friendly. Quality. Service. From the time we purchased our Outback in November 2024 until now those first three words say it all. More

by mickeydunaway
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Matos

Sep 05, 2025

Randy Marion Subaru responded

Thank you for sharing your positive experience with us! We greatly appreciate your feedback.

May 17, 2025

Dealership Rating
Employee Rating

Excellent customer service! Aaron was super friendly and kept me fully informed during my repair. Thanks Randy Marion Team!!! More

by JASON.STEVENSON452
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Wilburn

Sep 05, 2025

Randy Marion Subaru responded

Thank you for sharing your positive experience with us! We greatly appreciate your feedback.

May 12, 2025

Dealership Rating
Employee Rating

Courteous staff, prompt service, great waiting area. I was kept informed about the status of my repairs and everything was fully explained. More

by dlucas56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Randy Marion Subaru responded

Thank you for sharing your positive experience with us! We greatly appreciate your feedback.

May 12, 2025

Dealership Rating
Employee Rating

Work completed in a timely manner service explained well. Personnel friendly and knowledgeable and personable. More

by mreg73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Matos

Sep 05, 2025

Randy Marion Subaru responded

Thank you for sharing your positive experience with us! We greatly appreciate your feedback.

April 30, 2025

Dealership Rating
Employee Rating

I FEAL LIKE MY WIFE WAS PRESSURED INTO HAVE SERVICES COMPLETED THAT WERE NOT NEEDED OR WANTED. THEY TAKE ADVANTAGE OF THE ELDERLY. More

by jackchristie639
Recommend Dealer
No
May 05, 2025

Randy Marion Subaru responded

We are sorry to hear your experience with us was not a positive one. Your information has been forwarded to the manager for further review!

April 28, 2025

Dealership Rating
Employee Rating

My last two Subarus came from this dealership. Each department is professional, respectful, and do not pressure customers. More

by LOWCAMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

April 24, 2025

Dealership Rating
Employee Rating

Very nice and friendly staff and quick service and maintenance very nice waiting area with coffee and snack while u wait More

by linkchris211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

April 23, 2025

Dealership Rating
Employee Rating

Very helpful fixed an Electrical problem Subaru paid under warranty no charge Will be back More

by edmillsod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Randy Marion Subaru responded

Thank you for sharing your positive experience with us! We greatly appreciate your feedback.

April 23, 2025

Dealership Rating
Employee Rating

As a first time Subaru owner, I was impressed with the staff and service I received at Randy Marion during my first visit (oil change) to the service department. The waiting room was clean and well stocke More

by CELESTEBROWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Wilburn

Sep 05, 2025

Randy Marion Subaru responded

Thank you for sharing your positive experience with us! We greatly appreciate your feedback.

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