Aaron Voege | Page 7

Professional, knowledgeable and efficient. I appreciate his courteous behavior and transparency for any add ons available for our purchase . We would use again. I appreciate his courteous behavior and transparency for any add ons available for our purchase . We would use again. More

by KELLIFREEBZ Verified Customer Verified Customer

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It was a great buying experience. The staff and salesmen were friendly and knowledgeable about the vehicle. I would highly recommend to my friends and family for future purchases. Set The staff and salesmen were friendly and knowledgeable about the vehicle. I would highly recommend to my friends and family for future purchases. Seth was great to work, very friendly and went to the extra mile to insure my buying experience was fantastic. More

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Very helpful. Took as much time as I needed and answered all my questions and showed me features on my car Took as much time as I needed and answered all my questions and showed me features on my car More

by ATTORNEYDLAKE Verified Customer Verified Customer

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Adrian was very helpful and knowledgeable. He and Aaron provided provided good customer service and were great to work with. He and Aaron provided provided good customer service and were great to work with. More

by Mikcarla Verified Customer Verified Customer

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He was very helpful and knowledgeable. He allowed us to make the best financial choice for our family. He allowed us to make the best financial choice for our family. More

by nber645 Verified Customer Verified Customer

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Seth was fantastic to work with. Extremely professional and knowledgeable with every truck I wanted to see or know about. I would highly recommend getting in touch with Seth and the Extremely professional and knowledgeable with every truck I wanted to see or know about. I would highly recommend getting in touch with Seth and the Nissan team. They even cut me a fantastic deal! More

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Great customer service and provided varies payment plans and options to meet my needs to purchase a new vehicle. and options to meet my needs to purchase a new vehicle. More

by roshonroberts Verified Customer Verified Customer

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Luis was very friendly and helpful in making the car shopping experience easy. Highly recommend. shopping experience easy. Highly recommend. More

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Surpassed my expectations, pleasant staff, waiting room was comfortable and service was quick, which leaves more time for other errands. was comfortable and service was quick, which leaves more time for other errands. More

by louise.kelley Verified Customer Verified Customer

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I had an extremely disappointing experience at Suntrup VW. My salesperson, AJ, exhibited behavior that was not only disrespectful but also marked by dishonesty and deceit. Despite paying the sticker price VW. My salesperson, AJ, exhibited behavior that was not only disrespectful but also marked by dishonesty and deceit. Despite paying the sticker price, additional fees, such as a surprising $500 no-trade-in fee, were introduced – then I was told the price shown on their website was only for people who financed through the dealership. (I was paying cash) details that were conspicuously absent from their website. The condition of the front tires was another concern; AJ initially contended they were within acceptable specifications. When I requested to speak with the sales manager regarding this matter, AJ asserted he lacked the technical expertise to comment s why did I want to talk to him. Eventually, they did agree to replace the tires. Upon our arrival at the dealership, AJ enthusiastically introduced a contest in which purchasers could throw a bean bag for a chance to win either a $50 gas card, complimentary floor mats, or a $500 discount on the car. Post-purchase, I inquired about participating in this contest, only to be informed that we did not meet the criteria. AJ's explanation for this exclusion was rather puzzling and lacked clarity. Towards the end of the process, after all paperwork had been signed, AJ informed me that the car came with only one key fob, a potential additional expense of about $300. My decision to purchase the car was primarily based on my trust in VW as a reputable brand, as well as the assurance of a VW warranty. Regrettably, my confidence lies with the brand and not with AJ. I sincerely hope that this level of deceitfulness is not indicative of the dealership's overall training. The One shining star was their service department. They did an excellent job getting my car ready for pickup. I would have no problem taking my car to get serviced at Suntrup VW just don't buy a car from Suntrup VW....or at least be aware these deceitful practices. More

by Jvendt2 Verified Customer Verified Customer

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