Abbey Ross
Abbey Ross at Jack Kain Ford Inc.

Abbey Ross | Page 3

Service Advisor

Jack Kain Ford Inc.

3405 Lexington Rd
Versailles, KY 40383

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4.8
44 Reviews
4.8

44 Reviews

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44 Reviews of Abbey Ross

September 05, 2025

Dealership Rating
Employee Rating

Great dealer to shop for a new vehicle. . Always friendly and courteous. The best around. More

by tinapier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 09, 2025

Jack Kain Ford Inc. responded

Thank you for giving us a 5-star review! Our goal is to make the process stress-free and fast, but remaining professional. We appreciate you and your business!

August 29, 2025

Dealership Rating
Employee Rating

Great same day service - Abby answered all my concerns about the vehicle and explained it very thoroughtly to where i could understand how thing work. More

by jrhoads1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 02, 2025

Jack Kain Ford Inc. responded

Thank you for sharing your positive experience! Abbey is very important to our service team. She is very helpful and explains things thoroughly. Thank you for your trust and business!

August 26, 2025

Dealership Rating
Employee Rating

Good explanation of what was wrong with the car and what steps needed. Then worked with me to schedule the repair working on the time that worked for us. More

by p j libs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Will Hall

Aug 28, 2025

Jack Kain Ford Inc. responded

Thank you for your business! Our team strives to keep services fast and stress-free. We are happy that we could help you and work with your schedule. Thank you for your review!

August 22, 2025

Dealership Rating
Employee Rating

The personal details is what makes this a repeat dealer. Service and respect have been the experience so far. More

by ESOWDERS63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Janet Jones, Kaitlyn Hudson

August 20, 2025

Dealership Rating
Employee Rating

Very friendly and courteous sales team and wonderful family atmosphere would always buy, sell and service my vehicles at Jack Kain Ford More

by beckydcunn1963
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

August 10, 2025

Dealership Rating
Employee Rating

Everything was fine! My issue was resolved in a short visit. The car is there again for service. More

by caldarafarm@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2025

Jack Kain Ford Inc. responded

Thank you for leaving a review! We are thrilled to hear we were able to fix your issue and get you back on the road. We appreciate you and your business!

August 08, 2025

Dealership Rating
Employee Rating

Great staff, ideal experience from start to finish. Abbey is a fantastic service rep. That communicates effectively & makes things happen! More

by courtney.roberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2025

Jack Kain Ford Inc. responded

Thank you for taking the time to leave a positive review! Abbey is very important to our dealership. Thank you for your business!

August 05, 2025

Dealership Rating
Employee Rating

A great dealership always takes care of my cars and answer all my questions and are glad to help in anyway they can it’s nice know next time I need service or help with buying a car they will be there More

by dvbc13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 06, 2025

Jack Kain Ford Inc. responded

We’re really grateful and appreciate you taking the time to share your opinion about your experiences with the Quick Lane, our Service Dept., and Sales. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do. We look forward to seeing you again in the future.

August 01, 2025

Dealership Rating
Employee Rating

Getting warranty work done is near impossible when they declare what is and isn't covered even if there are a few scratches. They're quick to associate with the Ford brand when things are good and then di More

by Chris A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

July 24, 2025

Dealership Rating
Employee Rating

Responsive, professional and courteous. Fair pricing. Staff is understanding and addresses each problem with solutions and possible alternatives. More

by SFPZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brad Baylor

Aug 06, 2025

Jack Kain Ford Inc. responded

Thank you for sharing your positive experience! We strive to make getting car service done easy. Our goal is that we are transparent and honest with our customers while trying to help them. We appreciate you and your business!

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